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are
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DIGITAL
IN 2016
WE ARE SOCIAL’S COMPENDIUM OF GLOBAL DIGITAL,
SOCIAL, AND MOBILE DATA, TRENDS, AND STATISTICS
SIMON KEMP • WE ARE SOCIAL
@wearesocialsg • 1
@wearesocialsg • 2
COUNTRIES INCLUDED IN THIS OVERVIEW

19
4 28 18
8
7
29 24 12 26 13
23
5
6 20 27
15 10 9
25
16 30 17
14
21
3 11

22 2

1 ARGENTINA 11 INDONESIA 21 SINGAPORE


2 AUSTRALIA 12 ITALY 22 SOUTH AFRICA
3 BRAZIL 13 JAPAN 23 SOUTH KOREA
4 CANADA 14 MALAYSIA 24 SPAIN
5 CHINA 15 MEXICO 25 THAILAND
6 EGYPT 16 NIGERIA 26 TURKEY
7 FRANCE 17 THE PHILIPPINES 27 UNITED ARAB EMIRATES
8 GERMANY 18 POLAND 28 UNITED KINGDOM
9 HONG KONG 19 RUSSIA 29 UNITED STATES
10 INDIA 20 SAUDI ARABIA 30 VIETNAM
@wearesocialsg • 3
WELCOME
Welcome to We Are Social’s DIGITAL IN 2016 report, collating all the key data, statistics
and trends you need to understand the state of digital, social and mobile media around
the world today. We’ve received numerous requests for data on additional countries over
the past few years, so we’ve split this year’s report into three distinct parts:

DIGITAL IN 2016
§ This report, which contains regional and global overviews, together with in-depth
profiles of 30 of the world’s top economies. Click here to access our previous reports.

2016 DIGITAL YEARBOOK


§ A separate report, which contains high-level profiles of 232 countries around the world.
Read and download We Are Social’s 2016 Digital Yearbook by clicking here.

EXECUTIVE SUMMARY
§ Our analysis of this year’s key data and trends, together with our forecasts for the
coming twelve months. Read We Are Social’s Executive Summary by clicking here.

If you have any questions about what these trends might mean for your organisation, or
if you’d like to know how We Are Social can help you make sense of them, visit us at
wearesocial.com, click here to email us, or contact us on Twitter: @wearesocialsg.

@wearesocialsg • 4
CLICK HERE TO ACCESS WE ARE SOCIAL’S 2016
DIGITAL YEARBOOK, WHICH CONTAINS HIGH-LEVEL
DATA SNAPSHOTS FOR 232 COUNTRIES WORLDWIDE

@wearesocialsg • 5
GLOBAL & REGIONAL OVERVIEWS

@wearesocialsg • 6
JAN
2016 GLOBAL DIGITAL SNAPSHOT
A SNAPSHOT OF THE WORLD’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL INTERNET ACTIVE SOCIAL UNIQUE ACTIVE MOBILE


POPULATION USERS MEDIA USERS MOBILE USERS SOCIAL USERS

7.395 3.419 2.307 3.790 1.968


BILLION BILLION BILLION BILLION BILLION
URBANISATION: 54% PENETRATION: 46% PENETRATION: 31% PENETRATION: 51% PENETRATION: 27%
FIGURE REPRESENTS TOTAL GLOBAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS UNIQUE MOBILE PHONE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 7
JAN
2016 ANNUAL GROWTH
YEAR-ON-YEAR GROWTH TRENDS FOR KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF UNIQUE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS MOBILE USERS MOBILE SOCIAL USERS

+10% +10% +4% +17%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

+332 MILLION +219 MILLION +141 MILLION +283 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 8
JAN
2016 SHARE OF GLOBAL USERS

EAST EUROPE

6% 8%
WEST EUROPE
NORTH AMERICA 8% 8%
6% %9
5% 9%
10% 7% EAST ASIA
CENTRAL ASIA
9% 5% 22% 33%
MIDDLE EAST 1% <1%
25% 22%
3% 3% 1% 1%
CENTRAL AMERICA
4% 4% SOUTHEAST ASIA
3% 4% SOUTH ASIA
9% 10%
3% 3% 24% 8%
8% 11%
AFRICA 14% 18%

SOUTH AMERICA 16% 6%


POPULATION
6% 9% 10% 13% OCEANIA
INTERNET USERS
7% 7% 1% 1%
ACTIVE SOCIAL MEDIA ACCOUNTS
1% 1%
MOBILE CONNECTIONS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 9
JAN
2016 DIGITAL IN AFRICA
A SNAPSHOT OF THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

1,201 349 129 986 102


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 41% PENETRATION: 29% PENETRATION: 11% vs POPULATION: 82% PENETRATION: 8%

FIGURE REPRESENTS TOTAL REGIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 10
JAN
2016 ANNUAL GROWTH: AFRICA
YEAR-ON-YEAR GROWTH TRENDS FOR THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS CONNECTIONS MOBILE SOCIAL USERS

+14% +25% +9% +20%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015
+47.2 MILLION +25.3 MILLION +84.4 MILLION +17.1 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 11
JAN
2016 DIGITAL IN THE AMERICAS
A SNAPSHOT OF THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

997 665 511 1,072 437


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 81% PENETRATION: 67% PENETRATION: 51% vs POPULATION: 108% PENETRATION: 44%

FIGURE REPRESENTS TOTAL REGIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 12
JAN
2016 ANNUAL GROWTH: THE AMERICAS
YEAR-ON-YEAR GROWTH TRENDS FOR THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS CONNECTIONS MOBILE SOCIAL USERS

+6% +6% +1% +9%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015
+38.9 MILLION +28.6 MILLION +9.6 MILLION +37.5 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 13
JAN
2016 DIGITAL IN ASIA-PACIFIC
A SNAPSHOT OF THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

4,116 1,662 1,211 3,860 1,066


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 47% PENETRATION: 40% PENETRATION: 29% vs POPULATION: 94% PENETRATION: 26%

FIGURE REPRESENTS TOTAL REGIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 14
JAN
2016 ANNUAL GROWTH: ASIA-PACIFIC
YEAR-ON-YEAR GROWTH TRENDS FOR THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS CONNECTIONS MOBILE SOCIAL USERS

+12% +14% +4% +21%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015
+199.0 MILLION +145.8 MILLION +155.6 MILLION +187.3 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 15
JAN
2016 DIGITAL IN EUROPE
A SNAPSHOT OF THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

838 616 393 1,102 305


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 73% PENETRATION: 73% PENETRATION: 47% vs POPULATION: 132% PENETRATION: 36%

FIGURE REPRESENTS TOTAL REGIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 16
JAN
2016 ANNUAL GROWTH: EUROPE
YEAR-ON-YEAR GROWTH TRENDS FOR THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS CONNECTIONS MOBILE SOCIAL USERS

+4% +3% +1% +6%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015
+25.9 MILLION +11.2 MILLION +13.5 MILLION +18.2 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 17
JAN
2016 DIGITAL IN THE MIDDLE EAST
A SNAPSHOT OF THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

242 128 63 298 58


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 71% PENETRATION: 53% PENETRATION: 26% vs POPULATION: 123% PENETRATION: 24%

FIGURE REPRESENTS TOTAL REGIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 18
JAN
2016 ANNUAL GROWTH: THE MIDDLE EAST
YEAR-ON-YEAR GROWTH TRENDS FOR THE REGION’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE NUMBER OF ACTIVE
INTERNET USERS SOCIAL MEDIA USERS CONNECTIONS MOBILE SOCIAL USERS

+17% +13% +3% +66%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015
+21.4 MILLION +7.5 MILLION +8.9 MILLION +23.0 MILLION

• Sources: Population: UN, US Census Bureau; Internet: ITU, InternetWorldStats, CIA, national government ministries and industry associations;
• Social & Mobile Social: Facebook, Tencent, VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; Mobile: GSMA Intelligence. @wearesocialsg • 19
GLOBAL INTERNET USAGE

@wearesocialsg • 20
JAN
2016 INTERNET USE
REGIONAL INTERNET PENETRATION FIGURES

NORTH EAST
AMERICA WEST EUROPE
EUROPE 64%
88% 83% CENTRAL
40% ASIA
EAST
54% ASIA
53%
44%
CENTRAL
AMERICA MIDDLE
27%
SOUTHEAST
EAST
SOUTH 41% ASIA
ASIA
29%
60%
GLOBAL
AVERAGE:
AFRICA 68%
46% SOUTH
AMERICA OCEANIA

• Sources: ITU, InternetWorldStats, CIA, national government ministries and industry bodies; UN, US Census Bureau for population data. @wearesocialsg • 21
JAN
2016 INTERNET USE: REGIONAL OVERVIEW
INTERNET USERS (IN MILLIONS), AND INTERNET PENETRATION, BY REGION

867
INTERNET USERS, IN MILLIONS

INTERNET PENETRATION

480

349 345
315
271 259 254

128 96 27 27

54% 27% 29% 83% 88% 64% 41% 60% 53% 44% 68% 40%
ASIA

ASIA

AFRICA

AMERICA

ASIA

AMERICA

AMERICA

OCEANIA

ASIA
EAST

EAST

SOUTHEAST

EAST
WEST
EUROPE

EUROPE

MIDDLE
SOUTH

NORTH

SOUTH

CENTRAL

CENTRAL
• Sources: ITU, InternetWorldStats, CIA, national government ministries and industry bodies; UN, US Census Bureau for population data. @wearesocialsg • 22
UAE 96%
UK 92%
CANADA 91%
JAPAN 91%
JAN
2016

SOUTH KOREA 90%


GERMANY 89%
AUSTRALIA 88%
USA 87%
FRANCE 86%
SINGAPORE 82%
ARGENTINA 80%
HONG KONG 79%
SPAIN 77%
RUSSIA 72%
NATIONAL INTERNET PENETRATION FIGURES

MALAYSIA 68%
POLAND 67%
SAUDI ARABIA 64%
ITALY 63%
TURKEY 58%
BRAZIL 58%
THAILAND 56%
NIGERIA 53%
EGYPT 52%
INTERNET USE BY COUNTRY

• Sources: ITU, InternetWorldStats, CIA, national government ministries and industry bodies; UN, US Census Bureau for population data.
VIETNAM 50%
CHINA 49%
SOUTH AFRICA 49%
MEXICO 47%
PHILIPPINES 46%
GLOBAL AVERAGE 46%
INDONESIA 34%
INDIA 28%
@wearesocialsg • 23
JAN
2016 INTERNET RANKINGS
BASED ON INTERNET PENETRATION IN COUNTRIES WITH NATIONAL POPULATIONS OF 50,000 PEOPLE OR MORE

HIGHEST INTERNET PENETRATION LOWEST INTERNET PENETRATION

# COUNTRY % USERS # COUNTRY % USERS

01 ICELAND 98% 324,518 214 NORTH KOREA 0.03% 7,200

02 BERMUDA 97% 68,280 213 NIGER 2.0% 395,990

03 NORWAY 96% 5,047,528 212 CHAD 2.5% 356,678

04 DENMARK 96% 5,452,151 211 CONGO (DEM. REP.) 3.0% 2,381,254

05 ANDORRA 96% 82,148 210 ETHIOPIA 3.7% 3,700,000

06 UAE 96% 8,807,226 209 GUINEA-BISSAU 3.8% 70,000

07 NETHERLANDS 95% 16,143,879 208 SIERRA LEONE 4.0% 260,000

08 LUXEMBOURG 95% 541,206 207 CENTRAL AFRICAN REP. 4.4% 217,279

09 FAROE ISLANDS 95% 47,762 206 SOMALIA 4.6% 500,000

10 SWEDEN 94% 9,216,226 205 BURUNDI 4.6% 526,372

• Sources: ITU, InternetWorldStats, CIA, national government ministries and industry bodies; UN, US Census Bureau for population data. @wearesocialsg • 24
BRAZIL 5.2
3.9

PHILIPPINES 5.2
3.2

SOUTH AFRICA 4.9


3.0
JAN

4.7
2016
THAILAND
3.9

ARGENTINA 4.7
3.5

INDONESIA 4.7
3.5

RUSSIA 4.7
1.4

VIETNAM 4.6
2.4

MALAYSIA 4.6
3.6

MEXICO 4.6
3.4

UAE 4.4
3.6

POLAND 4.4
1.3

INDIA 4.4
3.1

US 4.3

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64.


1.9

SINGAPORE 4.2
2.1

TURKEY 4.2
2.6

SAUDI ARABIA 4.1


3.8

ITALY 4.1
2.2

CANADA 3.9
1.3

UK 3.8
1.6

SPAIN 3.8
1.9

AUSTRALIA 3.6
1.1
3.6
TIME SPENT ON THE INTERNET

FRANCE
1.0

CHINA 3.4
2.5

GERMANY 3.3
1.3
AVERAGE NUMBER OF HOURS SPENT USING THE INTERNET PER DAY, SPLIT BY PC USE AND MOBILE PHONE USE

HONG KONG 3.3


ACCESS THROUGH MOBILE DEVICE
ACCESS THROUGH LAPTOP / DESKTOP

2.2

SOUTH KOREA 3.1


1.9

JAPAN 2.9
0.6
@wearesocialsg • 25
JAN
2016 SHARE OF WEB TRAFFIC BY DEVICE
BASED ON EACH DEVICE’S SHARE OF TOTAL WEB PAGES SERVED

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

56% 39% 5% 0.1%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:
-9% +21% -21% -10%

• Source: StatCounter, Q1 2016. Main figures show the share of total web page requests originating from each type of device. @wearesocialsg • 26
NIGERIA 82%
SOUTH AFRICA 75%
INDONESIA 70%
INDIA 66%
JAN
2016

SAUDI ARABIA 55%


POLAND 51%

• Source: StatCounter, Q1 2016.


