Professional Documents
Culture Documents
M A X' S G R O U P , I N C .
( f o r me r l y P a n c a k e H o u s e , I N C . )
2 3 0 5 C H I N O R O C E S A V E N U E E X T .
M A K A T I C I T Y
(Business Address: No. Street City/ Town/ Province)
1 2 3 1 0 6 any
SEC Form 17-C
Manual on Corporate Governance
Month Day Month Day
Fiscal Year Annual Meeting
CFD
Dept. Requiring this Doc. Amended Articles Number/Section
STAMPS
MAX’S GROUP, INC.
doing business under the names and styles of
Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit
The Board of Directors and Management of Max’s Group, Inc. (doing business under the names and
styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit) (the “Company”), hereby
commit themselves to the principles and best practices contained in this Manual on Corporate
Governance (the “Manual”), and acknowledge that the same may guide the attainment of our
corporate goals.
1. OBJECTIVE
This Manual shall institutionalize the principles of good corporate governance in the entire
organization.
The Board of Directors and Management, employees and shareholders, believe that corporate
governance is a necessary component of what constitutes sound strategic business management and
will therefore undertake every effort necessary to create awareness within the organization as soon as
possible.
2. DEFINITION OF TERMS
a. Corporate Governance — the system of stewardship and control to guide organizations in fulfilling
their long-term economic, moral, legal and social obligations towards their stakeholders.
Its purpose is to maximize the organization's long-term success, creating sustainable value for its
shareholders, stakeholders and the nation.
b. Board of Directors — the governing body elected by the stockholders that exercises the corporate
powers of the Company, conducts all its business and controls its properties.
c. Management — a group of executives given the authority by the Board of Directors to implement
the policies it has laid down in the conduct of the business of the Company.
e. Executive director — a director who has executive responsibility of day-to-day operations of a part
or the whole of the organization.
g. Enterprise Risk Management — a process, effected by the Board of Directors, management and
other personnel, applied in strategy setting and across the enterprise that is designed to identify
potential events that may affect the Company, manage risks to be within its risk appetite, and
provide reasonable assurance regarding the achievement of the Company’s objectives.
i. Related Party — shall cover the Company's subsidiaries, as well as affiliates and any person or
entity over which the Company exerts direct or indirect control or which exerts direct or indirect
control over the Company; the Company's directors; officers; shareholders and related interests
(DOSRI), and their immediate family members. For purposes hereof, “control” means: (a) the
power (whether directly or indirectly and whether by the ownership of share capital, the possession
of voting power, contract or otherwise) to appoint and/or remove all or such of the members of the
board of directors or other governing body of a person as are able to cast a majority of the votes
capable of being cast by the members of that board or body on all, or substantially all, matters, or
such analogous circumstances; and/or (b) the holding and/or possession of the beneficial interest
in and/or the ability to exercise the voting rights applicable to shares or other securities in any
person (whether directly or by means of holding such interests in one or more other persons)
which confer in aggregate on the holders thereof at least fifty-one per cent (51%) of the total voting
rights exercisable at general meetings of that person on all, or substantially all, matters.
l. SRC - the Securities Regulation Code and its Implementing Rules and Regulations, as applicable.
m. Stakeholders — any individual, organization or society at large who can either affect and/or be
affected by the Company's strategies, policies, business decisions and operations, in general. This
includes, among others, customers, creditors, employees, suppliers, investors, as well as the
government and community in which it operates.
3. COMPLIANCE SYSTEM
2.1.1. To insure adherence to corporate principles and best practices, the Board of Directors
shall designate a Compliance Officer who shall hold the position of a Vice President or an
equivalent position with adequate stature and authority in the Company. The Compliance
Officer should not be a member of the Board of Directors and should annually attend a
training on corporate governance. He shall have direct reporting responsibilities to the
Chairman of the Board.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• Monitor, review, evaluate and ensure compliance of the Company, its officers and
directors with the provisions and requirements of this Manual, rules and regulations
and all governance issuances of regulatory agencies;
• Appear before the SEC, when summoned in relation to compliance with this
Manual;
• Report to the Board if violations of the Manual are found and recommend the
imposition of the appropriate disciplinary action for further review and approval of
the Board;
• Identify possible areas of, monitor and control compliance risks and work toward
the resolution of the same;
• Ensure the attendance of board members and key officers to relevant trainings;
and
• Perform such other duties and responsibilities as may be provided by the SEC.
