QWERTYUIOP: CHARACTERS

1. determination secretary underachiever Belmont Secretarial College plain-looking

compassion perseverance seventeen-year

CHARACTER: ______________________________

 A young ____________________ old girl, small and _________________________________.

 She graduates at the bottom of her class from ______________________________________.
 She is an __________________________. She has only one ‘O’ level pass and a very poor typing speed.
 She lives with her mother and uncle in a poor neighbourhood. She wants a job badly so that she can
overcome her poverty and get away from her _____________.
 Although she lacks skills and qualifications, she manages to get a job as a _______________ at Ross and
Bannister’s.
 She shows _____________________ to hold on to her job although she constantly challenged by Miss
Broome’s spirit. Her _______________________ and ______________________ pays off when, finally she
manages to help the ghost of Miss Broome find peace.

kind-hearted patient surprised hardworking

2.

CHARACTER: _____________________________

 She is a _____________________ and ________________________ person.

 She takes care of the household.
 She is also a _______________________ person.
 She allows her brother to stay with them although he is an alcoholic.
 She is ________________________ but pleased when Lucy tells her that she has been employed as a
secretary at Ross and Bannister’s.

3. secretive manager appreciates worried

CHARACTER: _____________________________

 The ____________________ of Ross and Bannister’s and Lucy’s boss.

 He employs Lucy as his new secretary.
 He is very _______________ about the nature of the job that he offers to Lucy because he is
______________ of losing Lucy just like the other secretaries who came to work.
 He ____________ the fact that Lucy has completed typing the letters in spite of the interruption .

Confidence principal
4.
CHARACTER: _____________________________

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 The _________________________ of Belmont Secretarial College who has lack of _____________________

in Lucy’s skills and qualification as she has graduated at the bottom of her class.

ghost loyal loneliness fourty-three years depression

5.
CHARACTER: ___________________________________________

 The ________________ secretary to Mr. Bannister who had been forced to retire after ______________ of
service to the company.
 She did not have a family so she treated the office as her home and lived her life for it.
 She died of ____________________ and ______________________.
 She could not bear to stay away from her office even after death.
 She stays on in the company as a _________________ and haunts the typewriter.
 Finally, Lucy’s kindness and compassion helps the ghost of Miss Broome to find peace and stop haunting the
typewriter.

6. Understanding dislikes heavy-drinker uncle hurt

CHARACTER: ___________________________________________

 He is Lucy’s ________________ who is __________________.

 He lives with his sister and borrows money from her.
 He was once close to Lucy.
 Lucy _______________ him.
 He is kind enough to prepare supper for Lucy when she returns home after work one night.
 He feels _______________ when Lucy behaves nastily to him but later is happy when they both reach a level
of ______________________________.

7. Thirty-years admires odd-job man

CHARACTER: ___________________________________________

 An old man who works at Ross and Bannister’s as an ___________________________ (part-time messenger,
office boy, tea-maker and mender of fuses).
 He has been working in the firm for __________________________________.

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 He ____________________ Lucy for her courage and determination not to give in to the ghost of Miss
Broome.