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    ffsksfuowripsj

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    9 views4 pages

    Writing e Mails

    Uploaded by

    A
    ffsksfuowripsj

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 4
    Writing emails WNims | To understand the challenges of writing emails intemationally To learn how to communicate clearly in emails 1. In pairs or small groups, discuss these questions. © Who do you communicate with within your organisation by emai: your manager people you manage, your peers? Who da you communicate with outside your ‘organisation: suppliers, customers, others? ‘© What's the difference between your internal and external email communication styles? © What are the problems you face with emails? 2. Read the following email and consider how effective itis. 1 What is the purpose of the email? HiCarla 2 Isthe message clear? | really can't understand the reason for the 3. How could Xavier improve this email? Think about: project problems at your end in your last femal, m around again in Bangkok in a couple * sounding mare postive ‘of weeks, Is there a good time ta reach you in * fixing a specific time for the call and meeting the coming days to chat and fix a meeting? 4 Now compare your ideas with the model on page 69. Best regards Xavier 3. Write Carla's reply to Xavier. Then compare your reply with the model on page 70. 4 Business emails need not be formal but should be polite, and structured with clear and. specific information which the reader can understand and reply to. Complete the following emails for four typical work scenarios. Use the framework for each email to help you. appreciate confirm getting let suggest arrange convenient helpful opening writing book discuss invitation seeing EL, Ia SaRRREE | fl treetops mening Evambas cara [Framework ebay (at ( emt Remon fH meyoutorene meetiig it would be (12) {would really (14) oun. 38

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