UAE 49%
MALAYSIA 47%
TURKEY 46%
THAILAND 45%
SINGAPORE 41%
CHINA 40%
GLOBAL AVERAGE 39%
JAPAN 36%
MEXICO 34%
SPAIN 32%
ARGENTINA 31%
HONG KONG 29%
PHILIPPINES 29%
PERCENTAGE OF TOTAL WEB PAGES SERVED TO MOBILE PHONES

UK 28%
USA 27%
AUSTRALIA 27%
SOUTH KOREA 26%
BRAZIL 26%
VIETNAM 24%
GERMANY 22%
EGYPT 22%
ITALY 21%
MOBILE’S SHARE OF WEB TRAFFIC

FRANCE 19%
CANADA 19%
RUSSIA 12%
@wearesocialsg • 27
SOUTH KOREA 20.5
HONG KONG 15.8
JAPAN 15.0
UK 13.0
JAN
2016

USA 12.6
SINGAPORE 12.5
CANADA 11.9
GERMANY 11.5
POLAND 10.6
SPAIN 10.4

• Source: Akamai’s State of the Internet report, Q3 2015.


RUSSIA 10.2
FRANCE 8.2
THAILAND 8.2
AUSTRALIA 7.8
UAE 6.8
ITALY 6.5
TURKEY 6.2
MEXICO 5.5
GLOBAL AVERAGE 5.1
MALAYSIA 4.9
ARGENTINA 4.2
AVERAGE INTERNET CONNECTION SPEEDS, IN MBPS (FIXED CONNECTIONS)

CHINA 3.7
SOUTH AFRICA 3.7
BRAZIL 3.6
VIETNAM 3.4
SAUDI ARABIA 3.2
INDONESIA 3.0
PHILIPPINES 2.8
INDIA 2.5
AVERAGE NET CONNECTION SPEEDS

NIGERIA 2.5
EGYPT 1.7
@wearesocialsg • 28
JAN
2016 ACTIVE E-COMMERCE SHOPPERS
PERCENTAGE OF THE NATIONAL POPULATION WHO BOUGHT SOMETHING ONLINE IN THE PAST MONTH [SURVEY-BASED]
77%

74%

72%

66%

64%

62%

62%

60%

57%

57%

57%

55%

53%

53%

50%

48%

48%

45%

44%

44%

44%

41%

37%

31%

29%

27%

27%

23%
USA

UAE

SOUTH AFRICA
THAILAND
CHINA
ITALY

VIETNAM
CANADA

JAPAN
UK

ARGENTINA

TURKEY
SOUTH KOREA

RUSSIA

SAUDI ARABIA
MALAYSIA
GERMANY

INDONESIA
SINGAPORE

POLAND

MEXICO
BRAZIL
FRANCE

AUSTRALIA

INDIA
SPAIN

HONG KONG

PHILIPPINES
• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 29
GLOBAL SOCIAL MEDIA USAGE

@wearesocialsg • 30
JAN
2016 SOCIAL MEDIA USE
BASED ON THE MONTHLY ACTIVE USER NUMBERS REPORTED BY EACH COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

2.31B 31% 1.97B 27%

• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 31
JAN
2016 SOCIAL MEDIA USE
TOTAL ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY, COMPARED TO POPULATION

NORTH EAST
AMERICA WEST EUROPE
EUROPE 45%
59% 48% CENTRAL
6% ASIA
EAST
48% ASIA
26%
40%
CENTRAL
AMERICA MIDDLE
11%
SOUTHEAST
EAST
SOUTH 37% ASIA
ASIA
11%
50%
GLOBAL
AVERAGE:
AFRICA 45%
31% SOUTH
AMERICA OCEANIA

• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 32
JAN
2016 SOCIAL MEDIA REGIONAL OVERVIEW
ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY (IN MILLIONS) COMPARED TO POPULATION

769
ACTIVE SOCIAL MEDIA USERS, IN MILLIONS

ACTIVE SOCIAL MEDIA USERS vs. TOTAL POPULATION

234 213 211 201 191 186


129 63
87 18 4

48% 37% 59% 50% 48% 45% 11% 11% 40% 26% 45% 6%
ASIA

ASIA

AMERICA

AMERICA

ASIA

AFRICA

AMERICA

OCEANIA

ASIA
EAST

SOUTHEAST

EAST

EAST
WEST
EUROPE

EUROPE

MIDDLE
NORTH

SOUTH

SOUTH

CENTRAL

CENTRAL
• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 33
SOUTH KOREA 76%
UAE 68%
HONG KONG 66%
SINGAPORE 64%
JAN
2016

ARGENTINA 62%
USA 59%
MALAYSIA 59%
UK 59%
CANADA 58%
AUSTRALIA 58%
THAILAND 56%
TURKEY 53%
FRANCE 50%
BRAZIL 49%
RUSSIA 48%
SPAIN 48%
CHINA 47%
PHILIPPINES 47%
MEXICO 47%
ITALY 47%
JAPAN 42%
VIETNAM 37%
POLAND 36%
• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data.
GERMANY 36%
SAUDI ARABIA 35%
GLOBAL AVERAGE 31%
ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY, COMPARED TO POPULATION

INDONESIA 30%
SOCIAL MEDIA USE BY COUNTRY

EGYPT 30%
SOUTH AFRICA 24%
INDIA 10%
NIGERIA 8%
@wearesocialsg • 34
JAN
2016 SOCIAL MEDIA RANKINGS
BASED ON SOCIAL MEDIA USE IN COUNTRIES WITH NATIONAL POPULATIONS OF 50,000 PEOPLE OR MORE

HIGHEST SOCIAL MEDIA PENETRATION LOWEST SOCIAL MEDIA PENETRATION

# COUNTRY % USERS # COUNTRY % USERS

01 TAIWAN 77% 18,000,000 214 NORTH KOREA 0.03% 6,800

02 SOUTH KOREA 76% 38,400,000 213 TURKMENISTAN 0.2% 12,000

03 QATAR 75% 1,700,000 212 CURAÇAO 0.6% 950

04 ICELAND 73% 240,000 211 NIGER 0.9% 190,000

05 UAE 68% 6,300,000 210 CENTRAL AFRICAN REP. 1.3% 63,000

06 ARUBA 68% 77,000 209 SOUTH SUDAN 1.3% 160,000

07 FAROE ISLANDS 67% 34,000 208 ERITREA 1.3% 68,000

08 GREENLAND 66% 37,000 207 TAJIKISTAN 1.4% 120,000

09 HONG KONG 66% 4,800,000 206 CHAD 1.4% 200,000

10 MALTA 64% 270,000 205 UZBEKISTAN 1.5% 460,000

• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 35
JAN
2016 ACTIVE USERS BY SOCIAL PLATFORM
MOST RECENTLY PUBLISHED MONTHLY ACTIVE USER ACCOUNTS BY PLATFORM, IN MILLIONS

FACEBOOK 1,590
1,550
WHATSAPP 900
QQ 860
FB MESSENGER 800
QZONE 653
WECHAT 650
TUMBLR 555
INSTAGRAM 400
TWITTER 320
SKYPE 300
BAIDU TIEBA 300
VIBER 249
SINA WEIBO 222
LINE 212
SNAPCHAT 200
YY 122
VKONTAKTE 100 SOCIAL NETWORK
PINTEREST 100 MESSENGER / CHAT APP / VOIP
BBM 100
LINKEDIN 100

• Sources: latest company statements as published in press releases and quarterly results, correct as at 28 January 2016. @wearesocialsg • 36
PHILIPPINES 3.7

BRAZIL 3.3

MEXICO 3.2
JAN
2016
ARGENTINA 3.2

UAE 3.0

MALAYSIA 3.0

SAUDI ARABIA 2.9

THAILAND 2.9

INDONESIA 2.9

SOUTH AFRICA 2.7

TURKEY 2.5

VIETNAM 2.3

INDIA 2.3

ITALY 2.0

RUSSIA 1.9

USA 1.7

SINGAPORE 1.6

SPAIN 1.6

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users.
HONG KONG 1.5

UK 1.5

CHINA 1.5

CANADA 1.4

POLAND 1.3
AVERAGE NUMBER OF HOURS THAT SOCIAL MEDIA USERS SPEND USING SOCIAL MEDIA EACH DAY
TIME SPENT ON SOCIAL MEDIA

FRANCE 1.3

AUSTRALIA 1.2

GERMANY 1.1

SOUTH KOREA 1.1

JAPAN 0.3
@wearesocialsg • 37
JAN
2016 FACEBOOK USE BY DEVICE
BASED ON THE GLOBAL NUMBER OF ACTIVE USER ACCOUNTS ACCESSING FACEBOOK VIA EACH DEVICE, IN MILLIONS

ACTIVE ACCOUNTS ACTIVE ACCOUNTS ACTIVE ACCOUNTS ACTIVE ACCOUNTS


ACCESSING VIA DESKTOP ACCESSING VIA ACCESSING VIA ACCESSING VIA
OR LAPTOP COMPUTERS SMARTPHONES FEATURE PHONES TABLETS

# # # #

748M 1,259M 38M 221M


PERCENTAGE OF TOTAL: PERCENTAGE OF TOTAL: PERCENTAGE OF TOTAL: PERCENTAGE OF TOTAL:

50% 83% 2% 15%

• Sources: extrapolation of Facebook data Q1 2016. Combined share exceeds 100% due to multi-device usage. @wearesocialsg • 38
JAN
2016 MOBILE SOCIAL USE
ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY ACCESSING VIA MOBILE, COMPARED TO POPULATION

NORTH EAST
AMERICA WEST EUROPE
EUROPE 32%
52% 41% CENTRAL
4% ASIA
EAST
43% ASIA
24%
35%
CENTRAL
AMERICA MIDDLE
9%
SOUTHEAST
EAST
SOUTH 31% ASIA
ASIA
8%
42%
GLOBAL
AVERAGE:
AFRICA 41%
27% SOUTH
AMERICA OCEANIA

• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 39
JAN
2016 MOBILE SOCIAL REGIONAL OVERVIEW
MOBILE-ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY (IN MILLIONS) COMPARED TO POPULATION

689
ACTIVE MOBILE SOCIAL USERS, IN MILLIONS

ACTIVE MOBILE SOCIAL USERS vs. TOTAL POPULATION

200 186 175 169 158 136 58


102 76 17 3

43% 31% 52% 42% 41% 9% 32% 8% 35% 24% 41% 4%


ASIA

ASIA

AMERICA

AMERICA

ASIA

AFRICA

AMERICA

OCEANIA

ASIA
EAST

SOUTHEAST

EAST

EAST
WEST
EUROPE

EUROPE

MIDDLE
NORTH

SOUTH

SOUTH

CENTRAL

CENTRAL
• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 40
SOUTH KOREA 76%
UAE 61%
HONG KONG 59%
SINGAPORE 58%
JAN
2016

AUSTRALIA 54%
MALAYSIA 52%
USA 52%
UK 51%
THAILAND 50%
ARGENTINA 48%
CANADA 47%
TURKEY 45%
BRAZIL 42%
JAPAN 42%
CHINA 42%
SPAIN 41%
MEXICO 41%
PHILIPPINES 40%
ITALY 40%
FRANCE 39%
SAUDI ARABIA 31%
VIETNAM 31%
GERMANY 30%
• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data.
RUSSIA 30%
GLOBAL AVERAGE 27%
POLAND 26%
INDONESIA 25%
MOBILE SOCIAL USE BY COUNTRY

EGYPT 25%
SOUTH AFRICA 18%
INDIA 9%
ACTIVE ACCOUNTS ON THE TOP SOCIAL NETWORK IN EACH COUNTRY ACCESSING VIA MOBILE, COMPARED TO POPULATION

NIGERIA 6%
@wearesocialsg • 41
JAN
2016 MOBILE SOCIAL RANKINGS
BASED ON MOBILE SOCIAL MEDIA USE IN COUNTRIES WITH NATIONAL POPULATIONS OF 50,000 PEOPLE OR MORE

HIGHEST MOBILE SOCIAL MEDIA PENETRATION LOWEST MOBILE SOCIAL MEDIA PENETRATION

# COUNTRY % USERS # COUNTRY % USERS

01 SOUTH KOREA 76% 38,400,000 214 NORTH KOREA 0.02% 4,000

02 QATAR 66% 1,500,000 213 TURKMENISTAN 0.2% 8,600

03 TAIWAN 64% 15,000,000 212 ERITREA 0.7% 38,000

04 ARUBA 62% 70,000 211 NIGER 0.8% 160,000

05 UAE 61% 5,600,000 210 CENTRAL AFRICAN REP. 0.8% 42,000

06 ICELAND 60% 200,000 209 TAJIKISTAN 0.9% 74,400

07 HONG KONG 59% 4,300,000 208 SOUTH SUDAN 1.0% 130,000

08 GREENLAND 59% 33,000 207 UZBEKISTAN 1.2% 350,000

09 BRUNEI 59% 250,000 206 CHAD 1.2% 170,000

10 SINGAPORE 58% 3,300,000 205 CONGO (DEM. REP.) 2.0% 1,600,000

• Sources: Facebook; Tencent; VKontakte, LiveInternet.ru, Nikkei, VentureBeat, Niki Aghaei; UN, US Census Bureau for population data. @wearesocialsg • 42
GLOBAL MOBILE PHONE USAGE

