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Incoming call Outcoming Call Leaving Messages Taking Messages Asking Repetition

He’s not in? Please Sir/Mam, could


Who's calling Can you leave the
Can I speak to .....? put me through to his you repeat that,
please? message?
voice mail please?
Could I have Could you ask Can I take your I beg your padon. I
May I speak to .....?
your name her/him to call back? message? didn't catch that.
I’m sorry, I didn’t
I'll put you hello, this is ...... Could you just tell Would you like to
catch what you just
through calling for .... her ..... Called? leave a message?
said
When do you expect Would you like Can you please
Can I speak
Anything else? him back in the him/her to call you speak a little more
with ...... ?
office? back? slowly?
I need to speak with
him on an
Would you like to be Can you please
May I talk to ........., urgent matter. Please
Will you hold? put through to his speak a little more
please? have him call
voice mail? louder?
me as soon as he gets
in
Please ask him to call
Please put me to .... when he May I take a
Can you wait? Pardon?
Mr… gets in, he already message?
has my number
Do you know what Can you tell ......,
Do you want to leave
Is that all? extension he's/she's his ...... called, I'm sorry?
a message?
on? please?
Please tell him to
May I know I'm sorry I didn't
Can I call you back? inform ...... that I Any message?
who is calling? hear the last word
cannot ....
Who am i How do I get an Could you ask ..... To I will tell your Sorry, I don't
talking to? outside line? phone me back? message follow you?
This is ....., what
Can you tell him to You can leave a Sorry, what did you
can I do for I'll call back later
call me back? message say?
you ?
ENGLISH FOR BUSINESS
“ TELEPHONING”

OLEH :

I NYOMAN GEDE DARMAWAN (26) 1615713132


I GUSTI NGURAH WITYARNAWA (13) 1615713059
PUTU KERTAYOGA PRATAMA (19) 1615713093

POLITEKNIK NEGERI BALI


JURUSAN ADMINISTRASI NIAGA
ADMINISTRASI BISNIS
2016/2017

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