FILING A COMPLAINT

1.-READ ABOUT WHAT HAPPENED BEFORE TO COMPLETE THE COMPLAINT

FORM

The Big Picture B+ Intermediate

TO REGISTER AN OFFICIAL COMPLAINT, PLEASE COMPLETE THE FORM BELOW. WE WILL

ENDEAVOUR TO REPLY WITHIN SEVEN WORKING DAYS
AIRPORT LONDON WATWICK
FLIGHT NUMBER AX 278
DATE 15 JULY
WHAT EXACTLY WAS THE PROBLEM?
The problem was that flight company changed
the time of the flight, so they missed it
because they hadn’t received any messages

WERE YOU GIVEN ANY ASSISSTANCE? No, the girl at the check-in desk said she
couldn’t help

ANY OTHER COMMENTS

They’d have to buy new tickets even though it
is not their fault
2.- WRITE A COMPLAIN LETTER ABOUT THE MAIN PROBLEM IN YOUR CITY.(100 TO 120 )
WORDS.

What a stress! You can't believe what happened to me on the day of a final exam. I got up early to
connect to virtual classes as I normally do. Just on the day, that I must take the final test of the
subject of earthquake, the internet left and It didn’t return until after 2 hours. The teacher of that
subject is very strict, and he didn’t think that I had that problem, so it put me cero in my test. I
called the company because yesterday, my internet left for 5 hours however, they only told me
that they are fixing the networks of the sector.