Public Administration

1) Public Administration and Citizens

a) Bureaucratic Responsiveness;
A French word Bureau which means desk, travelled to Germany where social scientist Max Weber
used intensively and now common. Its meaning is Desk Government.
“Hierarchical structure of officer appointed by government
to perform a certain public objectives”
• Bureaucracy is considered to be highly structured organized and follow rules. Therefore, it
has low response and delay in work is usual.
• Also known as “red tape”
•

b) Representative Bureaucracy;
c) Citizens Engagement in Public Service;
d) The Concept and Approaches to Public Accountability of Public Service;
e) Institutional Framework for Administrative Accountability;
f) Administrative Corruption;
g) Role of Civil Society in Good Governance.