2.1.3. The appointment of the Compliance Officer shall be immediately disclosed to the
Securities and Exchange Commission on SEC Form 17-C. All correspondence relative to his
functions as such shall be addressed to said Officer.
Compliance with the principles of good corporate governance shall start with the Board of
Directors.
The Board shall be composed of directors with a collective working knowledge, experience
and expertise that is relevant to the Company’s industry or sector. It is the Board’s duty to
ensure that it has an appropriate mix of competence and expertise and that its members
remain qualified for their positions individually and collectively, to enable it to fulfil its roles
and responsibilities and respond to the needs of the organization based on the evolving
business environment and strategic direction.
It shall be the Board's responsibility to foster the long-term success of the Company and
secure its sustained competitiveness in a manner consistent with its fiduciary responsibility,
which it shall exercise in the best interest of the Company, its stockholders and other
stakeholders. The Board shall conduct itself with utmost honesty and integrity in the
discharge of its duties, functions and responsibilities.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.2.1.1. General Responsibility
The Board should formulate the Company’s vision, mission, strategic objectives,
policies and procedures that shall guide its activities, including the means to
effectively monitor Management’s performance.
To ensure a high standard of best practice for the Company, its stockholders and
other stakeholders, the Board shall:
• Ensure and adopt an effective succession planning program for directors, key
officers and management to ensure growth and a continued increase in the
shareholders' value and adopt a policy on the retirement age for directors and
key officers as part of management succession and to promote dynamism in
the Company
• Align the remuneration of key officers and board members with the long-term
interests of the Company and formulate and adopt a policy specifying the
relationship between remuneration and performance;
• Ensure that the Company complies with all relevant laws, regulations and
codes of best business practices;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• Establish corporate disclosure policies and procedures to ensure a
comprehensive, accurate, reliable and timely report to shareholders and other
stakeholders that gives a fair and complete picture of the Company's financial
condition, results and business operations, as provided under Rules 68 of the
SRC, Philippine Stock Exchange Listing and Disclosure Rules, and other
regulations such as those required by the Bangko Sentral ng Pilipinas (BSP),
as essential for comprehensive and timely reporting;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• Provide for a policy on disclosure of non-financial information, with emphasis
on the management of economic, environmental, social and governance
(EESG) issues of its business, which underpin sustainability. The Company
shall adopt a globally recognized standard/framework in reporting
sustainability and non-financial issues;
• Adopt a Code of Business Conduct and Ethics, which shall provide standards
for professional and ethical behaviour, articulate acceptable and unacceptable
conduct and practices in internal and external dealings, ensure proper and
efficient implementation and monitoring of compliance of the Code of
Business Conduct and Ethics, and adopt an anti-corruption policy and
program;
• Establish a Board Charter that formalizes and clearly states the Board’s roles,
responsibilities and accountabilities in carrying out its fiduciary duties. The
Board Charter shall serve as a guide to the directors in the performance of
their functions and shall be publicly available and posted on the Company's
website;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• He/she shall have proven to possess integrity and probity; and
The disqualification should also apply if (a) such person is the subject of an
order of the SEC, BSP or any court or administrative body denying, revoking
or suspending any registration, license or permit issued to him under the
Corporation Code, SRC or any other law administered by the SEC or BSP, or
under any rule or regulation issued by the Commission or BSP; (b) such
person has otherwise been restrained to engage in any activity involving
securities and banking; or (c) such person is the subject of an effective order
of a self-regulatory organization suspending or expelling him from
membership, participation or association with a member or participant of the
organization;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• Any person adjudged by final judgment or order of the SEC, BSP, court, or
competent administrative body to have wilfully violated, or wilfully aided,
abetted, counselled, induced or procured the violation of, any provision of the
SRC, the Corporation Code, or any other law administered by the SEC or
BSP, or any rule, regulation or order of the SEC or BSP;
2.2.1.5. Any of the following shall be a ground for the temporary disqualification of a
director:
• Refusal to fully disclose the extent of his business interest as required under
the SRC and its Implementing Rules and Regulations. This disqualification
shall be in effect as long as his refusal persists;
• Absence in more than fifty percent (50%) of all meetings, both regular and
special, of the Board of Directors during his/her incumbency, or any twelve
(12)-month period during said incumbency, unless the absence is due to
illness, death in the immediate family or serious accident. This disqualification
applies for purposes of the succeeding election;
• Judgments or orders that has not yet become final referred to in the grounds
for the permanent disqualification of directors.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
The temporarily disqualified director shall, within sixty (60) business days from
such disqualification, take the appropriate action to remedy or correct the
disqualification. If he/she fails or refuses to do so for unjustified reasons, the
disqualification shall become permanent.
