Name : Hanifa Aliefhia

Nim : P07134121018

Class : A/Semester 1

Major : Medical Laboratory Technology

“polite expression”

1. Hello good morning sir , can I help you ?

2. I will check your personal identity first sir
3. Can you tell me what’s your blood type ?
4. Let me sterilize your hand first
5. Before I take a blood sample, can you show me your KTP and BPJS ?
6. For blood sampling I will do here. Can you roll up your sleeves ?
7. How are you feeling today sir ?
8. I have taken your blood sample and will check it.
9. Please wait 1 to 2 hours to the result
10. Please wait for the results of the examination for one hour.