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(1980) Zohar SAFETY CLIMATE - INDUSTRIAL ORGANIZATIONS
(1980) Zohar SAFETY CLIMATE - INDUSTRIAL ORGANIZATIONS
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Dov Zohar
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The purpose of this article is to describe In their review article, James and Jones
a particular type of organizational climate (1974) distinguished between measures of
and to examine its implications. This climate organizational climate that are based on (a)
is a climate for safety in industrial organiza- structural properties of organizations such
tions. Writers of organizational climate dis- as size, structure, systems complexity, lead-
tinguish between holistic climate measures, ership style, and goal directions (e.g., Fore-
such as House and Rizzo's (1972) scale, and hand & Gilmer, 1964; Porter & Lawler, 1965)
specific climate measures. Examples for such and (b) perceptions held by employees about
specific climates are Litwin and Stringer's aspects of their organizational environment,
(1968) motivation climate, Schneider and summarized over individual employees (e.g.,
Bartlett's (1970) individual differences cli- Schneider, 1973; Sells, 1968; Tagiuri, 1968).
mate, or Taylor's (1972) creativity climate. In the present article we adopted this second
Obviously, then, any given organization interpretation of organizational climate.
creates a number of different climates, and Namely, climate was viewed as a summary
the term organizational climate has to be of molar perceptions that employees share
supplemented by an appropriate adjective about their work environments. Following
indicating which type of climate it is. To
follow Schneider's (1975) proposal, the term Schneider (1975), it is assumed that these
organizational climate should describe an perceptions have a psychological utility in
area of research rather than a specific or- serving as a frame of reference for guiding
ganizational measure. It is in this spirit that appropriate and adaptive task behaviors.
the concept of safety climate was developed. Based on a variety of cues present in their
work environment, employees develop co-
This study was supported by a grant from the Com- herent sets of perceptions and expectations
mittee for Preventive Action, Ministry of Labor, Israel. regarding behavior-outcome contingencies
The author wishes to thank Ezey Dar-El for his con- and behave accordingly (Dieterly & Schnei-
tinued encouragement through all phases of this work. der, 1974; Fleishman, 1953; Litwin &
Requests for reprints should be sent to Dov Zohar,
Faculty of Industrial and Management Engineering, Stringer, 1968). These coherent sets of or-
Technion, Haifa, Israel. ganizational perceptions, when shared and
Copyright 1980 by the American Psychological Association, Inc. 0021-9010/80/6501-00%$00.75
96
SAFETY CLIMATE 97
summarized for individual employees, are & Stahl, 1964; Planek et al., 1967). A third
defined here as organizational climates. characteristic was the existence of open
communication links and frequent contacts
between workers and management (Accident
Determining Safety Climate Dimensions
Prevention Advisory Unit in U.K., 1976;
To determine the various dimensions of Cohen et al., 1975). Another expression of
safety climate, a review of safety literature this free flow of information was found to
was undertaken. The purpose of this review be the carrying out of frequent safety in-
was to define organizational characteristics spections by appropriate personnel (Davis
that differentiate between high versus low & Stahl, 1964; Planek et al., 1967). General
accident-rate companies. It was assumed environmental control and good housekeep-
that such organizational features characterize ing was the fourth characteristic appearing
individual plants and the global perception consistently. Orderly plant operations, con-
of these by production workers, hence, form trolled environmental conditions, and high
the safety climate of that factory. usage of safety devices comprised this or-
One of the most consistent findings in the ganizational characteristic in low-accident
reviewed literature was that in factories hav- companies (Shafai-Sahrai, 1971; Smith,
ing successful safety programs, there was a Cohen, Cohen, & Cleveland, 1975).
strong management commitment to safety. A fifth characteristic was a stable work
This commitment was exhibited in a variety force with less turnover and older workers
of ways. Cohen, Smith, and Cohen (1975), (Cleveland et al., 1978; Cohen et al., 1975;
Mobley (Note 1), and Shafai-Sahrai (1971) Davis & Stahl, 1964). Although not specifi-
have all found that in low-accident com- cally studied, this factor probably reflected
panies, top management was personally in- better industrial relations and elaborate
volved in safety activities on a routine basis, personnel development practices in these
whereas such commitment was conspicu- factories. Finally, successful companies
ously absent in high-accident companies. had distinctive ways of promoting safety.