• To conduct fair business transactions with the Company and to ensure that
personal interest does not conflict with the interests of the Company;
• To devote time and attention necessary to properly discharge his duties and
responsibilities;
• To act judiciously;
• To observe confidentiality;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.2.1.7. To enable the Board to properly fulfil their duties and responsibilities,
management should provide directors with complete and timely information about
the matters in the agenda of the meetings. Directors should be given independent
access to management and the Corporate Secretary, as well as to independent
professional advice.
To aid in complying with the principles of good corporate governance, the Board shall
constitute Committees.
All established committees shall be required to have Committee Charters stating in plain
terms their respective purposes, memberships, structures, operations, reporting processes,
resources and other relevant information. The Charters shall provide the standards for
evaluating the performance of the Committees. It shall also be fully disclosed on the
Company's website.
The Audit Committee shall have an Audit Committee Charter, which shall
include the Audit Committee's responsibility on assessing the integrity and
independence of external auditors and exercising effective oversight to review
and monitor the external auditor's independence and objectivity and the
effectiveness of the audit process, taking into consideration relevant Philippine
professional and regulatory requirements. The Charter shall also contain the
Audit Committee's responsibility on reviewing and monitoring the external
auditor's suitability and effectiveness on an annual basis.
2.2.2.1.2. The Audit Committee shall be composed of at least three (3) non-
executive directors, the majority of whom, including the Chairman, should be
independent. Each member must have the relevant background, knowledge,
skills, and/or experience in the areas of accounting, auditing or finance.
The Chairman of the Audit Committee shall not be the chairman of the Board.
• Recommend the approval the Internal Audit Charter (IA Charter), which
formally defines the role of Internal Audit and the audit plan as well as
oversees the implementation of the IA Charter;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
1. Any change/s in accounting policies and practices
2. Areas where a significant amount of judgment has been exercised
3. Significant adjustments resulting from the audit
4. Going concern assumptions
5. Compliance with accounting standards
6. Compliance with tax, legal and regulatory requirements
• Prior to the commencement of the audit, discuss with the External Auditor
the nature, scope and expenses of the audit, and ensure the proper
coordination if more than one audit firm is involved in the activity to secure
proper coverage and minimize duplication of efforts;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
• Establish and identify the reporting line of the CAE to enable him to
properly fulfil his duties and responsibilities. For this purpose, he shall
directly report to the Audit Committee;
d. Advise the Board on its risk appetite levels and risk tolerance
limits;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
g. Provide oversight over Management's activities in managing
credit, market, liquidity, operational, legal and other risk
exposures of the Company. This function includes regularly
receiving information on risk exposures and risk management
activities from Management;
h. Report to the Board on a regular basis, or as deemed necessary,
the Company's material risk exposures, the actions taken to
reduce the risks, and recommends further action or plans, as
necessary
The Audit Committee shall also perform the following functions, in lieu of a
Related Party Transaction Committee:
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
c. Ensure that appropriate disclosure is made, and/or information is
provided to regulating and supervising authorities, as may be
required under relevant SEC and PSE disclosure rules, relating to
the Company's RPT exposures, and policies on conflicts of
interest or potential conflicts of interest;
c. Ensure that the results of the Board evaluation are shared, discussed,
and that concrete action plans are developed and implemented to
address the identified areas for improvement;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
d. Recommend continuing education/training programs for directors,
assignment of tasks/projects to board committees, succession plan for the
board members and senior officers, and remuneration packages for
corporate and individual performance;
e. Adopt corporate governance policies and ensure that these are reviewed
and updated regularly, and consistently implemented in form and
substance;
f. Propose and plan relevant trainings for the members of the Board;
For employees in control functions (e.g., risk, compliance and internal audit),
their remuneration is determined independently of any business line being
overseen, and performance measures are based principally on the
achievement of their objectives so as not to compromise their independence.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.2.2.2.2. The CG Committee shall establish a Board Nomination and Election
policy, which shall encourage shareholders' participation in, including minority
shareholders, and promote transparency of, the nomination and election of
Board members.