@wearesocialsg • 43
JAN
2016 MOBILE USERS vs. CONNECTIONS

GSMA INTELLIGENCE DATA ERICSSON MOBILITY REPORT DATA


UNIQUE MOBILE UNIQUE MOBILE
MOBILE USERS CONNECTIONS MOBILE USERS CONNECTIONS
WORLDWIDE WORLDWIDE WORLDWIDE WORLDWIDE

3.8B 7.3B 4.9B 7.4B

• Sources: GSMA Intelligence, Q1 2016; Ericsson Mobility Report, Q3 2015. @wearesocialsg • 44


SPAIN 87%
SINGAPORE 85%
JAPAN 84%
JAN

ITALY 84%
2016

GERMANY 82%
HONG KONG 82%
SOUTH KOREA 82%
CANADA 81%
USA 81%
UK 81%
AUSTRALIA 79%
TURKEY 78%
FRANCE 78%
CHINA 77%
MALAYSIA 74%

• Sources: extrapolated from eMarketer data; UN, US Census Bureau for population data.
PHILIPPINES 74%
POLAND 74%
ARGENTINA 72%
RUSSIA 72%
MOBILE USERS BY COUNTRY, COMPARED TO NATIONAL POPULATIONS

THAILAND 69%
EGYPT 68%
SAUDI ARABIA 67%
MEXICO 66%
SOUTH AFRICA 65%
BRAZIL 64%
VIETNAM 63%
INDONESIA 63%
UAE 53%
UNIQUE MOBILE USERS BY COUNTRY

INDIA 52%
NIGERIA 40%
@wearesocialsg • 45
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

7.32B 99% 76% 24% 47%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 46
JAN
2016 MOBILE CONNECTIONS BY DEVICE
BASED ON THE TOTAL NUMBER OF SMARTPHONE CONNECTIONS AROUND THE WORLD

CONNECTIONS SMARTPHONE CONNECTIONS FEATURE-PHONE


TOTAL GLOBAL ORGINATING FROM CONNECTIONS AS ORGINATING FROM CONNECTIONS AS
CONNECTIONS SMARTPHONE A PERCENTAGE OF FEATURE-PHONE A PERCENTAGE OF
(ALL DEVICES) DEVICES TOTAL CONNECTIONS DEVICES TOTAL CONNECTIONS

# # #

7.3B 3.4B 46% 3.7B 51%

• Source: Ericsson Mobility Report, Q3 2015. Note: other devices such as tablets account for another 250 million connections (3.5% of total). @wearesocialsg • 47
JAN
2016 MOBILE CONNECTIONS
THE NUMBER OF MOBILE CONNECTIONS COMPARED TO POPULATION

NORTH EAST
AMERICA WEST EUROPE
EUROPE 139%
104% 124% CENTRAL
109% ASIA
EAST
99% ASIA
123%
88%
CENTRAL
AMERICA MIDDLE
77%
SOUTHEAST
EAST
SOUTH 124% ASIA
ASIA
82%
121%
GLOBAL
AVERAGE:
AFRICA 108%
99% SOUTH
AMERICA OCEANIA

• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 48
JAN
2016 MOBILE REGIONAL OVERVIEW
MOBILE CONNECTIONS (IN MILLIONS), AND MOBILE CONNECTIONS AS A PERCENTAGE OF POPULATION, BY REGION

1,599
MOBILE CONNECTIONS, IN MILLIONS
1,350 MOBILE CONNECTIONS vs. TOTAL POPULATION

986
792
587
515 508
373
298 74
191 43

99% 77% 82% 124% 139% 124% 121% 104% 123% 88% 109% 108%
ASIA

ASIA

AFRICA

ASIA

AMERICA

AMERICA

AMERICA

ASIA

OCEANIA
EAST

SOUTHEAST

EAST

EAST
WEST
EUROPE

EUROPE

MIDDLE
SOUTH

SOUTH

NORTH

CENTRAL

CENTRAL
• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 49
UAE 187%
SAUDI ARABIA 181%
HONG KONG 178%
RUSSIA 172%
JAN
2016

SOUTH AFRICA 156%


POLAND 152%
VIETNAM 152%
SINGAPORE 145%
MALAYSIA 142%
ARGENTINA 141%
JAPAN 137%
ITALY 134%
GERMANY 133%

• Sources: GSMA Intelligence; UN, US Census Bureau for population data.


BRAZIL 128%
AUSTRALIA 127%
INDONESIA 126%
THAILAND 122%
PHILIPPINES 117%
UK 115%
SOUTH KOREA 113%
SPAIN 107%
MOBILE CONNECTIONS BY COUNTRY, COMPARED TO NATIONAL POPULATIONS

USA 106%
EGYPT 102%
FRANCE 100%
GLOBAL AVERAGE 99%
CHINA 95%
TURKEY 90%
CANADA 84%
NIGERIA 84%
MOBILE CONNECTIONS BY COUNTRY

MEXICO 81%
INDIA 77%
@wearesocialsg • 50
JAN
2016 MOBILE CONNECTION RANKINGS
BASED ON MOBILE CONNECTIONS IN COUNTRIES WITH NATIONAL POPULATIONS OF 50,000 PEOPLE OR MORE

HIGHEST RATIO OF MOBILE CONNECTIONS TO POPULATION LOWEST RATIO OF MOBILE CONNECTIONS TO POPULTAION

# COUNTRY % TOTAL # COUNTRY % TOTAL

01 MACAU 313% 1,851,238 214 MICRONESIA 4% 18,516

02 QATAR 209% 4,731,736 213 ERITREA 9% 499,769

03 MALDIVES 198% 724,742 212 NORTH KOREA 13% 3,310,941

04 KUWAIT 192% 7,586,502 211 KIRIBATI 20% 22,718

05 ANTIGUA & BARBUDA 189% 176,991 210 MADAGASCAR 31% 7,685,207

06 FINLAND 188% 10,379,579 209 CUBA 33% 3,715,294

07 BAHRAIN 188% 2,609,524 208 SOUTH SUDAN 33% 4,141,365

08 UAE 187% 17,192,339 207 NIGER 35% 7,117,396

09 USA 182% 193,732 206 MALAWI 38% 6,558,496

10 SAINT KITTS & NEVIS 181% 101,229 205 CENTRAL AFRICAN REP. 38% 1,859,541

• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 51
INDONESIA 98%
2%

NIGERIA 97%
3%

PHILIPPINES 95%
5%
95%
JAN

INDIA
5%
2016

EGYPT 89%
11%

VIETNAM 89%

• Source: GSMA Intelligence.


11%

SAUDI ARABIA 86%


14%

MEXICO 85%
15%

UAE 84%
16%

SOUTH AFRICA 84%


16%

ITALY 84%
16%

THAILAND 83%
17%

RUSSIA 82%
18%

CHINA 78%
22%

MALAYSIA 77%
23%

BRAZIL 76%
24%

ARGENTINA 74%
26%

TURKEY 55%
45%

POLAND 48%
52%

GERMANY 45%
55%

HONG KONG 44%


56%

SINGAPORE 41%
59%

UK 38%
62%
PRE-PAID CONNECTIONS

33%
POST-PAID CONNECTIONS

AUSTRALIA
67%

USA 25%
75%

SPAIN 24%
76%

CANADA 16%
84%

FRANCE 11%
89%
PERCENTAGE OF MOBILE CONNECTIONS THAT ARE PAID IN ADVANCE vs. PAID AT THE END OF A CONTRACTUAL PERIOD

SOUTH KOREA 5%
PRE-PAY vs POST-PAY CONNECTIONS

95%

JAPAN 0.4%
99.6%
@wearesocialsg • 52
JAN
2016 MOBILE’S SHARE OF WEB TRAFFIC
PERCENTAGE OF ALL GLOBAL WEB PAGES SERVED TO MOBILE PHONES IN JANUARY OF EACH YEAR

38.6%

33.4%

28.9%

17.0%

10.9%

6.1%
0.7% 2.9%
2009 2010 2011 2012 2013 2014 2015 2016

• Source: StatCounter, Q1 2016. @wearesocialsg • 53


JAN
2016 PLATFORMS’ SHARE OF MOBILE WEB
BASED ON EACH PLATFORM’S SHARE OF TOTAL GLOBAL MOBILE WEB PAGE REQUESTS

PERCENTAGE OF GLOBAL PERCENTAGE OF GLOBAL PERCENTAGE OF GLOBAL


MOBILE WEB PAGE REQUESTS MOBILE WEB PAGE REQUESTS MOBILE WEB PAGE REQUESTS
ORIGINATING FROM ORIGINATING FROM ORIGINATING FROM OTHER
APPLE IOS DEVICES ANDROID WEBKIT DEVICES MOBILE OPERATING SYSTEMS

19% 66% 15%

• Source: StatCounter, Q1 2016. @wearesocialsg • 54


JAN
2016 GLOBAL MOBILE DATA GROWTH
TOTAL MONTHLY GLOBAL MOBILE DATA TRAFFIC (UPLOAD & DOWNLOAD), IN PETABYTES (MILLIONS OF GIGABYTES)

4,500

4,000

AVERAGE MONTHLY MOBILE DATA PER SMARTPHONE CONNECTION: 1.4 GB


3,500

3,000

2,500

2,000

1,500

1,000

500

Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3
2010 2010 2011 2011 2011 2011 2012 2012 2012 2012 2013 2013 2013 2013 2014 2014 2014 2014 2015 2015 2015

• Source: Ericsson Mobility Report Q3 2015. @wearesocialsg • 55


JAN
2016 ACTIVE M-COMMERCE SHOPPERS
PERCENTAGE OF THE POPULATION WHO BOUGHT SOMETHING ONLINE VIA A PHONE IN THE PAST MONTH [SURVEY-BASED]
43%

40%

34%

33%

31%

31%

30%

27%

27%

26%

24%

24%

23%

23%

23%

21%

20%

20%

20%

19%

18%

17%

17%

16%

16%

15%

13%

12%
USA
UAE

SOUTH AFRICA
THAILAND
CHINA

ITALY

VIETNAM

CANADA

JAPAN
UK

ARGENTINA
TURKEY
SOUTH KOREA

RUSSIA
SAUDI ARABIA
MALAYSIA

GERMANY

INDONESIA
SINGAPORE

POLAND

MEXICO
BRAZIL

FRANCE
AUSTRALIA

INDIA
SPAIN
HONG KONG

PHILIPPINES
• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 56
JAN
2016 BROADBAND MOBILE CONNECTIONS
THE NUMBER OF BROADBAND MOBILE CONNECTIONS COMPARED TO POPULATION

NORTH EAST
AMERICA WEST EUROPE
EUROPE 58%
92% 92% CENTRAL
25% ASIA
EAST
66% ASIA
47%
37%
CENTRAL
AMERICA MIDDLE
11%
SOUTHEAST
EAST
SOUTH 57% ASIA
ASIA
23%
73%
GLOBAL
AVERAGE:
AFRICA 88%
46% SOUTH
AMERICA OCEANIA

• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 57
JAN
2016 MOBILE BROADBAND BY REGION
MOBILE BROADBAND CONNECTIONS (IN MILLIONS), AND AS A PERCENTAGE OF POPULATION, BY REGION

1,061
MOBILE CONNECTIONS, IN MILLIONS

MOBILE CONNECTIONS vs. TOTAL POPULATION

385 364 329 306 278 245


198 81
114 35 17

66% 92% 57% 92% 73% 23% 58% 11% 47% 37% 88% 25%
ASIA

ASIA

AMERICA

AMERICA

AFRICA

ASIA

AMERICA

OCEANIA

ASIA
EAST

SOUTHEAST

EAST

EAST
WEST
EUROPE

EUROPE

MIDDLE
NORTH

SOUTH

SOUTH

CENTRAL

CENTRAL
• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 58
SINGAPORE 143%
JAPAN 134%
UAE 130%
SAUDI ARABIA 129%
JAN
2016

HONG KONG 128%


AUSTRALIA 119%
THAILAND 119%
SOUTH KOREA 113%
ITALY 101%
GERMANY 95%
BRAZIL 94%
POLAND 94%
USA 93%

• Sources: GSMA Intelligence; UN, US Census Bureau for population data.


