Food Food Resource

ASU Pantry Store Discounts Food Stamps Resources By Location

Resources Questionnaire

Food Resources
ASU has a variety of food resources for
all students. Whether you’re a student
who attends a physical campus, or
you’re an out of state online student,
there are resources for everyone.

We gather resources based off your

needs and location through our Food
Resource Questionnaire.
Take our Food Resource Questionnaire
and find out all the resources you’re Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer
personally eligible for! efficitur risus vel mattis tempor. Vestibulum ante ipsum primis in
faucibus orci luctus et ultrices posuere cubilia curae.

Start Sed metus mi, feugiat in purus quis, scelerisque consequat ipsum.
Etiam faucibus, quam sit amet varius commodo, purus mi
elementum lacus, eget congue lacus leo et ante.

Contact Us Information Privacy Directory

(777) 777-777 Lorem ipsum Lorem ipsum Lorem ipsum
12345 ASU Building Lorem ipsum Lorem ipsum Lorem ipsum
Tempe, AZ dolar sit amen dolar sit amen dolar sit amen
67890 consectetur ante consectetur ante consectetur ante
Food Food Resource
ASU Pantry Store Discounts Food Stamps Resources By Location
Resources Questionnaire

ASU Food Resources Questionnaire

Answering the questions below and signing in with your ASU

ID will help us gather all available food resources for you
including government programs and local resources.

First and Last Name ASU ID College Year

Sally Walker 123456789 Freshman

Email Phone Number

sally_walker56@asu.edu (777) 777-7777

Street Address City

12345 South College Road Sacramento

State Zip Country

California 123456 United States

What food resource looks most interesting to you?

Store Discounts

Are you interested in local food banks?

Yes

Do you know if you’re eligible for Food Stamps?

No

How often do you skip meals?

1-2 times a week

Do we have permission to link to your MyASU?

Yes No

Submit

Contact Us Information Privacy Directory

(777) 777-777 Lorem ipsum Lorem ipsum Lorem ipsum
12345 ASU Building Lorem ipsum Lorem ipsum Lorem ipsum
Tempe, AZ dolar sit amen dolar sit amen dolar sit amen
67890 consectetur ante consectetur ante consectetur ante
 Food Food Resource
ASU Pantry Store Discounts Food Stamps Resources By Location
Resources Questionnaire

ASU Food Resources Questionnaire Results

Local Resources
Clark County Food Bank
Methodist Food Drive
Sacramento Food Bank
Food for Hungry Drive
More Info

Discounted Delivery
UberEats Delivery
DoorDash Delivery
GrubHub Delivery
Sign Up

Store Discounts
Fred Meyer Stores
Walmart Stores
Winco Stores
Sign Up

Email Me My Results

Contact Us Information Privacy Directory

(777) 777-777 Lorem ipsum Lorem ipsum Lorem ipsum
12345 ASU Building Lorem ipsum Lorem ipsum Lorem ipsum
Tempe, AZ dolar sit amen dolar sit amen dolar sit amen
67890 consectetur ante consectetur ante consectetur ante
Food Food Resource
ASU Pantry Store Discounts Food Stamps Resources By Location
Resources Questionnaire

Resources By Location
Street Address City

12345 South College Road Sacramento

State Country Zip

California United States 123456

Search

We gather resources based off your needs and location through our Food
Resource Questionnaire.Take our Food Resource Questionnaire and find out
all the resources you’re personally eligible for!
Start

Contact Us Information Privacy Directory

(777) 777-777 Lorem ipsum Lorem ipsum Lorem ipsum
12345 ASU Building Lorem ipsum Lorem ipsum Lorem ipsum
Tempe, AZ dolar sit amen dolar sit amen dolar sit amen
67890 consectetur ante consectetur ante consectetur ante
Amanda Alexander
TWC 444
3/1/2021

Mockup Retrospective

For a fully functional mockup, I would conduct in-person think-a-loud usability tests. I
would choose people around the age of my target audience, which would be the early twenties
to late thirties. I would interview five to ten people to ensure all possible issues are noted. In
my usability test, I would ask questions about navigation, organization, user goals, visuals,
layout, buttons, explanations of pages, and how happy the users are overall while they are
using the site. I would ask these questions to make sure that my site's usability was solid, and if
there were any issues or confusion that the users had, I could fix them before releasing it to the
public.

I have a few goals for my site in mind. I want the process of finding resources to be as
easy and pleasant as possible. Since my site would hold a lot of information, I must ensure that
the information is clear and easily navigated by the users. I also want users to navigate to the
questionnaire easily on all pages of the website. I designed the questionnaire so that all
resources available to a student can be in one place. Since my mockup has recourses based on
location, store discounts, delivery, food banks, and other resources, it would make the process
so much easier to have all resources listed on one page. Otherwise, a user would have to go
throughout the Food Resources website to find all the resources they are eligible for.