The CG shall review, evaluate and monitor the qualifications of all persons
nominated to the Board, including whether candidates:
2.3.3.2. The Corporate Secretary shall be a Filipino citizen and a resident of the
Philippines.
2.3.3.3. Considering his varied functions and duties, he must possess administrative
and interpersonal skills, and if he is not the general counsel, then he must have
some legal skills. He must also have some financial and accounting skills and
working knowledge of the operations of the Company.
2.3.3.4. The Corporate Secretary shall be a separate individual from the Compliance
Officer, shall not be a member of the Board of Directors, and shall annually attend a
training on corporate governance
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.3.3.5. Duties and Responsibilities
• Work fairly and objectively with the Board, Management, stockholders and
other stakeholders and contributes to the flow of information between the
Board and management, the Board and its committees, and the Board and its
stakeholders, including shareholders;
• Attend all Board meetings, except when justifiable causes, such as illness,
death in the immediate family and serious accidents prevent him/her from
doing so, and maintain records of the same;
• Inform members of the Board, in accordance with the by-laws, of the agenda
of their meetings;
2.3.4.2. The reason/s for the resignation, dismissal or cessation from service and the
date thereof of an External Auditor shall be reported in the Company’s annual and
current reports and disclosed to the regulators and the public through the Company’s
website and required disclosures. Said reports shall include a discussion of any
disagreement with said former External Auditor on any matter of accounting principles
or practices, financial statement disclosure or auditing scope or procedure. A
preliminary copy of the said report shall be given by the Company to the external
auditor before its submission.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.3.4.3. The External Auditor of the Company shall not at the same time provide the
services of an internal auditor to the same client. The Company shall ensure that other
non-audit work shall not be in conflict with the functions of the External Auditor.
The nature of non-audit services performed by its external auditor, if any, shall be
disclosed in the Annual Report to deal with the potential conflict of interest. The Audit
Committee shall monitor any potential conflict of interest situations, given the
guidelines or policies on non-audit services, which could be viewed as impairing the
external auditor's objectivity.
2.3.4.4. The Company’s External Auditor shall be rotated or the handling partner shall
be changed every five (5) years or earlier.
2.3.4.5. If an External Auditor believes that the statements made in the Company’s
annual report, information statement or proxy statement filed during his engagement is
incorrect or incomplete, he shall present his views in said reports.
2.3.4.6. The appointment, reappointment, removal, and fees of the external auditor
shall be recommended by the Audit Committee, approved by the Board and ratified by
the shareholders.
2.3.5.1. The Company shall have in place an independent internal audit function, that
provides an independent and objective assurance, and consulting services designed
to add value and improve the Company’s operations, which shall be performed by an
Internal Auditor or a group of Internal Auditors, through which its Board, senior
management, and stockholders shall be provided with reasonable assurance that its
key organizational and procedural controls are effective, appropriate, and complied
with.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
2.3.5.5. The following are the functions of the internal audit:
b. Perform regular and special audit as contained in the annual audit plan and/or
based on the Company's risk assessment;
e. Review, audit and assess the efficiency and effectiveness of the internal
control system of all areas of the Company;
2.3.5.6. The Company shall have a qualified Chief Audit Executive appointed by the
Board, who shall oversee and be responsible for the internal audit activity of the
organization, including that portion that is outsourced to a third part service provider.
