Students' English Language Skills in Communicating with

Tourists to Develop the Tourism city of Samosir

ABSTRACK

Tourism sector has a good prospect in the future, because it can give big foreign exchange for
developing tourismsector. Developing tourism sector needs several factors of human resources,
one of themis the communications factors in which language as a means of verbal
communication plays an important role. The functions of language and such as to develop
science and technology. And to communicate with other country. The people who are involved
in the tourism industry are required to communicate with the tourists in their language. The
language which is often used to communicate with the foreign tourist is English If they cannot
understand the English language, the foreign tourist will often find difficulties in communication.

The problem are : What are the roles of English tourism in Samosir? The hypothesis is that the
role of the English language and the ability of a person in using the English language is
important in the tourismindustry. The objectives of this irvestigation are to undserstand The Role
of English Language In the Tourism Industry at Samosir ; to understand to ability of the English
language of a person in tourism industry so far, to understand the hindrances in the tourism
industry in using the English language, The author uses a Qualitative method which is a method
that focuses on in-depth observations. Therefore, the use of qualitative methods in research can
produce a more comprehensive study of a phenomenon. Based on the results of the investigation,
Based on the investigation result, according to the informants that the role of the English
language is important to support the comunication ard their services to the foreign tourists.
Acording to the tourists, the ability of the English language of a person in the tourism industry is
emugh. The persors who incudes in the tourism industry has the hindrances in using the English
language, for example, the speed of speaking, pronunciation of tourists. They use several ways to
deal with these obstacles, such as they can ask questions again, or make sure to return to tourists
to repeat what they said. It also helps to learn vocabulary and contex
I. PENDAHULUAN
The development of the current era of globalization requires us to be able to have
the competitiveness in various fields, to advance an area into a better era, especially
in the field of tourism. the development of tourism is one part of a phenomenon in
modern times, which can not be avoided his presence. The definition of Tourism
according to Yoeti (1986:118) : A trip for a while which was held from one place to
another with the goal isn't to make a living in the places visited, but solely to enjoy
the trip to sightseeing and recreation. Tourism is one of the sources of income in
favor of the development.
Tourism has contributed to the life of the community, especially from the
economic side. Based on ratings, Indonesia was ranked 40 out of 140 countries with
have the strength that can be seen in the 3 indicators, namely :
1. Natural resources are very good with some of the world's heritage.
2. Site of nature and the richness of the fauna
3. Resources culture for competitiveness in prices in hotels, taxes, ticket low and the
cost of air transportation.
In 2009, tourism has ranked 3 in the foreign exchange after oil, gas and palm oil.
About 59 % of tourists visit Indonesia for a holiday, while 41 % for business
purposes.
Language is a means to build communication, if language is used well,
communication will be built and can produce good language. However, when used
incorrectly, it can cause a bad response. Therefore personnel in the tourism industry,
especially front positions must continue the level of proficiency language that will
enable them to use the language effectively.
Samosir island is a volcanic island in middle of Lake Toba in North Sumatra
province. An island in the island with a height of 1,000 meters above the surface of
the sea make this island into an island that attracts the attention of tourists. Samosir
island is known as “THE LAND OF BEAUTIFUL PIECES OF HEAVEN” Tuktuk
is a concentration of Tourists in the Island of Samosir. From Parapat, Tuktuk can be
connected with a ferry crossing. In addition to the nexus of water, Samosir Island can
also be reached by road through the Pangururan that be the place where Samosir
 Island and the Island of Sumatra connected. Samosir island itself is located in
Kabupaten Samosir, a new extension in 2003 from the former Districts of Toba-
Samosir. In this island there are also two small lakes as a tourist area, namely Lake
Sidihoni and Lake Aek Natonang who got the nickname "lake above the lake".
Because it is very wide, the Island of Samosir is in the top 10 largest Islands in the
world who are in the middle of the lake. Samosir island is ranked 5th for this
category.
Samosir regency is composed of :
- Samosir island green.
Lake Toba is colored blue means calm, cool and cold. Lake Toba is a lake of fresh
water the most beautiful in the whole world, around the island of Samosir, has also
become DTW because of its natural beauty. The beauty that is natural and beautiful,
gives calmness and coolness for the surrounding community and also domestic and
foreign tourists. For that need to setup more professional and preserving Lake Toba in
order to realize the tourism industry is modern. In addition to that Lake Toba is the
source of life of the community for drinking water and even as a place to find fish for
