Unit 2:

Lesson 1:

Self Check:

1. What are the 3 categories of team role?

 Action oriented role
 People oriented roles
 Thought-oriented roles

2. What are the elements of Team role in the Workplace?

 Collaboration
 Conflict Resolution
 Responsibilities
 Differing Points of View

Lesson 2:

Self Check:

1. What is the advantages of being a team member?

 Time Saved
 Intellectually Stimulating
 Complementary Strengths
 Opportunity for Flexibility

2. Ways to Communicate Effectively in the Workplace?

 Open Meeting
 Emails
 One on One
 Use Presentations
 Communication via Training
 Display Confidence and Seriousness
 Use Simple Words
 Use Visuals
 Listen to Your Team Members
 Use Body Language
 Use the Appropriate Tone of Voice
 Avoid Unnecessary Repetition
 Create a Receptive Atmosphere
 Be Humorous
 Be Articulate
 Avoid Mumbling
 Encourage Feedback
 Gesticulate
 Be Appreciative
 Remember that the point of working as a team is to share ideas and boost
productivity. When communication is hampered, it can sidetrack the entire effort.