Should the internal audit activity be fully outsourced to a third-party service provider, a
qualified independent executive or senior management personnel shall be assigned
the responsibility for managing the fully outsourced internal audit activity.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
d. Spearhead the performance of the internal audit activity to ensure it adds
value to the organization;
2.3.5.7. The Company shall have a separate risk management function to identify,
assess and monitor key exposures.
The risk management function involves the following activities, among others:
d. Establishing a risk register with clearly defined, prioritized and residual risks;
e. Developing a risk mitigation plan for the most important risks to the Company,
as defined by the risk management strategy;
2.3.5.8. In managing the Company’s risk and management system, the Company shall
have a Chief Risk Officer, who is the ultimate champion of Enterprise Risk
Management and who has adequate authority, stature, resources and support to fulfil
his/her responsibilities, subject to the Company’s size, risk profile and complexity of
operations.
The Chief Risk Officer shall have the following functions, among others:
- 20 -
Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
b. Communicate the top risks and the status of implementation of risk
management strategies and action plans to the Board Risk Oversight
Committee;
2.3.6.1. The Company shall have at least two (2) independent directors or such
number as will constitute twenty percent (20%) of the members of the Board but in no
case less than two (2).
The Board shall ensure that its independent directors possess the necessary
qualifications and none of the disqualifications for an independent director to hold the
position.
Independent directors shall possess a good general understanding of the industry they
are in. They shall also possess the qualifications and stature that would enable them
to effectively and objectively participate in the deliberations of the Board.
a. Is not, or has not been a senior officer or employee of the Company unless there
has been a change in the controlling ownership of the Company;
b. Is not, and has not been in the three (3) years immediately preceding the election,
a director of the Company; a director, officer, employee of the Company's
subsidiaries, associates, affiliates or related companies; or a director, officer,
employee of the Company's substantial shareholders and its related companies;
c. Has not been appointed in the Company, its subsidiaries, associates, affiliates or
related companies as Chairman "Emeritus," "Ex-Officio" Directors/Officers or
Members of any Advisory Board, or otherwise appointed in a capacity to assist the
Board in the performance of its duties and responsibilities within three (3) years
immediately preceding his election;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
d. Is not an owner of more than two percent (2%) of the outstanding shares of the
Company, its subsidiaries, associates, affiliates or related companies;
"Securities broker-dealer" refers to any person holding any office of trust and
responsibility in a broker-dealer firm, which includes, among others, a director,
officer, principal stockholder, nominee of the firm to the Exchange, an associated
person or salesman, and an authorized clerk of the broker or dealer;
i. Does not engage or has not engaged, whether by himself or with other persons or
through a firm of which he/she is a partner, director or substantial shareholder, in
any transaction with the Company or any of its related companies or substantial
shareholders, other than such transactions that are conducted at arm’s length and
could not materially interfere with or influence the exercise of his independent
judgment;
j. Is not affiliated with any non-profit organization that receives significant funding
from the Company or any of its related companies or substantial shareholders;
and
2.3.7.1. The positions of Chairman of the Board and the President shall be held by
separate individuals and shall each have clearly defined responsibilities.
2.3.7.2. The Chairman, who is the head of the Board, shall have, among others, the
following roles and the responsibilities. He shall:
a. Make certain that the meeting agenda focuses on strategic matters, including the
overall risk appetite of the Company, considering the developments in the
business and regulatory environments, key governance concerns, and
contentious issues that will significantly affect operations;
b. Guarantee that the Board receives accurate, timely, relevant, insightful, concise,
and clear information to enable it to make sound decisions;
d. Ensure that the Board sufficiently challenges and inquires on reports submitted
and representations made by Management;
e. Assure the availability of proper orientation for first-time directors and continuing
training opportunities for all directors; and
f. Make sure that performance of the Board is evaluated at least once a year and
discussed/followed up on.