fishermen and place penagkaran different types of freshwater fish.
In addition aksara batak also has regional language i.e. language of the Batak. The
script is expected to motivate the next generation to know and preserve it. The word
“Horas” is part of the coat of arms means that the Samosir Regency and his officials
similarly, people may welcome the task in order to establish a Regency, Samosir
regency becomes a shining kesuluruh over the world, prosperous, advanced, and
cultured. From the community Samosir Regency is expected to always behave good,
friendly and full of love in welcoming the arrival of visitors/tourists to the region of
Samosir Regency..usually the batak language used to communicate their fellow,
ranging from children to adults. so in this case, the writer is interested to research
how big the role of English in the field of industrial tourism in Samosir.
II. Methodology
Preparation:
Know for certain area of Samosir which became the main tourist destination. Bring a
notebook and stationery if the tourists want to ask you something and take note of the
 order when the purchased by the tourists. Set up the Camera to memvideokan good
communication between students with tourists
Data Collection:
- We Make the paper a list of questions that will be asked to tourists
- We must know how to answer that kind and polite to the question're us
- The interview was conducted by a team consisting of three people, for example,
we give the six questions in the questionnaire.
Data Analysis:
All data related to the English Language And Tourism Classified in the role in the
field of Tourism.
III. PEMBAHASAN DAN HASIL
Students are a social status of the community who are considered to have a role as
agents of change where change is highly expected and can be triggered by community
groups who hold student degrees. This is because students have a mature mindset, are
able to break through and create new innovations that are useful for many people, are
critical and have a high level of knowledge compared to ordinary people. The forging
of campus life is a medium for students to be able to develop themselves in addition
to having to prepare themselves with sufficient skills to be able to enter the
community so that social problems can be solved.
These skills include skills in the field of scientific study, the disciplines he
pursues, organization and entrepreneurship. From these fields, entrepreneurship has
become the subject of alleviating social problems in society that have been difficult to
solve for a long time, namely unemployment. In this case, students should be
expected to be able to have entrepreneurial skills because entrepreneurship has the
potential to minimize unemployment. Entrepreneurship consists of many segments,
one of which has bright prospects in the future is tourism.
The tourism sector is indeed very potential considering the Indonesian state which
consists of a group of islands where each island has a qualified tourism aspect to be
explored so that it can become an attraction for domestic and foreign tourists. One of
them is the tourism object of Lake Toba in North Sumatra. In this case, students
should play an active role in sparking scientific attitudes that are obtained for the
development of tourist attractions in Lake Toba, especially students who have
disciplines in English because proficiency in English is very much needed because
Mastery of English is a must. main capital in tourism industry development.
Moreover, for the tourism industry targeting foreign tourists, English is the main
language.
Not infrequently encountered frequent communication errors in the services
carried out by the community around the Lake Toba tourist attraction area for foreign
tourists such as history, traditions etc.
As for things like that can happen due to the inability of the people around Lake
Toba to speak English, of course it is very unfortunate considering the ability to
master English is the main medium for communicating with foreign tourists.
The lack of English language skills for the people around Lake Toba as service
providers for tourists is certainly an obstacle to the development of tourism objects in
Lake Toba, so with this it is necessary for the role of students, especially those who
have English language disciplines to alleviate the problem. The lack of English
language skills experienced by people in the area around Lake Toba tourism objects
for the development of existing tourism objects in Lake Toba. The English language
skills possessed by students for the development of lake tourism objects are by
conducting English education or training to the community around Lake Toba so that
the Toba people can perform or provide good services to foreign tourists with good
communication interactions.
And it doesn't stop there, students with English language skills are also very much
needed in terms of promoting Lake Toba attractions in the online media sector in
order to attract foreign tourists to come to Lake Toba attractions.
What makes tourism advance is the English language. Yes, with the presence of a
student who understands English, he must first know the exact location of Disamosir,
and we can be a tour guide showing the beauty of Samosir with foreigners because
English is an international language that almost everyone in the world can
understand. We as students can also just chat casually looking for the experience of
daring to speak in English with foreigners so that our abilities are getting better and
better.