Mr Denis Kiplimo

P.o Box 5449,

Eldoret, Kenya
Cell: 0727829552/0776902264
Email: dennkips15@gmail.com
Dear Sir/Madam
I found your opening for technically skilled and service-oriented professional to join your
IT team, I was eager to send you my resume for your review. With 3+ years of experience in user
support, system administration, and network management—combined with my demonstrated
strengths in team collaboration and problem solving—I feel confident that I would significantly
benefit your organization in this capacity.
With a broad range of computer and system proficiencies, my solid technical aptitude as
well as my strong analytical abilities position me ready to thrive in this challenging role. With a
strong focus on ensuring optimal user service and support, I excel at resolving technical
problems, troubleshooting network connectivity issues, and maintaining computer equipment.
Additionally, my experience in IT administration and help desk support for the ICT Authority
PDTP internship has provided me with core strengths in technical needs analysis, server/network
administration, and general IT support.
Highlights of my background and qualifications include the following:-
 Troubleshooting PCs, laptops, tablets, and mobile devices on a day-to-day basis
 Fully supporting computer workstations and peripherals, laptops, printers and
smartphones.
 Active directory management
 Network and server management
 Proficient in a variety of software applications including Microsoft dynamics, Sage,
Odoo and Quickbooks
 Offer system security through threat anlysis
With my experience in comprehensive IT and user support, I am confident that I could
quickly exceed your expectations for this role. I look forward to discussing the position, and my
qualifications, in further detail.

Sincerely

Denis Kiplimo