4/3/2020 Differences between Consumer Protection Act, 1986 and Consumer Protection Act, 2019 – Lawskills Blog about

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Differences between Consumer Protection

Act, 1986 and Consumer Protection
Act, 2019

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4/3/2020 Differences between Consumer Protection Act, 1986 and Consumer Protection Act, 2019 – Lawskills Blog about Legal

Date: August 14, 2019 Author: manulawskills 8 Comments

Consumer Consumer Protection Act,

S.No. Basis
Protection Act, 1986 2019
All goods and services,
All goods and including telecom and
services for housing construction, and all
consideration, while modes of transactions
1 Ambit of law
free and personal (online, teleshopping, etc.)
services are for consideration. Free and
excluded personal services are
excluded
The new Act adds three
types of practices to the list,
Unfair trade
namely: failure to issue a bill
practices
or receipt; refusal to accept a
(Defined as
Includes six types of good returned within 30
deceptive
such practices, like days; and disclosure of
practices to
2 false representation, personal information given
promote the
misleading in confidence, unless
sale, use or
advertisements required by law or in public
supply of a
interest. Contests/ lo eries
good or
may be notified as not falling
service)
under the ambit of unfair
trade practices.
Claim for product liability
can be made against
manufacturer, service
Product provider, and seller.
3 No Provision
liability Compensation can be
obtained by proving one of
the several specified
conditions in the Act.
Defined as contracts that
cause significant change in
Unfair
4 No Provision consumer rights. Lists six
contracts
contract terms which may be
held as unfair.

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CPCs promote and The new Act makes CPCs

Central protect the rights of advisory bodies for
Protection consumers. They are promotion and protection of
5
Councils established at the consumer rights. Establishes
(CPCs) district, state, and CPCs at the District, State
national level. and National Level.
Establishes the Central
Consumer Protection
Authority (CCPA) to
promote, protect, and enforce
the rights of consumers as a
class. CCPA may: issue
6 Regulator No Provision safety notices; pass orders to
recall goods, prevent unfair
practices, and reimburse
purchase price paid; and
impose penalties for false
and misleading
advertisements.
District: Up to Rs 20
Pecuniary lakh; State: Between District: Up to Rs one crore;
jurisdiction Rs 20 lakh and up to State: Between Rs one crore
7
of Rs one crore; and up to Rs 10 crore;
Commissions National: Above Rs National: above Rs 10 crore.
one crore.
District: Headed by
current or former
District Judge and
two members. District: Headed by a
State: Headed by a president and at least two
Composition current or former members. State: Headed by
8 of High Court Judge a president and at least four
Commissions and at least two members. National: Headed
members. National: by a president and at least
Headed by a current four members
or former Supreme
Court Judge and at
least four members.
Selection Commi ee
(comprising a
No provision for Selection
judicial member and
Commi ee. Central
9 Appointment other officials) will
Government will appoint
recommend
through notification.
members on the
Commissions.
Alternate
Mediation cells will be
dispute
10 No Provision a ached to the District, State,
redressal
and National Commissions
mechanism

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4/3/2020 Differences between Consumer Protection Act, 1986 and Consumer Protection Act, 2019 – Lawskills Blog about Legal

If a person does not

comply with orders
If a person does not comply
of the Commissions,
with orders of the
he may face
Commissions, he may face
imprisonment
11 Penalties imprisonment up to three
between one month
years, or a fine not less than
and three years or
Rs 25,000 extendable to Rs
fine between Rs
one lakh, or both.
2,000 to Rs 10,000, or
both.
Defines direct selling, e-
commerce and electronic
service provider. The central
12 E-commerce No Provision government may prescribe
rules for preventing unfair
trade practices in e-
commerce and direct selling.

This has been compiled by Apurv Singh

Published by manulawskills

View all posts by manulawskills

8 thoughts on “Differences between Consumer Protection

Act, 1986 and Consumer Protection Act, 2019”

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1. Astik Prasad M. Sc. LL.B says:

February 8, 2020 at 8:00 am
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