MALAYSIA 93%
UK 92%
CANADA 76%
SPAIN 74%
FRANCE 74%
RUSSIA 66%
ARGENTINA 65%
SOUTH AFRICA 64%
CHINA 57%
ACTIVE 3G & 4G MOBILE CONNECTIONS, COMPARED TO THE TOTAL POPULATION

PHILIPPINES 55%
INDONESIA 49%
GLOBAL AVERAGE 46%
EGYPT 43%
MEXICO 43%
VIETNAM 40%
TURKEY 35%
MOBILE BROADBAND CONNECTIONS

NIGERIA 20%
INDIA 11%
@wearesocialsg • 59
JAN
2016 MOBILE BROADBAND RANKINGS
BASED ON MOBILE BROADBAND CONNECTIONS IN COUNTRIES WITH NATIONAL POPULATIONS OF 50,000 PEOPLE OR MORE

HIGHEST RATIO OF 3G & 4G MOBILE CONNECTIONS TO POPULATION LOWEST RATIO OF 3G & 4G MOBILE CONNECTIONS TO POPULATION

# COUNTRY % TOTAL # COUNTRY % TOTAL

01 MACAU 308% 1,823,284 214 CENTRAL AFRICAN REP. 1% 31,798

02 KUWAIT 156% 6,167,826 213 GUINEA-BISSAU 1% 16,540

03 QATAR 146% 3,308,903 212 NIGER 1% 180,070

04 FINLAND 146% 8,041,060 211 TONGA 1% 1,033

05 SINGAPORE 143% 8,094,257 210 CHAD 2% 237,064

06 SWEDEN 138% 13,551,222 209 KIRIBATI 2% 1,886

07 DENMARK 134% 7,622,808 208 SOMALIA 2% 184,464

08 JAPAN 134% 169,132,489 207 BURUNDI 2% 203,701

09 AUSTRIA 133% 11,371,331 206 TIMOR-LESTE 2% 28,684

10 UAE 130% 11,957,272 205 GABON 4% 71,419

• Sources: GSMA Intelligence; UN, US Census Bureau for population data. @wearesocialsg • 60
COUNTRY SNAPSHOTS

@wearesocialsg • 61
ARGENTINA

@wearesocialsg • 62
JAN
2016 DIGITAL IN ARGENTINA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

43.6 34.8 27.0 61.4 21.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 92% PENETRATION: 80% PENETRATION: 62% vs POPULATION: 141% PENETRATION: 48%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 63


JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+8% +4% -1% +5%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 64


JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

86% 51% 50% 7%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

2% [N/A] [N/A] [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 65
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 44M 3H 30M 3H 13M 2H 43M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 66
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

34.8M 80% 28.0M 64%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 67
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

34.79M 28.23M 25.70M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 68


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

81% 15% 4% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 69
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

66% 31% 3% 0.03%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-12% +41% -12% +50%

• Source: StatCounter, Q1 2015. @wearesocialsg • 70


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

27.0M 62% 21.0M 48%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 71
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 42%

WHATSAPP 37%
FACEBOOK
MESSENGER
29%

GOOGLE+ 20%

TWITTER 18%

SKYPE 13%

INSTAGRAM 13%

TARINGA 11%

LINKEDIN 10% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


PINTEREST 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 72
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
4.6 4.7 TOTAL 27,000,000 52% 48%
MALE 13 – 19 17% 9% 8%
20 – 29 34% 17% 17%
30 – 39 23% 12% 11%
40 – 49 13% 7% 6%
50 – 59 8% 4% 3%
3.2 60+ 5% 3% 2%
2.9
2.4
2.2
2.0
1.6
1.2
0.9 0.9
0.6
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 73
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

31.4M 72% 61.4M 141% 1.96

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 74
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

61.4M 141% 74% 26% 46%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 75
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

55% 40% 27% 25% 42%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 76
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

53% 71% 57% 50% 24%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 77
AUSTRALIA

@wearesocialsg • 78
JAN
2016 DIGITAL IN AUSTRALIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

24.1 21.2 14.0 30.6 13.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 90% PENETRATION: 88% PENETRATION: 58% vs POPULATION: 127% PENETRATION: 54%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 79


JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% +3% +2% +8%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 80


JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

91% 77% 80% 41%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

20% [N/A] 7% 4%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 81
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 38M 1H 06M 1H 09M 2H 36M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 82
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

21.2M 88% 12.9M 54%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 83
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

21.18M 20.41M 20.20M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 84


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

87% 11% 2% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 85
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

62% 27% 11% 0.1%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+1% +1% -9% +25%

• Source: StatCounter, Q1 2015. @wearesocialsg • 86


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

14.0M 58% 13.0M 54%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 87
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 41%
FACEBOOK
MESSENGER
26%

SKYPE 13%

GOOGLE+ 11%

LINKEDIN 11%

TWITTER 10%

WHATSAPP 10%

INSTAGRAM 10%

PINTEREST 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


TUMBLR 6%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 88
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE

MALE
2.0 2.0 TOTAL 14,000,000 53% 47%
13 – 19 12% 6% 6%
20 – 29 29% 14% 14%
30 – 39 22% 11% 11%
1.6 40 – 49 16% 9% 7%
1.5 50 – 59 12% 7% 5%
60+ 11% 6% 5%
1.3

1.0 1.0
0.8 0.9
0.8
0.7
0.6

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 89
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

19.1M 79% 30.6M 127% 1.60

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 90
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

30.6M 127% 33% 67% 94%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 91
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

34% 25% 20% 32% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 92
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

62% 70% 51% 57% 19%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 93
BRAZIL

@wearesocialsg • 94
JAN
2016 DIGITAL IN BRAZIL
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

208.7 120.2 103.0 267.1 88.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 86% PENETRATION: 58% PENETRATION: 49% vs POPULATION: 128% PENETRATION: 42%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 95


JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+13% +7% -2% +13%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 96


JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

91% 53% 36% 13%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

6% [N/A] [N/A] 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 97
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

5H 14M 3H 56M 3H 18M 2H 42M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 98
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

120.2M 58% 93.2M 45%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 99
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

117.7M 120.2M 108.2M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 100


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

78% 14% 6% 2%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 101
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

72% 26% 2% 0.05%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+1% +3% -35% +25%

• Source: StatCounter, Q1 2015. @wearesocialsg • 102


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

103.0M 49% 88.0M 42%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 103
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 31%

WHATSAPP 29%
FACEBOOK
MESSENGER
24%

GOOGLE+ 17%

INSTAGRAM 15%

SKYPE 15%

TWITTER 14%

LINKEDIN 12%

SNAPCHAT 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


PINTEREST 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 104
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 19.0 TOTAL 103,000,000 54% 46%
MALE 18.0 13 – 19 18% 10% 9%
20 – 29 36% 18% 17%
30 – 39 23% 13% 11%
40 – 49 13% 7% 5%
50 – 59
13.0 60+
7% 4% 3%
4% 2% 1%

11.0
10.0
8.9
7.5
5.5
4.3
2.8 1.5
2.2
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 105
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

134.2M 64% 267.1M 128% 1.99

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 106
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

267.1M 128% 76% 24% 74%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 107
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

43% 35% 21% 28% 33%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 108
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

44% 52% 46% 41% 21%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 109
CANADA

@wearesocialsg • 110
JAN
2016 DIGITAL IN CANADA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

36.11 33.00 21.00 30.48 17.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 82% PENETRATION: 91% PENETRATION: 58% vs POPULATION: 84% PENETRATION: 47%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 111
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% +5% +4% +5%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 112
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

76% 57% 75% 33%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

[N/A] 12% 16% [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 113
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 55M 1H 20M 1H 26M 2H 27M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 114
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

33.0M 91% 19.6M 54%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 115
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

33.00M 31.46M 32.40M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 116


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

89% 9% 2% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 117
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

70% 19% 10% 0.19%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+6% -9% -18% -10%

• Source: StatCounter, Q1 2015. @wearesocialsg • 118


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

21.0M 58% 17.0M 47%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 119
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 47%
FACEBOOK
MESSENGER
28%

TWITTER 16%

INSTAGRAM 14%

GOOGLE+ 13%

LINKEDIN 12%

SKYPE 12%

PINTEREST 12%

WHATSAPP 10% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


SNAPCHAT 10%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 120
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
2.9 TOTAL 21,000,000 54% 46%
MALE 2.8 13 – 19 8% 4% 4%
20 – 29 27% 13% 14%
30 – 39 20% 10% 10%
40 – 49 16% 9% 7%
2.2 50 – 59 13% 8% 5%
2.0 60+ 12% 7% 5%
1.8
1.6
1.5 1.5

1.1 1.1
0.9
0.7

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 121
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

29.4M 81% 30.5M 84% 1.04

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 122
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

30.5M 84% 16% 84% 90%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 123
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

37% 29% 24% 30% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 124
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

60% 73% 64% 57% 17%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 125
CHINA

@wearesocialsg • 126
JAN
2016 DIGITAL IN CHINA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

1,379 680 653 1,314 577


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 57% PENETRATION: 49% PENETRATION: 47% vs POPULATION: 95% PENETRATION: 42%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Tencent, GSMA Intelligence. @wearesocialsg • 127
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+8% +4% +2% +14%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Tencent, GSMA Intelligence. @wearesocialsg • 128
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

99% 74% 65% 16%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

2% [N/A] [N/A] [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 129
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 24M 2H 30M 1H 27M 1H 14M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 130
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

680M 49% 599M 43%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 131
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA CNNIC DATA

# # # #

674.0M 679.9M 626.6M 668.0M

• Sources: InternetWorldStats, ITU, CIA, CNNIC. @wearesocialsg • 132


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

84% 12% 2% 2%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 133
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

57% 40% 3% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-25% +89% +20% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 134


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

653M 47% 577M 42%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 135
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WECHAT 24%

QZONE 21%

SINA WEIBO 16%

BAIDU TIEBA 14%

TENCENT WEIBO 12%

RENREN 6%

FACEBOOK 5%

KAIXIN001 5%
FACEBOOK
MESSENGER
4% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


51.COM 3%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 136
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

1,066M 77% 1,314M 95% 1.23

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 137
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

1,314M 95% 78% 22% 60%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 138
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

39% 31% 29% 30% 29%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 139
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

44% 42% 43% 41% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 140
EGYPT

@wearesocialsg • 141
JAN
2016 DIGITAL IN EGYPT
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

92.45 48.30 28.00 94.00 23.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 43% PENETRATION: 52% PENETRATION: 30% vs POPULATION: 102% PENETRATION: 25%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 142
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+8% +27% -1% +39%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 143
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

48.30M 29.31M 42.00M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 144


JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

75% 22% 3% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-0.3% +0.5% 3% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 145


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

28.0M 30% 23.0M 25%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 146
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 7.3 TOTAL 28,000,000 35% 65%
MALE 13 – 19 28% 11% 17%
20 – 29 41% 15% 26%
30 – 39 20% 6% 14%
40 – 49 7% 2% 5%
50 – 59 3% 1% 2%

4.7 60+ 2% 1% 1%

4.2
3.9
3.1

1.6 1.5
0.3 0.3
0.6 0.6 0.2
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 147
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

62.7M 68% 94.0M 102% 1.50

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 148
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

94.0M 102% 89% 11% 42%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 149
FRANCE

@wearesocialsg • 150
JAN
2016 DIGITAL IN FRANCE
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

64.53 55.43 32.00 64.67 25.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 80% PENETRATION: 86% PENETRATION: 50% vs POPULATION: 100% PENETRATION: 39%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 151
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% +7% +0.4% +4%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 152
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

91% 62% 74% 32%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

11% [N/A] 3% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 153
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 37M 0H 58M 1H 16M 2H 49M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 154
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

55.4M 86% 31.6M 49%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 155
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

55.43M 54.05M 56.80M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 156


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

82% 13% 5% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 157
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

73% 19% 7% 0.27%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+6% -14% -11% +42%

• Source: StatCounter, Q1 2015. @wearesocialsg • 158


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

32.0M 50% 25.0M 39%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 159
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 43%
FACEBOOK
MESSENGER
22%

GOOGLE+ 11%

TWITTER 11%

SNAPCHAT 9%

SKYPE 8%

WHATSAPP 7%

INSTAGRAM 7%

LINKEDIN 6% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


PINTEREST 5%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 160
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
4.8 TOTAL 32,000,000 52% 48%
MALE
4.5 13 – 19 14% 7% 7%
20 – 29 29% 14% 15%
30 – 39 21% 11% 10%
40 – 49 15% 8% 7%

3.4 3.3
50 – 59 10% 5% 4%
60+ 8% 5% 4%

2.5
2.3 2.2 2.3

1.7
1.4 1.5
1.2

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 161
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

50.2M 78% 64.7M 100% 1.29

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 162
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

64.7M 100% 11% 89% 74%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 163
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

30% 23% 19% 23% 26%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 164
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

64% 69% 65% 61% 16%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 165
GERMANY

@wearesocialsg • 166
JAN
2016 DIGITAL IN GERMANY
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

80.69 71.73 29.00 107.59 24.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 76% PENETRATION: 89% PENETRATION: 36% vs POPULATION: 133% PENETRATION: 30%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 167
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% +4% -1% 0%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 168
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

91% 65% 77% 30%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

12% [N/A] 9% 2%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 169
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 20M 1H 21M 1H 09M 2H 33M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 170
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

71.7M 89% 44.3M 55%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 171
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

71.73M 69.54M 70.30M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 172


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

77% 19% 3% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 173
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

71% 22% 6% 0.32%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+0.04% +2% -6% +10%

• Source: StatCounter, Q1 2015. @wearesocialsg • 174


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

29.0M 36% 24.0M 30%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 175
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 39%