Cleveland, Cohen, Smith, and Cohen (1978) These included guidance and counseling,
and Shafai-Sahrai (1971) have reported that rather than enforcement and admonition. In
in low-accident companies safety matters addition, it included individual praise or
were given high priority in company meet- recognition for safe performance and enlist-
ings and production scheduling, based on ing workers' families in safety promotions
the conviction that safety is an integral part (Cleveland et al., 1978; Davis & Stahl, 1964;
of production systems and accidents are ac- National Safety Council, 1969).
tually symptoms of design faults in that When all these organizational charac-
system. teristics are integrated, it is possible to form
Another expression of management com- a coherent organizational pattern of a highly
mitment found to discriminate between safe company: Management is actively in-
companies was the rank and status of safety volved in safety management and creates a
officers; in the better companies they had general administrative control climate (Gri-
a higher status. This finding was reported maldi, 1970) in which work is to be performed.
by the Accident Prevention Advisory Unit This climate results in increased perform-
in the United Kingdom (1976), Cohen et al. ance reliability of workers, good housekeep-
(1975), Davis and Stahl (1964), and Planek, ing, and high design and maintenance stan-
Driessen, and Vilardo (1967). A second highly dards for work environments. There are
consistent organizational characteristic dis- well-developed personnel-selection training
criminating between companies was empha- and development programs in which safe
sis put on safety training. In better com- conduct is an integral part. Communication
panies it was designed as an integral part links between workers and management are
of new workers' training (Cohen et al., 1975; kept open, enabling a flow of information
National Safety Council, 1969; Mobley, regarding production as well as safety mat-
Note 1) or as a follow-up and periodic re- ters. Finally, general management philosophy
training for workers and supervisors (Davis is not strictly production oriented but also
98 DOV ZOHAR
Table 1
Principal-Components Factor Analysis of the Safety Climate Questionnaire
No. of
%of questionnaire
Factor Eigenvalue variance items
Table 3
Ranking of Factories Within Each Production Category
Metal Chemical Food
Note. When different factories share the same rank, the climate score is the one given to the modal factory
in that rank. Factories are represented by lowercase letters.
Due to their geographical dispersion, it was pair of ranks. When fewer factories were
impossible to get the inspectors to visit these ranked, there was a stronger effect of low-
factories, and they had to be omitted. Re- ering the resulting correlation coefficient.
sults of this procedure are given in Table 3. This relatively high agreement between
The agreement between judges' ranking judges' ranking and safety-climate scores
and respective safety climate scores of fac- therefore supported the second hypothesis
tories was tested using Spearman rank cor- and the validity of the safety climate ques-
relation coefficients in each production tionnaire. Agreement among judges was
category. These were rs = .90 (metal), rs also high, as can be seen in Table 3. In
= .80 (chemical), and rs = .50 (food). These the metal category there was complete
correlations are based on small ns ranging agreement between judges, whereas in the
between three and five, hence they should chemical and food categories, disagreements
be interpreted cautiously. Inspection of resulted from interchanges between single
Table 3 indicates that all disagreements pairs of factories, resulting in high overall
between judges' ranking and safety-climate agreement.