During a think-a-loud test, I would read a pre-planned introduction from a script, make
the tester feel comfortable by asking them general questions about themselves, then explain
the test process in detail, and give them no help while having them perform specific tasks.
While performing their various tasks, I would record the session and take any notes that I
thought would be valuable in a redesign or individual fix. At the end of the session, I would ask
them any clarifying questions that I thought needed more information on. I would also give
them a chance to ask me any questions. I would then ask what they thought of the site overall,
if they would use the website again, and if they would recommend the website to anyone else. I
would also ask what their favorite things about the website are and why and what they disliked
about the website.

Gathering all of the think-a-loud usability test data would help me analyze if the same
issues came up, if any. The data would help me decide what features I should keep and if I
needed to get rid of any. Data would help me decide if the site's look and feel fit the target
audience I would be aiming for. It would help me decide if the overall consensuses were a
pleasant one. Based on the data I gathered, I would then take the time to correct things or fix
processes that did not meet user expectations before the final release into the world.
 Usability Test Script & Tasks

The test script below is from Steve Krug’s Don’t Make Me Think book. It is slightly changed and
adjusted to fit my usability test.

The Instructions:
Web browser should be open to Google. Hi, ___________. My name is ___________, and I’m
going to be walking you through this session today.

Before we begin, I have some information for you, and I’m going to read it to make sure that I
cover everything.

You probably already have a good idea of why I asked you here but let me go over it again
briefly. I’m asking people to try using a Web site that I’m working on so we can see whether it
works as intended. The session should take about an hour.

The first thing I want to make clear right away is that I’m testing the site, not you. You can’t do
anything wrong here. In fact, this is probably the one place today where you don’t have to
worry about making mistakes.

As you use the site, I’m going to ask you as much as possible to try to think out loud: to say
what you’re looking at, what you’re trying to do, and what you’re thinking. This will be a big
help to me.

Also, please don’t worry that you’re going to hurt my feelings. I’m doing this to improve the
site, so I need to hear your honest reactions.

If you have any questions as we go along, just ask them. I may not be able to answer them right
away, since I’m interested in how people do when they don’t have someone sitting next to
them to help. But if you still have any questions when we’re done, I’ll try to answer them then.
And if you need to take a break at any point, just let me know. You may have noticed the
microphone. With your permission, we’re going to record what happens on the screen and our
conversation. The recording will only be used to help me figure out how to improve the site,
and it won’t be seen by anyone except me. And it helps me, because I don’t have to take as
many notes.

Before we look at the site, I’d like to ask you just a few quick questions.
First, what’s your occupation?

What do you do all day?

Roughly how many hours a week altogether—just a rough estimate— would you say you spend
using the Internet, including Web browsing and email, at work and at home?
What kinds of sites (work and personal) are you looking at when you browse the Web?
Do you have any favorite Web sites?

Home Page Tour:

OK, great. We’re done with the questions, and we can start looking at things.

First, I’m going to ask you to look at this page and tell me what you make of it: what strikes you
about it, whose site you think it is, what you can do here, and what it’s for. Just look around and
do a little narrative.

You can scroll if you want to, but don’t click on anything yet.

The Tasks
1) Find the websites questionnaire for food resources. Take the questionnaire, view your
results and then navigate back to the homepage.

2) Search food resources by your location and then navigate back to the homepage.

3) Find what government food resources your eligible for.

4) Find what food banks you’re eligible for near you. Navigate back to the homepage.

5) What information can you find about ASU pantry? Can you find out if you can use ASU
pantry?

6) Find out if you’re eligible for food stamps. Navigate back to the homepage.

7) Start at the “Resources by Location” page, can you find the questionnaire?

Post Questions
1) How easy was the websites navigation? Were you able to find what you were
looking for easily?

2) What was your favorite part(s) of the website? Why?

3) Was there anything that frustrated you about the website? If so, why was it
frustrating?

4) Would you use this website again? Why or why not?

5) Would you recommend use of the website for another fellow student? Why or why
not?
6) Are the food resources listed resources that you would personally use? Why or why
not?

7) Overall, how was your experience using the website? Please elaborate.
 References

Krug, S. (2013). Don't Make Me Think, Revisited. Pearson Education.

All images in mockup were downloaded from Shuttershock with a license that I own. ASU
logos were downloaded free for public use.

Link to interactive Adobe XD Mockup: https://xd.adobe.com/view/f1cf1f51-b060-4c76-acf3-

3ecdd90991f0-a49c/