FACEBOOK 38%
FACEBOOK
MESSENGER
20%

SKYPE 10%

GOOGLE+ 9%

INSTAGRAM 7%

TWITTER 7%

PINTEREST 4%

SNAPCHAT 4% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINKEDIN 3%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 176
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
4.8 TOTAL 29,000,000 48% 52%
MALE
4.4 13 – 19 13% 7% 7%
20 – 29 32% 15% 17%
30 – 39 22% 11% 11%
40 – 49 16% 8% 8%
50 – 59 10% 5% 5%
3.2 3.3 60+ 6% 2% 3%

2.4
2.2
1.9 1.9
1.5 1.5

0.9
0.7

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 177
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

66.3M 82% 107.6M 133% 1.62

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 178
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

107.6M 133% 45% 55% 71%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 179
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

39% 24% 20% 20% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 180
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

74% 76% 76% 72% 20%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 181
HONG KONG

@wearesocialsg • 182
JAN
2016 DIGITAL IN HONG KONG
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

7.32 5.75 4.80 13.00 4.30


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 100% PENETRATION: 79% PENETRATION: 66% vs POPULATION: 178% PENETRATION: 59%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 183
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+0.5% +4% +3% +2%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 184
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

96% 79% 58% 37%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

15% [N/A] 1% 4%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 185
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 19M 2H 13M 1H 30M 1H 37M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 186
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

5.75M 79% 4.65M 64%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 187
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

5.751M 5.456M 5.600M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 188


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

94% 5% 1% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 189
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

65% 29% 5% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-3% +13% -18% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 190


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

4.80M 66% 4.30M 59%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 191
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 50%

WHATSAPP 47%
FACEBOOK
MESSENGER
30%

WECHAT 24%

INSTAGRAM 17%

LINE 17%

GOOGLE+ 15%

SKYPE 10%

SINA WEIBO 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINKEDIN 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 192
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
0.8 TOTAL 4,800,000 54% 46%
MALE 13 – 19 10% 5% 5%
20 – 29 31% 17% 14%
0.7 30 – 39 26% 15% 12%
0.7 40 – 49 14% 7% 7%
50 – 59 9% 4% 4%
0.6 60+ 7% 4% 3%

0.4 0.3
0.3
0.2 0.2 0.2 0.2
0.2

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 193
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

6.0M 82% 13.0M 178% 2.17

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 194
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

13.0M 178% 44% 56% 72%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 195
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

58% 43% 40% 37% 51%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 196
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

57% 65% 39% 51% 33%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 197
INDIA

@wearesocialsg • 198
JAN
2016 DIGITAL IN INDIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

1,319 375 136 1,012 116


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 33% PENETRATION: 28% PENETRATION: 10% vs POPULATION: 77% PENETRATION: 9%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 199
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+19% +15% +8% +16%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 200
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

84% 33% 16% 5%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

3% [N/A] 1% 3%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 201
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 22M 3H 07M 2H 17M 1H 52M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 202
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

375M 28% 303M 23%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 203
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA TRAI DATA

# # # #

375.0M 237.4M 237.3M 319.4M

• Sources: InternetWorldStats, ITU, CIA, Telecoms Regulatory Authority of India. @wearesocialsg • 204
JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

48% 30% 16% 6%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 205
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

33% 66% 1% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+25% -9% -21% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 206


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

136M 10% 116M 9%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 207
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 13%

WHATSAPP 12%
FACEBOOK
MESSENGER
11%

GOOGLE+ 10%

SKYPE 10%

TWITTER 8%
HIKE
MESSENGER
8%

LINKEDIN 7%

INSTAGRAM 7% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


WECHAT 6%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 208
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
52.0 TOTAL 136,000,000 24% 76%
MALE 13 – 19 25% 6% 19%
20 – 29 51% 13% 38%
30 – 39 16% 3% 13%
40 – 49 5% 1% 4%
50 – 59 2% 1% 1%
60+ 1% 0% 1%

26.0

17.0 17.0

8.4
1.7 5.7 2.0 1.3
4.7 0.8 0.4
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 209
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

691M 52% 1,012M 77% 1.46

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 210
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

1,012M 77% 95% 5% 14%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 211
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

21% 17% 13% 15% 17%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 212
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

23% 24% 23% 20% 17%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 213
INDONESIA

@wearesocialsg • 214
JAN
2016 DIGITAL IN INDONESIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

259.1 88.1 79.0 326.3 66.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 55% PENETRATION: 34% PENETRATION: 30% vs POPULATION: 126% PENETRATION: 25%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; APJII, Facebook, GSMA Intelligence. @wearesocialsg • 215
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+15% +10% +2% +6%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; APJII, Facebook, GSMA Intelligence. @wearesocialsg • 216
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

85% 43% 15% 4%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

1% [N/A] 1% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 217
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 42M 3H 33M 2H 51M 2H 22M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 218
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

88.1M 34% 64.1M 25%

• Sources: APJII; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 219
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS: INTERNET DATA:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA APJII

# # # #

78.00M 44.41M 42.40M 88.10M

• Sources: InternetWorldStats, ITU, CIA, Asosiasi Penyelenggara Jasa Internet Indonesia. @wearesocialsg • 220
JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

48% 35% 12% 5%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 221
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

28% 70% 3% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-41% +41% -37% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 222


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

79.0M 30% 66.0M 25%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 223
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

BBM 19%

FACEBOOK 15%

WHATSAPP 14%
FACEBOOK
MESSENGER
13%

GOOGLE+ 12%

LINE 12%

TWITTER 11%

INSTAGRAM 10%

WECHAT 8% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


PINTEREST 7%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 224
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 21.0 TOTAL 79,000,000 42% 58%
MALE 13 – 19 33% 16% 16%
20 – 29 44% 18% 27%
30 – 39 15% 6% 9%
40 – 49 5% 2% 3%
50 – 59 1% 1% 1%
14.0 60+ 2% 1% 1%
13.0 13.0

7.4

4.6
1.5 1.1
2.3 0.4 0.6 0.4
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 225
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

162.3M 63% 326.3M 126% 2.01

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 226
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

326.3M 126% 98% 2% 39%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 227
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

27% 22% 19% 20% 22%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 228
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

27% 31% 26% 24% 20%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 229
ITALY

@wearesocialsg • 230
JAN
2016 DIGITAL IN ITALY
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

59.80 37.67 28.00 80.29 24.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 69% PENETRATION: 63% PENETRATION: 47% vs POPULATION: 134% PENETRATION: 40%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 231
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+6% 0% -2% +9%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 232
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

95% 62% 65% 21%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

6% [N/A] 3% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 233
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 05M 2H 10M 1H 57M 2H 25M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 234
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

37.7M 63% 28.5M 48%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 235
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

37.67M 37.05M 37.00M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 236


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

79% 15% 5% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 237
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

73% 21% 6% 0.17%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+18% -29% -33% 0%

• Source: StatCounter, Q1 2015. @wearesocialsg • 238


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

28.0M 47% 24.0M 40%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 239
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 33%

WHATSAPP 30%
FACEBOOK
MESSENGER
23%

GOOGLE+ 14%

TWITTER 12%

INSTAGRAM 12%

SKYPE 12%

LINKEDIN 9%

PINTEREST 6% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


VIBER 6%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 240
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
3.8 TOTAL 28,000,000 46% 54%
MALE 13 – 19 10% 5% 5%
3.4 20 – 29 26% 12% 14%

3.1 3.2 30 – 39 23% 11% 11%


3.0 40 – 49 21% 10% 11%
2.8 50 – 59 13% 6% 6%
60+ 8% 3% 5%

1.7 1.8
1.4 1.5
1.3
1.0

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 241
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

50.2M 84% 80.3M 134% 1.60

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 242
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

80.3M 134% 84% 16% 75%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 243
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

43% 30% 24% 21% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 244
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

48% 56% 53% 44% 23%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 245
JAPAN

@wearesocialsg • 246
JAN
2016 DIGITAL IN JAPAN
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

126.4 115.0 53.0 173.3 53.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 94% PENETRATION: 91% PENETRATION: 42% vs POPULATION: 137% PENETRATION: 42%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, LINE (as cited by Nikkei Corporation), GSMA Intelligence. @wearesocialsg • 247
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+1% [N/A]* +9% [N/A]*


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, GSMA Intelligence. *Social media figures reported in 2015 were for Facebook, not LINE. @wearesocialsg • 248
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

88% 54% 89% 18%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

10% [N/A] 4% 4%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 249
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

2H 56M 0H 35M 0H 21M 2H 10M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 250
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

115.0M 91% 44.3M 35%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 251
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

114.96M 114.54M 109.30M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 252


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

95% 3% 1% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 253
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

60% 36% 4% 0.1%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-10% +26% -12% -58%

• Source: StatCounter, Q1 2015. @wearesocialsg • 254


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

53.0M 42% 53.0M 42%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 255
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

LINE 25%

FACEBOOK 17%

TWITTER 15%

MIXI 5%
FACEBOOK
MESSENGER
3%

AMEBLO 3%

INSTAGRAM 2%

GOOGLE+ 2%

MOBAGE 2% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


GREE 1%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 256
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
4.2 TOTAL 24,000,000 50% 50%
MALE 13 – 19 6% 3% 3%

3.7 20 – 29 33% 18% 15%


3.5 30 – 39 28% 15% 14%
3.3 40 – 49 20% 9% 11%
50 – 59 9% 4% 5%
60+ 4% 1% 3%
2.6

2.1

1.3
0.9
0.8 0.7 0.3 0.7

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 257
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

106.8M 84% 173.3M 137% 1.62

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 258
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

173.3M 137% 0.4% 99.6% 98%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 259
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

25% 9% 13% 10% 18%


NOTE: THIS FIGURE IS BASED ON
RESPONDENTS WHO REPORTED
USING LINE IN THE PAST 30 DAYS

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 260
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

55% 65% 65% 54% 13%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 261
MALAYSIA

@wearesocialsg • 262
JAN
2016 DIGITAL IN MALAYSIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

30.54 20.62 18.00 43.43 16.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 75% PENETRATION: 68% PENETRATION: 59% vs POPULATION: 142% PENETRATION: 52%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 263
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+1% +7% +4% +7%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 264
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

96% 71% 35% 14%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

4% [N/A] [N/A] 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 265
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 38M 3H 37M 3H 00M 2H 09M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 266
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

20.6M 68% 18.0M 59%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 267
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

20.60M 20.62M 12.10M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 268


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

77% 17% 5% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 269
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

48% 47% 5% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-19% +40% -29% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 270


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

18.0M 59% 16.0M 52%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 271
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 41%

WHATSAPP 39%
FACEBOOK
MESSENGER
33%

GOOGLE+ 23%

WECHAT 23%

INSTAGRAM 22%

LINE 17%

TWITTER 16%

SKYPE 13% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINKEDIN 11%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 272
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 4.2 TOTAL 18,000,000 44% 56%
MALE 13 – 19 16% 7% 9%
20 – 29 41% 18% 23%
30 – 39 24% 11% 13%
3.2 40 – 49 11% 5% 6%
50 – 59 5% 3% 3%
60+ 3% 1% 2%

2.4
2.0
1.6
1.3
0.9 1.0
0.2 0.3
0.5 0.5
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 273
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

22.7M 74% 43.4M 142% 1.91

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 274
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

43.4M 142% 77% 23% 66%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 275
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

56% 43% 34% 37% 47%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 276
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

50% 59% 45% 44% 31%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 277
MEXICO

@wearesocialsg • 278
JAN
2016 DIGITAL IN MEXICO
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

127.8 60.0 60.0 103.5 52.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 80% PENETRATION: 47% PENETRATION: 47% vs POPULATION: 81% PENETRATION: 41%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 279
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% +7% +0.05% +8%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 280
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

82% 55% 44% 20%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

12% [N/A] 1% 3%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 281
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 36M 3H 25M 3H 14M 2H 12M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 282
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

60.0M 47% 49.9M 39%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 283
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

60.00M 56.74M 49.50M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 284


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

61% 24% 13% 3%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 285
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

60% 34% 5% 0.09%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-1% +9% -28% -25%

• Source: StatCounter, Q1 2015. @wearesocialsg • 286


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

60.0M 47% 52.0M 41%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 287
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 25%

WHATSAPP 23%
FACEBOOK
MESSENGER
21%

TWITTER 16%

GOOGLE+ 15%

SKYPE 13%

INSTAGRAM 12%

PINTEREST 10%

LINKEDIN 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


TUMBLR 9%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 288
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 12.0 12.0 TOTAL 60,000,000 50% 50%
MALE 13 – 19 22% 11% 10%
20 – 29 40% 20% 20%
30 – 39 21% 11% 10%
40 – 49 11% 6% 5%
50 – 59 5% 3% 2%
60+ 3% 1% 1%

6.8
6.2 6.3 6.2

3.5 3.2
0.8 0.8
1.5 1.3
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 289
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

84.2M 66% 103.5M 81% 1.23

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 290
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

103.5M 81% 85% 15% 53%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 291
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

34% 28% 20% 18% 27%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 292
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

31% 40% 34% 28% 16%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 293
NIGERIA

@wearesocialsg • 294
JAN
2016 DIGITAL IN NIGERIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

184.6 97.2 15.0 154.3 11.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 49% PENETRATION: 53% PENETRATION: 8% vs POPULATION: 84% PENETRATION: 6%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; Nigerian Communications Commission, Facebook, GSMA Intelligence. @wearesocialsg • 295
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+12% +10% +11% -11%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; Nigerian Communications Commission, Facebook, GSMA Intelligence. @wearesocialsg • 296
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

