Professional Documents
Culture Documents
FORMULATION
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Amazon
Mission Statement
Define the purpose of Increase efficiency and Imbue the employees with a
sense of belonging and identity
the organization productivity
1. Cost Leadership
2. Differentiation
3. Cost Focus
4. Differentiation Focus
Economies Size
of Scale Advantages
Raw Technology
Materials
Advantages Disadvantages
Better profitability Financial Cuts
Capital Availability
• aimed at the broad mass market and involves the
creation of a product or service that is perceived
throughout its industry as unique compared to other
competitors
Differentiation • a business will usually accomplish this by analyzing
its strengths and weaknesses, the needs of its
customers and the overall value it can provide
• viable strategy for earning above-average returns in a
specific business because the resulting brand loyalty
lowers customers’ sensitivity to price
There are different ways that a business can differentiate themselves to
their competitiors. Following are a few of the differentiation strategies:
Customer
Innovation
Relations
Target
Branding Specific
Consumers
Advantages Disadvantages
Reduced price competition Customer Perception
Step 1: For each generic strategy, carry out a SWOT Analysis of your strengths and
weaknesses, and the opportunities and threats you would face, if you adopted that
strategy.
Step 2: Use Five Forces Analysis to understand the nature of the industry you are in.
Step 3: Compare the SWOT Analyses of the viable strategic options with the results of
your Five Forces analysis.
• a business framework used for tracking and
managing an organization’s strategy
• a performance metric used to identify, improve, and
control a business's various functions and resulting
outcomes
Balance • it balances financial measures with performance
measures and objectives related to all other parts of
Scorecard the organization
• the BSC framework is based on the balance between
leading and lagging indicators, which can
respectively be thought of as the drivers and
outcomes of your company goals
FOUR PERSPECTIVES OF BALANCE SCORECARD
重点工作情况
views an organization’s views the quality and
financial performance efficiency of an organization’s
and the use of financial performance related to the
resources product, services, or other key
Internal business processes
Financial
(Process)
In文字
Perspective
Perspective
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Pros Cons
Expensive and Time
Provides a clear picture
Consuming
Indicates company
Requires data mining
performance