ranks resulted from an interchange in a single Finally, a stepwise discriminant analysis
was used to find the smallest number of cli-
Table 4 mate dimensions that are sufficient to dis-
Stepwise Discriminant Analysis of the criminate between different factories based
Safety Climate Questionnaire on their safety climate levels. Results of
this analysis are given in Table 4. Based on
Fto Wilks' lambda criterion (Nie et al., 1975),
enter or Wilks'
climate dimensions accounted for most of
Climate dimension remove lambda
the separation between factories. These di-
Perceived importance of mensions, listed in decreasing discriminant
safety training 141.12 .12 power, are (a) perceived importance of safety
Perceived effects of required training programs, (b) perceived effects of
work pace on safety 81.44 .02
Perceived status of safety required work pace on safety, (c) perceived
committee 58.92 .006 status of safety committee, and (d) perceived
Perceived status of safety status of safety officer.
officer 48.81 .002 The data in Table 4 can be interpreted
Perceived effects of safe as indicating that two climate dimensions
conduct on promotion 16.85 .0009
Perceived level of risk at are most influential in determining safety
work place 7.96 .0006 climate levels. The first dimension is the
Perceived management perceived relevance of safety to job behavior.
attitudes toward safety 6.74 .0005 This relevance is reflected by regarding
Perceived effect of safe
conduct on social status 1.88 .0004 safety training as an important prerequisite
for successful performance and by viewing
SAFETY CLIMATE 101
higher work pace as potentially hazardous. mental control, maintenance and house-
The second climate dimension is the per- keeping, worker selection and training,
ceived management attitude toward safety, information flow, and so forth. Indeed, ac-
which can be readily exhibited in workers' cident analyses in most companies reveal
eyes by the organizational status of both these relationships and the literature re-
the safety officer and safety committee. The viewed points in this direction.
status of the safety committee can be as- The concept of safety climate implies that
sessed by the level of those managers who production workers indeed have a unified
actively participate in it and by the actual set of cognitions regarding the safety aspects
implementation of its decisions, whereas the of their organization. As proposed by
status of the safety officer can be assessed Schneider (1975), such perceptions and be-
by executive authority relegated to him (e.g., havior-outcome expectations can guide and
authority to remove workers from produc- direct job behaviors accordingly. Further-
tion hall or to stop production processes more, these cognitions are largely related
when safety regulations are not followed). to perceptions of management attitudes
To summarize, then, the data in this study about safety and its relevance to general
supported both hypotheses, namely: (a) production processes. It can therefore be
Safety climate can be regarded as a char- concluded that a genuine change in manage-
acteristic of industrial organizations, and ment attitudes and increased commitment
(b) safety climate is related to the general are prerequisites for any successful attempt
safety level in these organizations. at improving the safety level in industrial
organizations. Attempting to improve safety
Discussion levels, as we often see, with new safety reg-
ulations, poster campaigns, and depart-
Organizational safety climate, as defined mental safety contests without first securing
in this article, has both theoretical and ap- sincere management commitment might be
plied significance. The main implication is missing the forest for the trees. This is the
that management commitment to safety, basic applied implication of the concept of
with its multitude of expressions, is a major safety climate in industrial organizations.
factor affecting the success of safety pro- Finally, the apparent difficulties the safety
grams in industry. Such expressions might inspectors had in comparing factories from
be the establishment of job-training pro- different production categories points toward
grams, relegation of executive authority to the potential use of safety-climate scores
safety officials, participation of high-level as a common denominator for comparing
managers in safety committees, and taking different factories. A major source of dif-
safety into consideration in job design, in- ficulty has been the different technologies
cluding required work pace. Often, manage- and risk levels involved in the various fac-
ment views safety as a technical and inde- tories. Using a measure such as the one pro-
pendent aspect of the production process, posed here, which is independent of these
detached from other management operations. factors, can therefore enable such com-
Yet, not willing to ignore its responsibility parisons when studying industrial safety
in this regard (and complying with govern- programs.
ment regulations), management assigns all
responsibility to specified safety personnel Reference Note
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power. The view proposed by this author motivation and behavioral hypothesis (Contract
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102 DOV ZOHAR
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