93% 51% 13% [N/A]


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

[N/A] [N/A] [N/A] [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 297
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA NCC DATA

# # # #

92.70M 78.79M 66.60M 97.21M

• Sources: InternetWorldStats, ITU, CIA, Nigerian Communications Commission. @wearesocialsg • 298


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

67% 25% 5% 3%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 299
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

15% 82% 3% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-28% +10% -27% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 300


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

15.0M 8% 11.0M 6%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 301
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 4.5 TOTAL 15,000,000 34% 66%
MALE 13 – 19 15% 6% 9%
20 – 29 46% 16% 30%
30 – 39 20% 6% 14%
40 – 49 7% 2% 5%
50 – 59 3% 1% 2%
60+ 7% 3% 4%

2.4
2.1

1.3
0.9 0.8 0.4
0.3 0.8 0.6
0.2
0.4
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 302
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

74.7M 40% 154.3M 84% 2.07

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 303
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

154.3M 84% 97% 3% 24%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 304
THE PHILIPPINES

@wearesocialsg • 305
JAN
2016 DIGITAL IN THE PHILIPPINES
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

101.47 47.13 48.00 119.21 41.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 44% PENETRATION: 46% PENETRATION: 47% vs POPULATION: 117% PENETRATION: 40%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 306
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+7% +20% +4% +28%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 307
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

87% 55% 43% 24%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

8% [N/A] 5% 5%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 308
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

5H 12M 3H 14M 3H 42M 2H 33M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 309
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

47.1M 46% 35.7M 35%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 310
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA FACEBOOK USERS*

# # # #

47.13M 40.28M 39.20M 48.00M

• Sources: InternetWorldStats, ITU, CIA, Facebook. * Where Facebook users exceed internet users, Facebook users may be a more reliable proxy. @wearesocialsg • 311
JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

46% 30% 16% 8%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 312
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

64% 29% 7% 0.01%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-12% +53% -16% 0%

• Source: StatCounter, Q1 2015. @wearesocialsg • 313


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

48.0M 47% 41.0M 40%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 314
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 26%
FACEBOOK
MESSENGER
23%

GOOGLE+ 17%

SKYPE 16%

VIBER 14%

TWITTER 13%

INSTAGRAM 12%

LINKEDIN 11%

PINTEREST 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


WECHAT 9%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 315
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
10.0 TOTAL
MALE
9.7 13 – 19
48,000,000 52% 48%
26% 14% 12%
20 – 29 41% 21% 20%
30 – 39 19% 10% 9%
40 – 49 8% 5% 4%
50 – 59 4% 2% 2%
6.7 60+ 2% 1% 1%

5.7
4.8
4.3

2.2
1.8 0.8 0.6
1.1 0.5

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 316
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

75.4M 74% 119.2M 117% 1.58

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 317
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

119.2M 117% 95% 5% 47%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 318
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

33% 26% 23% 21% 25%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 319
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

29% 39% 31% 24% 18%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 320
POLAND

@wearesocialsg • 321
JAN
2016 DIGITAL IN POLAND
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

38.60 25.71 14.00 58.84 10.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 61% PENETRATION: 67% PENETRATION: 36% vs POPULATION: 152% PENETRATION: 26%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 322
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+6% +8% +3% +9%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 323
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

94% 59% 77% 24%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

13% [N/A] 2% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 324
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 25M 1H 17M 1H 17M 2H 28M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 325
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

25.7M 67% 17.6M 46%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 326
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

25.67M 25.71M 25.90M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 327


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

74% 20% 5% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 328
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

48% 51% 2% 0.02%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-10% +14% -31% -33%

• Source: StatCounter, Q1 2015. @wearesocialsg • 329


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

14.0M 36% 10.0M 26%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 330
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 36%
FACEBOOK
MESSENGER
19%

GOOGLE+ 14%

SKYPE 10%

TWITTER 7%

INSTAGRAM 6%

WHATSAPP 6%

NK.PL 6%

LINKEDIN 5% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


GADU-GADU 5%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 331
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE

MALE
2.4 2.4 TOTAL 14,000,000 52% 48%
13 – 19 22% 11% 11%
20 – 29 34% 17% 17%
30 – 39 24% 13% 11%
40 – 49 10% 5% 5%
1.8 50 – 59 5% 3% 2%

1.6 60+ 4% 2% 2%
1.5 1.5

0.8
0.7
0.4
0.3 0.3 0.3
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 332
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

28.4M 74% 58.8M 152% 2.07

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 333
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

58.8M 152% 48% 52% 62%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 334
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

25% 19% 17% 28% 27%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 335
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

53% 59% 43% 51% 20%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 336
RUSSIA

@wearesocialsg • 337
JAN
2016 DIGITAL IN RUSSIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

143.4 103.1 68.5 247.2 42.5


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 74% PENETRATION: 72% PENETRATION: 48% vs POPULATION: 172% PENETRATION: 30%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, VKontakte, LiveInternet.ru, GSMA Intelligence. @wearesocialsg • 338
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+4% +2% +4% +11%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, VKontakte, LiveInternet.ru, GSMA Intelligence. @wearesocialsg • 339
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

95% 61% 80% 33%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

9% [N/A] 11% 2%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 340
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 40M 1H 23M 1H 52M 2H 16M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 341
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

103.1M 72% 57.0M 40%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 342
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

103.15M 101.16M 84.40M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 343


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

81% 15% 4% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 344
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

83% 12% 5% 0.01%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+11% -30% -38% 0%

• Source: StatCounter, Q1 2015. @wearesocialsg • 345


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

68.5M 48% 42.5M 30%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 346
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

VK 39%

ODNOKLASSNIKI 32%

FACEBOOK 24%

SKYPE 19%

GOOGLE+ 17%

VIBER 15%

WHATSAPP 15%

INSTAGRAM 12%

TWITTER 11% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


FACEBOOK
MESSENGER
6%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 347
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
TOTAL 10,000,000 52% 48%
MALE 1.7 13 – 19 10% 5% 5%
1.6 1.6 20 – 29 33% 17% 16%
1.5 30 – 39 31% 16% 15%
40 – 49 15% 8% 8%
50 – 59 8% 4% 4%
60+ 5% 3% 2%

0.8 0.8

0.5
0.5 0.4
0.4
0.3 0.2
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 348
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

103.2M 72% 247.2M 172% 2.40

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 349
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

247.2M 172% 82% 18% 38%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 350
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

31% 19% 17% 15% 27%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 351
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

48% 64% 47% 45% 15%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 352
SAUDI ARABIA

@wearesocialsg • 353
JAN
2016 DIGITAL IN SAUDI ARABIA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

31.85 20.29 11.00 57.58 10.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 83% PENETRATION: 64% PENETRATION: 35% vs POPULATION: 181% PENETRATION: 31%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 354
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+5% +20% +9% +25%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 355
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

91% 86% 54% 21%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

7% [N/A] 2% 5%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 356
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 08M 3H 46M 2H 56M 1H 55M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 357
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

20.3M 64% 15.5M 49%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 358
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

18.30M 20.29M 16.20M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 359


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

86% 10% 3% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 360
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

39% 55% 5% 0.14%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-17% +19% -13% +133%

• Source: StatCounter, Q1 2015. @wearesocialsg • 361


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

11.0M 35% 10.0M 31%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 362
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 27%

FACEBOOK 25%
FACEBOOK
MESSENGER
20%

TWITTER 20%

INSTAGRAM 17%

GOOGLE+ 15%

SKYPE 14%

SNAPCHAT 13%

LINE 12% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINKEDIN 11%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 363
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
3.8 TOTAL 11,000,000 19% 81%
MALE 13 – 19 14% 4% 10%
20 – 29 43% 9% 35%
30 – 39 32% 5% 26%

2.9 40 – 49 11% 2% 9%
50 – 59 3% 1% 3%
60+ 1% 0% 1%

1.1
1.0 1.0
0.6 0.3
0.2 0.1
0.4 0.1 0.0
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 364
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

21.2M 67% 57.6M 181% 2.72

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 365
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

57.6M 181% 86% 14% 71%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 366
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

38% 34% 28% 26% 34%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 367
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

41% 52% 42% 36% 23%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 368
SINGAPORE

@wearesocialsg • 369
JAN
2016 DIGITAL IN SINGAPORE
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

5.65 4.65 3.60 8.22 3.30


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 100% PENETRATION: 82% PENETRATION: 64% vs POPULATION: 145% PENETRATION: 58%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 370
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+1% 0% +2% +3%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 371
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

96% 88% 71% 42%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

12% [N/A] 2% 4%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 372
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 14M 2H 03M 1H 39M 1H 38M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 373
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

4.65M 82% 3.70M 66%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 374
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

4.653M 4.633M 4.500M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 375


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

84% 11% 4% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 376
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

52% 41% 7% 0.02%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-7% +17% -23% +100%

• Source: StatCounter, Q1 2015. @wearesocialsg • 377


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

3.60M 64% 3.30M 58%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 378
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 46%

FACEBOOK 43%
FACEBOOK
MESSENGER
26%

INSTAGRAM 18%

GOOGLE+ 14%

LINE 14%

LINKEDIN 14%

SKYPE 13%

TWITTER 13% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


WECHAT 12%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 379
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
TOTAL 3,600,000 47% 53%
MALE 0.7 13 – 19 8% 4% 4%
20 – 29 34% 15% 19%
30 – 39 28% 13% 14%

0.5 0.5
40 – 49 16% 8% 8%
50 – 59 9% 5% 4%
0.5 60+ 5% 3% 3%

0.3 0.3

0.2 0.2
0.1 0.1
0.1 0.1

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 380
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

4.80M 85% 8.22M 145% 1.71

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 381
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

8.22M 145% 41% 59% 98%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 382
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

58% 42% 33% 38% 48%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 383
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

57% 67% 52% 50% 30%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 384
SOUTH AFRICA

@wearesocialsg • 385
JAN
2016 DIGITAL IN SOUTH AFRICA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

54.73 26.84 13.00 85.53 10.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 65% PENETRATION: 49% PENETRATION: 24% vs POPULATION: 156% PENETRATION: 18%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 386
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+5% +10% +8% -6%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 387
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

92% 60% 18% 7%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

3% [N/A] 1% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 388
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 54M 2H 59M 2H 43M 2H 21M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 389
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

26.8M 49% 23.1M 42%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 390
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

26.84M 26.82M 24.80M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 391


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

59% 26% 12% 3%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 392
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

21% 75% 5% 0.02%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-38% +23% -22% -60%

• Source: StatCounter, Q1 2015. @wearesocialsg • 393


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

13.0M 24% 10.0M 18%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 394
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 33%

FACEBOOK 30%
FACEBOOK
MESSENGER
20%

GOOGLE+ 15%

LINKEDIN 13%

TWITTER 12%

PINTEREST 11%

INSTAGRAM 10%

BBM 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


SKYPE 9%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 395
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
2.7 TOTAL 13,000,000 50% 50%
MALE 2.6 13 – 19 17% 8% 8%
20 – 29 41% 20% 21%
30 – 39 21% 10% 11%
40 – 49 9% 5% 4%
50 – 59 5% 3% 2%
60+ 7% 4% 3%

1.4
1.3
1.1 1.1

0.6 0.6
0.5 0.4
0.4
0.3
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 396
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

35.6M 65% 85.5M 156% 2.40

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 397
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

85.5M 156% 84% 16% 41%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 398
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

38% 28% 16% 26% 29%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 399
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

27% 43% 33% 23% 12%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 400
SOUTH KOREA

@wearesocialsg • 401
JAN
2016 DIGITAL IN SOUTH KOREA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

50.40 45.31 38.40 57.08 38.40


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 83% PENETRATION: 90% PENETRATION: 76% vs POPULATION: 113% PENETRATION: 76%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Kakao, GSMA Intelligence. @wearesocialsg • 402
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

0% [N/A]* +3% [N/A]*


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, GSMA Intelligence. *Social media figures reported in 2015 were for Facebook, not Kakaotalk. @wearesocialsg • 403
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

98% 83% 68% 15%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

5% [N/A] 1% 2%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 404
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 04M 1H 56M 1H 06M 2H 04M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 405
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

45.3M 90% 35.3M 70%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 406
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

45.31M 42.50M 44.90M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 407


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

97% 3% <1% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 408
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

73% 26% 1% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+6% -12% -42% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 409


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

38.4M 76% 38.4M 76%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 410
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

KAKAOTALK 41%

FACEBOOK 27%

KAKAOSTORY 17%
FACEBOOK
MESSENGER
12%

TWITTER 10%

LINE 7%

INSTAGRAM 7%

GOOGLE+ 6%

TWITCH 4% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


TUMBLR 3%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 411
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
3.5 TOTAL 16,000,000 43% 57%
MALE 13 – 19 23% 12% 11%
20 – 29 40% 18% 22%

2.9 30 – 39 19% 8% 12%


40 – 49 11% 4% 7%
50 – 59 5% 2% 3%
60+ 2% 0% 1%

1.9 1.8 1.9

1.2 1.1

0.7
0.3 0.5 0.2
0.1
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 412
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

41.1M 82% 57.1M 113% 1.39

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 413
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