2.3.7.3. The President shall have the following roles and responsibilities. He shall:
a. Determine the Company’s strategic direction and formulate and implement its
strategic plan on the direction of the business;
b. Communicate and implement the Company’s vision, mission, values and overall
strategy and promote any organization or stakeholder change in relation to the
same;
c. Oversee the operations of the Company and manage human and financial
resources in accordance with the strategic plan;
d. Have a good working knowledge of the Company’s industry and market and keep
up-to-date with its core business purpose;
e. Direct, evaluate and guide the work of the key officers of the Company;
f. Manage the Company’s resources prudently and ensure a proper balance of the
same;
g. Provide the Board with timely information and interface between the Board and
the employees;
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
h. Build the corporate culture and motivate the employees of the Company; and
3. COMMUNICATION PROCESS
3.1. This Manual shall be available for inspection by any stockholder of the Company at
reasonable hours on business days.
3.2. All directors, executives, division and department heads are tasked to ensure the thorough
dissemination of this Manual to all employees and related third parties, and to likewise
enjoin compliance in the process.
3.3. An adequate number of printed copies of this Manual must be reproduced under the
supervision of the Human Resources Department, with a minimum of at least one (1) hard
copy of the Manual per department.
4. TRAINING PROCESS
4.1. An orientation program for first time directors of the Company shall be conducted, for at least
four (4) hours, and shall cover SEC-mandated topics on corporate governance and an
introduction to the Company’s business, Articles of Incorporation and Code of Conduct.
4.2. An annual continuing training for all directors shall be conducted for at least four (4) hours,
and shall cover courses on corporate governance matters relevant to the Company,
including audit, internal controls, risk management, sustainability and strategy.
5. SOCIAL RESPONSIBILITY
The Company shall ensure that its interactions serve its environment and stakeholders in a positive
and progressive manner that is fully supportive of its comprehensive and balanced development. It
shall promote a mutually beneficial relationship that allows the Company to grow its business, while
contributing to the advancement of the society where it operates
6.1. The reports or disclosures required under this Manual shall be prepared and submitted to the
Securities and Exchange Commission by the responsible Committee or officer through the
Company’s Compliance Officer and posted on the Company’ website.
6.2. All material information, i.e., anything that could potentially affect share price and which could
adversely affect its viability or interest of its stockholders and other stakeholders, shall be
publicly and timely disclosed. Such information shall include earnings results, acquisition or
disposal of assets, Board changes, related party transactions, shareholdings of directors
and changes in ownership.
6.3. Other information required by applicable rules and regulations of the SEC and PSE to be
disclosed shall likewise be disclosed.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
6.4. All disclosed information shall be released via the approved PSE procedure for company
announcements as well as through the annual report.
6.5. The Board shall commit at all times to fully disclose material information dealings. It shall
cause the filing of all required information for the interest of the stakeholders.
7. SHAREHOLDERS' BENEFIT
The Company shall treat all shareholders fairly and equitably, and also recognize, protect and
facilitate the exercise of their rights.
The Company recognizes that the most cogent proof of good corporate governance is that which
is visible to the eyes of its investors. Therefore, the following provisions are issued for the
guidance of all internal and external parties concerned, as governance covenant between the
Company and all its investors:
The Board shall be committed to respect the following rights of the stockholders:
7.1.2.1. Shareholders shall have the right to nominate candidates, elect, remove and
replace directors and vote on certain corporate acts in accordance with the
Corporation Code.
7.1.2.3. A director shall not be removed without cause if it will deny minority
shareholders representation in the Board.
All stockholders shall have pre-emptive rights, unless the same is denied in the Articles of
Incorporation, the By-Laws or an amendment thereto. They shall have the right to subscribe to
the capital stock of the Company. The Articles of Incorporation and/or the By-Laws shall lay
down the specific rights and powers of shareholders with respect to the particular shares they
hold, all of which shall be protected by law so long as they shall not be in conflict with the
Corporation Code.
All shareholders shall be allowed to inspect corporate books and records including minutes of
Board meetings and stock registries in accordance with the Corporation Code and shall be
furnished with annual reports, including financial statements, without cost or restrictions.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
7.1.5. Right to Information
7.1.5.1. The shareholders shall be provided, upon request, with periodic reports which
disclose personal and professional information about the directors and officers and
certain other matters such as their holdings of the Company’s shares, dealings with
the Company, relationships among directors and key officers, and the aggregate
compensation of directors and officers.