57.1M 113% 5% 95% 99%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 414
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

47% 51 45% 43% 53%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 415
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

72% 78% 46% 68% 43%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 416
SPAIN

@wearesocialsg • 417
JAN
2016 DIGITAL IN SPAIN
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

46.09 35.71 22.00 49.16 19.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 80% PENETRATION: 77% PENETRATION: 48% vs POPULATION: 107% PENETRATION: 41%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 418
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+6% 0% -1% +7%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 419
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

96% 80% 73% 38%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

16% [N/A] 12% 2%


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 420
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 47M 1H 55M 1H 36M 2H 25M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 421
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

35.7M 77% 29.9M 65%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 422
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

35.71M 35.12M 35.50M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 423


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

86% 11% 2% <1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 424
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

62% 32% 7% 0.07%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+4% -6% -3% 0%

• Source: StatCounter, Q1 2015. @wearesocialsg • 425


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

22.0M 48% 19.0M 41%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 426
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 45%

FACEBOOK 44%
FACEBOOK
MESSENGER
24%

TWITTER 24%

GOOGLE+ 21%

INSTAGRAM 15%

LINKEDIN 14%

SKYPE 13%

PINTEREST 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINE 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 427
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
3.0 TOTAL 22,000,000 50% 50%
MALE
2.8 13 – 19 6% 4% 3%
2.7 2.7 20 – 29 25% 12% 12%
30 – 39 26% 14% 13%
2.4
2.3 40 – 49 21% 11% 10%
50 – 59 13% 7% 6%
60+ 7% 4% 4%

1.5
1.3

0.8 0.8 0.8


0.6

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 428
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

40.0M 87% 49.2M 107% 1.23

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 429
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

49.2M 107% 24% 76% 69%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 430
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

51% 38% 25% 33% 39%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 431
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

57% 66% 61% 52% 27%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 432
THAILAND

@wearesocialsg • 433
JAN
2016 DIGITAL IN THAILAND
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

68.05 38.00 38.00 82.78 34.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 52% PENETRATION: 56% PENETRATION: 56% vs POPULATION: 122% PENETRATION: 50%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 434
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+21% +19% -15% +21%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 435
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

96% 64% 27% 11%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

2% [N/A] 1% 1%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 436
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 45M 3H 53M 2H 52M 2H 27M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 437
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

38.0M 56% 30.6M 45%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 438
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

38.00M 23.74M 19.50M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 439


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

86% 11% 3% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 440
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

50% 45% 5% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-14% +30% -29% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 441


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

38.0M 56% 34.0M 50%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 442
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 32%

LINE 29%
FACEBOOK
MESSENGER
28%

GOOGLE+ 22%

INSTAGRAM 19%

TWITTER 14%

PINTEREST 11%

WHATSAPP 11%

SKYPE 10% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


LINKEDIN 10%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 443
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
6.9 7.1 TOTAL 38,000,000 50% 50%
MALE 13 – 19 23% 12% 11%
20 – 29 37% 18% 19%
30 – 39 22% 11% 11%
40 – 49 10% 5% 5%
50 – 59 5% 2% 2%
60+ 3% 1% 2%
4.4 4.3 4.2 4.1

1.9 1.8
0.5
0.9 0.9 0.6
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 444
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

47.0M 69% 82.8M 122% 1.76

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 445
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

82.8M 122% 83% 17% 98%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 446
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

40% 33% 33% 30% 32%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 447
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

44% 48% 40% 39% 31%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 448
TURKEY

@wearesocialsg • 449
JAN
2016 DIGITAL IN TURKEY
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

79.14 46.28 42.00 71.03 36.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 74% PENETRATION: 58% PENETRATION: 53% vs POPULATION: 90% PENETRATION: 45%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 450
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+10% +5% +2% +13%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 451
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

86% 56% 48% 11%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

4% [N/A] 1% 5%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 452
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 14M 2H 35M 2H 32M 2H 18M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 453
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

46.3M 58% 40.5M 51%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 454
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

46.28M 40.40M 36.60M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 455


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

77% 16% 4% 3%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 456
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

51% 46% 4% 0.03%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-25% +55% +9% +200%

• Source: StatCounter, Q1 2015. @wearesocialsg • 457


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

42.0M 53% 36.0M 45%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 458
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 32%

WHATSAPP 24%
FACEBOOK
MESSENGER
20%

TWITTER 17%

INSTAGRAM 16%

GOOGLE+ 15%

SKYPE 13%

LINKEDIN 9%

VIBER 8% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


VINE 7%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 459
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
6.9 7.1 TOTAL 42,000,000 37% 63%
MALE 13 – 19 19% 8% 11%
20 – 29 36% 14% 23%
30 – 39 23% 8% 15%
40 – 49 12% 4% 8%
50 – 59 5% 2% 3%
60+ 3% 1% 2%
4.4 4.3 4.2 4.1

1.9 1.8
0.5
0.9 0.9 0.6
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 460
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

62.1M 78% 71.0M 90% 1.14

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 461
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

71.0M 90% 55% 45% 39%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 462
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

43% 36% 28% 35% 37%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 463
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

45% 54% 40% 42% 24%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 464
UNITED ARAB EMIRATES

@wearesocialsg • 465
JAN
2016 DIGITAL IN THE UAE
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

9.21 8.81 6.30 17.19 5.60


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 86% PENETRATION: 96% PENETRATION: 68% vs POPULATION: 187% PENETRATION: 61%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 466
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+3% +17% +5% +22%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 467
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

99% 91% 78% 33%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

12% [N/A] 2% 8%
• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 468
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 25M 3H 37M 3H 01M 1H 42M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 469
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

8.81M 96% 7.40M 80%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 470
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

8.807M 8.328M 5.200M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 471


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

89% 7% 2% 2%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 472
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

47% 49% 4% 0.06%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+1% +2% -23% +100%

• Source: StatCounter, Q1 2015. @wearesocialsg • 473


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

6.30M 68% 5.60M 61%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 474
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

WHATSAPP 47%

FACEBOOK 46%

SKYPE 46%
FACEBOOK
MESSENGER
42%

TWITTER 29%

INSTAGRAM 27%

LINKEDIN 27%

GOOGLE+ 27%

VIBER 20% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


SNAPCHAT 19%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 475
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
1.9 TOTAL 6,300,000 26% 74%
MALE 13 – 19 7% 3% 5%
20 – 29 40% 10% 30%
1.6 30 – 39 34% 9% 25%
40 – 49 12% 3% 9%
50 – 59 3% 1% 3%
60+ 2% 1% 1%

0.6
0.6 0.6
0.2 0.3
0.1 0.0 0.1
0.2 0.2
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 476
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

4.90M 53% 17.19M 187% 3.51

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 477
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

17.19M 187% 84% 16% 70%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 478
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

71% 62% 41% 47% 60%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 479
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

62% 80% 65% 53% 40%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 480
UNITED KINGDOM

@wearesocialsg • 481
JAN
2016 DIGITAL IN THE UK
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

64.91 59.47 38.00 74.92 33.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 83% PENETRATION: 92% PENETRATION: 59% vs POPULATION: 115% PENETRATION: 51%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 482
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+2% 0% -0.2% +3%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 483
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

92% 71% 75% 51%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

21% [N/A] 13% 4%


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 484
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

3H 47M 1H 33M 1H 29M 2H 46M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 485
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

59.5M 92% 40.3M 62%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 486
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

59.33M 59.47M 57.30M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 487


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

85% 11% 3% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 488
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

59% 28% 12% 0.4%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

+8% -7% -16% +33%

• Source: StatCounter, Q1 2015. @wearesocialsg • 489


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

38.0M 59% 33.0M 51%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 490
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 47%
FACEBOOK
MESSENGER
32%

WHATSAPP 24%

TWITTER 20%

INSTAGRAM 14%

SKYPE 13%

SNAPCHAT 12%

GOOGLE+ 10%

LINKEDIN 10% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


PINTEREST 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 491
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
5.3 5.4 TOTAL 38,000,000 51% 49%
MALE 13 – 19 11% 6% 5%
20 – 29 28% 14% 14%
30 – 39 21% 11% 11%

4.1 4.0
40 – 49 17% 9% 8%
50 – 59 12% 7% 5%
60+ 10% 6% 4%
3.4
3.0
2.5
2.1 2.0 2.1
1.9
1.7

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 492
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

52.8M 81% 74.9M 115% 1.42

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 493
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

74.9M 115% 38% 62% 80%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 494
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

43% 31% 24% 32% 37%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 495
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

77% 79% 79% 73% 27%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 496
UNITED STATES OF AMERICA

@wearesocialsg • 497
JAN
2016 DIGITAL IN THE USA
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

322.9 282.1 192.0 342.4 169.0


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 82% PENETRATION: 87% PENETRATION: 59% vs POPULATION: 106% PENETRATION: 52%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 498
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+4% +3% +4% +6%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; ITU, Facebook, GSMA Intelligence. @wearesocialsg • 499
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

85% 57% 72% 35%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

[N/A] 10% 12% [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 500
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 15M 1H 55M 1H 43M 3H 18M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 501
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

282.1M 87% 178.0M 55%

• Sources: ITU; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 502
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

280.7M 282.1M 276.6M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 503


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

79% 14% 6% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 504
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

65% 27% 8% 0.18%


YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-2% +7% -4% -5%

• Source: StatCounter, Q1 2015. @wearesocialsg • 505


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

192M 59% 169M 52%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 506
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 41%
FACEBOOK
MESSENGER
26%

TWITTER 17%

PINTEREST 15%

INSTAGRAM 15%

GOOGLE+ 12%

LINKEDIN 11%

SNAPCHAT 11%

SKYPE 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


TUMBLR 8%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 507
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE
27.0 27.0 TOTAL 192,000,000 54% 46%
MALE 13 – 19 8% 4% 4%
20 – 29 28% 14% 14%
30 – 39 21% 11% 10%
21.0 40 – 49 16% 9% 7%

19.0 50 – 59 13% 8% 5%
60+ 13% 8% 5%
17.0
15.0 15.0
14.0

10.0 9.7
8.3
7.3

13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 508
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

263M 81% 342M 106% 1.30

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 509
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

342M 106% 25% 75% 88%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 510
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

34% 31% 28% 31% 38%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 511
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

66% 71% 69% 60% 26%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 512
VIETNAM

@wearesocialsg • 513
JAN
2016 DIGITAL IN VIETNAM
A SNAPSHOT OF THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

TOTAL ACTIVE ACTIVE SOCIAL MOBILE ACTIVE MOBILE


POPULATION INTERNET USERS MEDIA USERS CONNECTIONS SOCIAL USERS

93.95 47.30 35.00 142.99 29.00


MILLION MILLION MILLION MILLION MILLION
URBANISATION: 34% PENETRATION: 50% PENETRATION: 37% vs POPULATION: 152% PENETRATION: 31%

FIGURE REPRESENTS TOTAL NATIONAL FIGURE INCLUDES ACCESS VIA FIGURE BASED ON ACTIVE USER FIGURE REPRESENTS MOBILE FIGURE BASED ON ACTIVE USER
POPULATION, INCLUDING CHILDREN FIXED AND MOBILE CONNECTIONS ACCOUNTS, NOT UNIQUE INDIVIDUALS SUBSCRIPTIONS, NOT UNIQUE USERS ACCOUNTS, NOT UNIQUE INDIVIDUALS

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 514
JAN
2016 ANNUAL GROWTH
GROWTH TRENDS FOR THE COUNTRY’S KEY DIGITAL STATISTICAL INDICATORS

GROWTH IN THE GROWTH IN THE GROWTH IN THE GROWTH IN THE NUMBER


NUMBER OF ACTIVE NUMBER OF ACTIVE NUMBER OF MOBILE OF ACTIVE MOBILE
INTERNET USERS SOCIAL MEDIA USERS SUBSCRIPTIONS SOCIAL USERS

+10% +25% +5% +21%


SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015 SINCE JAN 2015

• Sources: UN, US Census Bureau; InternetWorldStats, Facebook, GSMA Intelligence. @wearesocialsg • 515
JAN
2016 DIGITAL DEVICE OWNERSHIP
PERCENTAGE OF THE ADULT POPULATION* THAT OWNS EACH KIND OF DEVICE

MOBILE PHONE SMART LAPTOP OR TABLET


(ALL TYPES) PHONE DESKTOP COMPUTER DEVICE

93% 55% 46% 12%


TV STREAMING HANDHELD E-READER WEARABLE
DEVICE GAMING CONSOLE DEVICE TECH DEVICE

2% [N/A] [N/A] [N/A]


• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. *Please see notes at the end of the report for definitions. @wearesocialsg • 516
JAN
2016 TIME SPENT WITH MEDIA
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY USE AVERAGE DAILY
OF THE INTERNET OF THE INTERNET OF SOCIAL MEDIA TELEVISION
VIA A PC OR TABLET VIA A MOBILE PHONE VIA ANY DEVICE VIEWING TIME

4H 39M 2H 25M 2H 18M 1H 31M

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Averages also factor non-users. @wearesocialsg • 517
JAN
2016 INTERNET USE
BASED ON REPORTED ACTIVE INTERNET USER DATA, AND USER-CLAIMED MOBILE INTERNET USE

TOTAL NUMBER INTERNET USERS AS A TOTAL NUMBER MOBILE INTERNET USERS AS


OF ACTIVE PERCENTAGE OF THE OF ACTIVE MOBILE A PERCENTAGE OF THE
INTERNET USERS TOTAL POPULATION INTERNET USERS TOTAL POPULATION

# #

47.3M 50% 39.7M 42%

• Sources: InternetWorldStats; mobile internet data based on GlobalWebIndex Q4 2015 survey; data has been rebased to show national penetration. @wearesocialsg • 518
JAN
2016 INTERNET USERS: PERSPECTIVE
ESTIMATES OF THE TOTAL NUMBER OF INTERNET USERS FROM DIFFERENT DATA PROVIDERS

INTERNET USERS: INTERNET USERS: INTERNET USERS:


INTERNETWORLDSTATS DATA ITU DATA CIA DATA

# # #

47.30M 45.39M 40.10M

• Sources: InternetWorldStats, ITU, CIA. @wearesocialsg • 519


JAN
2016 FREQUENCY OF INTERNET USE
HOW OFTEN INTERNET USERS ACCESS THE INTERNET FOR PERSONAL REASONS (ANY DEVICE)

USE THE USE THE INTERNET USE THE INTERNET USE THE INTERNET
INTERNET AT LEAST ONCE AT LEAST ONCE LESS THAN ONCE
EVERY DAY PER WEEK PER MONTH PER MONTH

1 7 31 ?

78% 18% 3% 1%

• Source: Google Consumer Barometer 2015. Figures based on responses to a questionnaire. Totals may exceed 100% due to rounding. @wearesocialsg • 520
JAN
2016 SHARE OF WEB TRAFFIC
BASED ON EACH DEVICE’S SHARE OF THE TOTAL WEB PAGES SERVED TO WEB BROWSERS

SHARE OF WEB SHARE OF WEB SHARE OF WEB SHARE OF WEB


PAGE VIEWS: PAGE VIEWS: PAGE VIEWS: PAGE VIEWS:
LAPTOPS & DESKTOPS MOBILE PHONES TABLETS OTHER DEVICES

71% 24% 4% -
YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR: YEAR-ON-YEAR:

-9% +40% +4% -

• Source: StatCounter, Q1 2015. @wearesocialsg • 521


JAN
2016 SOCIAL MEDIA USE
BASED ON MONTHLY ACTIVE USER NUMBERS REPORTED BY THE COUNTRY’S MOST ACTIVE PLATFORM

TOTAL NUMBER ACTIVE SOCIAL USERS TOTAL NUMBER ACTIVE MOBILE SOCIAL
OF ACTIVE SOCIAL AS A PERCENTAGE OF OF SOCIAL USERS USERS AS A PERCENTAGE
MEDIA USERS THE TOTAL POPULATION ACCESSING VIA MOBILE OF THE TOTAL POPULATION

# #

35.0M 37% 29.0M 31%

• Sources: Facebook Q1 2016; Tencent Q3 2015; VKontakte Q3 2015, LiveInternet.ru Q1 2016. @wearesocialsg • 522
JAN
2016 TOP ACTIVE SOCIAL PLATFORMS
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

FACEBOOK 29%

ZALO 25%
FACEBOOK
MESSENGER
25%

GOOGLE+ 20%

SKYPE 15%

VIBER 11%

LINE 10%

TWITTER 9%

INSTAGRAM 9% SOCIAL NETWORK

MESSENGER / CHAT APP / VOIP


WHATSAPP 6%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 523
JAN
2016 FACEBOOK USER PROFILE
DETAIL OF FACEBOOK USERS BY AGE GROUP AND GENDER, IN MILLIONS

AGE TOTAL FEMALE MALE


FEMALE 8.6 TOTAL 35,000,000 46% 54%
MALE 13 – 19 30% 15% 15%
20 – 29 45% 21% 25%
7.2 30 – 39 17% 8% 9%
40 – 49 5% 2% 3%
50 – 59 2% 1% 1%
60+ 1% 0% 1%

5.1 5.3

3.3
2.7

1.0 0.3 0.4 0.1 0.3


0.8
13 – 19 20 – 29 30 – 39 40 – 49 50 – 59 60+
YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD YEARS OLD

• Source: We Are Social’s analysis of Facebook-reported data, Q1 2016. Note: table values may not sum to 100% due to rounding in reported data. @wearesocialsg • 524
JAN
2016 MOBILE USERS & CONNECTIONS
COMPARING THE NUMBER OF UNIQUE MOBILE USERS TO THE NUMBER OF MOBILE CONNECTIONS

NUMBER OF UNIQUE MOBILE PENETRATION NUMBER OF MOBILE MOBILE CONNECTIONS AVERAGE NUMBER OF
MOBILE USERS (ANY (UNIQUE USERS CONNECTIONS AS A PERCENTAGE OF CONNECTIONS PER
TYPE OF HANDSET) vs. POPULATION) (SUBSCRIPTIONS) TOTAL POPULATION UNIQUE MOBILE USER

# #

59.5M 63% 143.0M 152% 2.40

• Sources: extrapolated from eMarketer data; GSMA Intelligence, Q4 2015. UN, US Census Bureau for population data. @wearesocialsg • 525
JAN
2016 MOBILE CONNECTIONS
BASED ON THE NUMBER OF CELLULAR SUBSCRIPTIONS / CONNECTIONS (NOT UNIQUE USERS)

TOTAL NUMBER MOBILE SUBSCRIPTIONS PERCENTAGE OF PERCENTAGE OF PERCENTAGE OF MOBILE


OF MOBILE AS A PERCENTAGE OF MOBILE CONNECTIONS MOBILE CONNECTIONS CONNECTIONS THAT ARE
SUBSCRIPTIONS THE TOTAL POPULATION THAT ARE PRE-PAID THAT ARE POST-PAID BROADBAND (3G & 4G)

143.0M 152% 89% 11% 26%

• Sources: GSMA Intelligence, Q4 2015; UN, US Census Bureau for population data. @wearesocialsg • 526
JAN
2016 MOBILE ACTIVITIES
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE OF THE PERCENTAGE PERCENTAGE OF THE


POPULATION USING POPULATION WATCHING POPULATION PLAYING OF THE POPULATION POPULATION USING
MOBILE MESSENGERS VIDEOS ON MOBILE GAMES ON MOBILE USING MOBILE BANKING MOBILE MAP SERVICES

34% 29% 23% 19% 28%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 527
JAN
2016 E-COMMERCE BY DEVICE
SURVEY-BASED DATA: FIGURES REPRESENT USERS’ OWN CLAIMED / REPORTED ACTIVITY

PURCHASED A SEARCHED ONLINE VISITED AN MADE AN ONLINE MADE AN ONLINE


PRODUCT OR FOR A PRODUCT ONLINE RETAIL PURCHASE VIA A LAPTOP PURCHASE VIA A
SERVICE ONLINE OR SERVICE TO BUY STORE IN THE OR DESKTOP COMPUTER MOBILE DEVICE IN
IN THE PAST 30 DAYS IN THE PAST 30 DAYS PAST 30 DAYS IN THE PAST 30 DAYS THE PAST 30 DAYS

37% 45% 33% 32% 23%

• Source: GlobalWebIndex, Q4 2015. Based on a survey of internet users aged 16-64. Note: Data has been re-based to show national penetration. @wearesocialsg • 528
CLICK HERE TO READ OUR DETAILED ANALYSIS
OF ALL THESE NUMBERS: BIT.LY/DSM2016ES

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OTHER FREE REPORTS & HOW-TO GUIDES

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SPECIAL THANKS
We’d like to offer our thanks to GlobalWebIndex for providing their valuable
data and support in the development of this report. GlobalWebIndex is the
world’s largest market research study on the digital consumer, spanning 37
countries, 4,500 data points, and conducting fieldwork 4 times a year:

90% GLOBAL 37 MARKETS & 200,000 QUARTERLY DATA TOTAL DEVICE


COVERAGE INTERVIEWS PER YEAR COLLECTION COVERAGE

Find out more: http://www.globalwebindex.net/

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SPECIAL THANKS
We’d also like to offer our thanks to GSMA Intelligence for providing their
valuable data for this report. GSMA Intelligence is the unit within the GSMA
that houses the organisation’s extensive database of mobile operator
statistics, forecasts, and industry reports.

GSMA Intelligence’s data covers every operator group, network and MVNO in
every country – from Afghanistan to Zimbabwe. Updated daily, it is the most
accurate and complete set of industry metrics available, comprising tens of
millions of individual data points.

Leading operators, vendors, regulators, financial institutions and third-party


industry players rely on GSMA Intelligence to support strategic decision-
making and long-term investment planning. The data is used as an
industry reference point and is frequently cited by the media and by the
industry itself. GSMA Intelligence’s team of analysts and experts produce
regular thought-leading research reports across a range of industry topics.

Learn more about GSMA Intelligence at http://www.gsmaintelligence.com

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SPECIAL THANKS
We’d also like to offer our thanks to the following data providers for
publishing much of the valuable data included in this year’s report:

GOOGLE CONSUMER STAT AKAMAI ERICSSON


BAROMETER COUNTER TECHNOLOGIES MOBILITY

Lastly, we’d like to say a big thank you to the TheNounProject.com,


who provided much of the inspiration for the icons used in this report.

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DATA SOURCES USED IN THIS REPORT
POPULATION DATA: United Nations World Population Prospects, 2015 Revision; US Census Bureau (2016 data); United
Nations World Urbanization Prospects, 2014 Revision.

INTERNET USER DATA: InternetWorldStats (November 2015 Update); ITU Individuals Using the Internet, 2015; CIA World
Factbook, January 2015; The Prospect Group; The China Internet Network Information Center; The Telecom Regulatory
Authority of India; Asosiasi Penyelenggara Jasa Internet Indonesia; Nigerian Communications Commission; Akamai’s
State of the Internet report (Q3 2015). Time spent, and mobile internet usage and penetration data extrapolated from
GlobalWebIndex, Q4 2015. Share of web traffic data from StatCounter, January 2016. Frequency of internet use data
from Google Consumer Barometer 2014-2015**.

SOCIAL MEDIA AND MOBILE SOCIAL MEDIA DATA: Latest reported monthly active user data from Facebook, Tencent,
VKontakte, LINE, Kakao, Google, Sina, Twitter, Skype, Yahoo!, Viber, Baidu, and Snapchat as at January 2016. Social
media usage data and time spent on social media extrapolated from GlobalWebIndex, Q4 2015. Facebook age and
gender data extrapolated from Facebook-reported data, January 2016. Thanks to Niki Aghaei for her assistance with
collecting and understanding social media user data for Iran.

MOBILE PHONE USERS, CONNECTIONS AND MOBILE BROADBAND DATA: Latest reported national data from GSMA
Intelligence (Q4 2015); extrapolated data from eMarketer; extrapolated global data from GSMA Intelligence (Jan
2016); Ericsson Mobility Report (Nov 2015); usage data extrapolated from GlobalWebIndex Q4 2015; Akamai’s State of
the Internet report (Q3 2015); Google Consumer Barometer 2014-2015**.

ECOMMERCE DATA: GlobalWebIndex Q4 2015; Google Consumer Barometer 2014-2015**.

DIGITAL DEVICE OWNERSHIP DATA: Google Consumer Barometer 2014-2015**.

NOTES: ‘Annual growth’ figures are calculated using the data we reported in We Are Social’s Digital, Social & Mobile in
2015 report. * GlobalWebIndex surveys more than 700,000 internet users aged 16 to 64 ever quarter across 34 countries
around the world, representing 90% of the global internet population. ** Google’s Consumer Barometer polls a
nationally representative total population (online & offline) aged 16+ in each country surveyed except in Argentina,
Brazil, China, India, South Korea, Malaysia, Mexico, Philippines, Vietnam, US where the sample base is aged 18+, and
Japan, where the sample base is aged 20+. For more details, see consumerbarometer.com.

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IMPORTANT NOTES
We Are Social publishes its compendium of digital, social, and mobile media statistics on an annual
basis, but on occasion we may need to alter or update the information and data contained therein.
To ensure you have the most up-to-date version of this report, please visit http://bit.ly/DSM2016DI.

This report contains data, tables, figures, maps, flags, analyses and technical notes that relate to
various geographical territories around the world. However, reference to these territories and any
associated elements (including flags) does not imply the expression of any opinion whatsoever on the
part of We Are Social or any of its employees, nor on the part of any of the featured data partners,
nor any of those organisations’ employees, concerning the legal status of any country, territory, city
or area or of its authorities, or concerning the delimitation of its frontiers or boundaries.

This report has been compiled for informational purposes only, and relies on data from a wide variety
of sources, including public and private companies, market research firms, government agencies,
NGOs, and private individuals. We strive to ensure that all data and charts contained in the report
are as accurate and up-to-date as possible, but neither We Are Social, nor any of its employees, nor
any of its contractors, subcontractors or their employees, makes any warranty, express or implied, or
assumes any legal liability or responsibility for the accuracy, completeness, or any third party's use
or the results of such use of any information, or represents that its use would not infringe privately
owned rights.

We Are Social will not be liable in respect of any business losses, including without limitation loss of or
damage to profits, income, revenue, use, production, anticipated savings, business, contracts,
commercial opportunities or goodwill as a result of any actions taken based on any of the content
contained within this report.

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