7.1.5.2. The minority and foreign shareholders shall be granted the right to propose
the holding of a meeting, and the right to propose items in the agenda of the meeting,
ahead of the scheduled Annual and Special Shareholders’ Meeting; provided, that the
items are for legitimate business purposes; and provided further, that in order for such
meeting to be called, it must be upon the instance of (i) the Board of Directors, or at
the request of shareholders representing a majority of the outstanding capital stock; or
(ii) the President, in accordance with Section 2 Article II of the Company’s By-laws.
7.1.5.3. The minority shareholders shall have access to any and all information
relating to matters for which Management is accountable for and to those relating to
matters for which Management shall include such information and, if not included,
then the minority shareholders shall be allowed to propose to include such matters in
the agenda of shareholders’ meetings, being within the definition of “legitimate
purposes”.
7.1.5.4. Notice of Annual and Special Shareholders’ Meeting shall be sent out at least
twenty-one (21) days before the meeting. Results of the votes taken during the most
recent Annual and Special Shareholders’ Meeting shall publicly be made available as
soon as practicable. In addition, the draft minutes of the Annual and Special
Shareholders’ Meeting shall be made available on the Corporation’s website as
soon as available.
7.1.6.1. Shareholders shall have the right to receive dividends subject to the discretion
of the Board.
7.1.6.2. The Company shall be compelled to declare dividends when its retained
earnings shall be in excess of 100% of its paid-in capital stock, except: (a) when
justified by definite corporate expansion projects or programs approved by the Board;
or (b) when the Company is prohibited under any loan agreement with any financial
institution or creditor, whether local or foreign, from declaring dividends without its
consent, and such consent has not been secured; or (c) when it can be clearly shown
that such retention is necessary under special circumstances obtaining in the
Company, such as when there is a need for special reserve for probable
contingencies.
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Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017
7.1.7 Appraisal Right
The shareholders shall have appraisal right or the right to dissent and demand payment of the
fair value of their shares in the manner provided for under Section 82 of the Corporation Code
of the Philippines, under any of the following circumstances:
• In case any amendment to the Articles of Incorporation has the effect of changing or
restricting the rights of any stockholders or class of shares, or of authorizing preferences
in any respect superior to those of outstanding shares of any class, or of extending or
shortening the term of corporate existence;
• In case of sale, lease, exchange, transfer, mortgage, pledge or other disposition of all or
substantially all of the corporate property and assets as provided in the Corporation
Code; and
7.1.8 It shall be the duty of the directors to promote shareholder rights, remove impediments
to the exercise of shareholders' rights and allow possibilities to seek redress for violation of
their rights. They shall encourage the exercise of shareholders' voting rights and the solution
of collective action problems through appropriate mechanisms. They shall be instrumental in
removing excessive costs and other administrative or practical impediments to shareholders
participating in meetings and/or voting in person. The directors shall pave the way for the
electronic filing and distribution of shareholder information necessary to make informed
decisions subject to legal constraints.
8.2. The Compliance Officer shall establish an evaluation system to determine and measure
compliance with this Manual. Any violation thereof shall subject the responsible officer or
employee to the penalty provided under Part 8 of this Manual.
8.3. The establishment of such evaluation system, including the features thereof, shall be
disclosed in the Company’s annual report (SEC Form 17-A) or in such form of report that is
applicable to the Company. The adoption of such performance evaluation system must be covered
by a Board approval.
8.4. This Manual shall be subject to quarterly review unless the same frequency is amended by
the Board.
8.5. All business processes and practices being performed within any department or business unit
of the Company that are not consistent with any portion of this Manual shall be revoked unless
upgraded to the extent compliant.
- 27 -
Max’s Group, Inc.
(doing business under the names and styles of Pancake House, Maple, Dencio’s, Kabisera ng Dencio’s and Singkit)
Manual on Corporate Governance
Revised - as of 25 May 2017