You are on page 1of 9

TERMS AND CONDITIONS GOVERNING available or accessible to the public, (v) rent, lease,

THE CONTRACTING OF THE “ERGO-IBV” sublease or assign all or any part of the Software,
SERVICE OFFERED BY THE INSTITUTO including the transfer of the Software by electronic
DE BIOMECANICA DE VALENCIA (“IBV”). means, (vi) transfer this Agreement, this Software,
the Licence, or the devices on which the Software is
THESE TERMS AND CONDITIONS installed without having previously removed the
GOVERNING THE CONTRACTING OF THE Software from such devices.
ERGO/IBV PRODUCT (hereinafter, the Any reference to the Software in these
“ERGO/IBV Product”) REGULATE THE RIGHT contractual terms and conditions includes the
OF IBV CUSTOMERS TO USE THE “ERGO/IBV documentation.
SOFTWARE” (hereinafter, “ERGO/IBV The Software must be installed on computer
Software”, or the “Software”), AND ACCESS TO equipment that is the property of the Customer or to
SUPPLEMENTARY SERVICES (hereinafter, which the Customer holds the exclusive right of use.
“ERGO/IBV Services”). It may be installed on as many such devices as
CERTAIN TERMS EMPLOYED IN CAPITAL desired, without prejudice to the fact that it may
LETTERS IN THIS CONTRACT ARE DEFINED only be run simultaneously on the same number of
IN ANNEX A. devices as the number of licences purchased. The
ANNEX B SETS FORTH GENERAL CRITERIA Customer acknowledges and accepts that in order to
FOR SERVICE CONFORMITY, install and use the ERGO/IBV Software, the
FUNCTIONALITY AND ACCESSIBILITY, AS computer equipment from which it is operated must
WELL AS THE CUSTOMER'S OBLIGATIONS always be connected to the Internet. The Customer
IN THIS REGARD. BY SIGNING THIS will be able to acquire as many Licences as he or
AGREEMENT, THE CUSTOMER she wishes by paying the current Fee.
ACKNOWLEDGES THAT HE/SHE IS AWARE By using the Software, the Customer
OF AND ACCEPTS THESE CRITERIA. authorises the IBV to obtain the serial number of its
application, the version of the licensed Software,
the name of the Customer and its corporate and
1. Description of the ERGO/IBV Product. bank details, the IP address from which the
The ERGO/IBV Product consists of an Software is installed and will be used, the start and
authorisation or licence to use the ERGO/IBV end time of each user session and, for statistical
Software and the ERGO/IBV Services. purposes, the characteristics of how the Customer
uses and browses the www.ergoibv.com website.
2. License to use the ERGO/IBV Software. This does not entitle the Customer to any manner of
Use of the ERGO/IBV product by the Customer compensation.
requires an ERGO/IBV Software License. The
ERGO/IBV Software is not sold but distributed 3. Access to ERGO/IBV Services.
under licence only. The ERGO/IBV Software is the Possession of an ERGO/IBV Software Licence
property of IBV. gives you the right to access and enjoy the following
The IBV hereby grants to the Customer a ERGO/IBV Services:
Licence to use the ERGO/IBV Software (hereinafter a) ErgoBD - a database to support ergonomic
referred to as “the Licence”) and reserves all rights work design. It offers relevant information
to the ERGO/IBV Software.
to analyse and solve the ergonomic
The Licence is temporary, conditional,
problems of a given workstation and
territorial, limited, non-exclusive, revocable and
fee-based. Purchase and payment of the Licence by provides recommendations for the
the customer implies acceptance of the terms and ergonomic design and selection of the
conditions of this contract. different elements thereof.
The Licence entitles the Customer to use the b) “Expert advice” is aimed at solving any
ERGO/IBV Software and its updates during the methodological questions the Customer
term of the Licence. may have regarding the use of the
Use of the ERGO/IBV Software must be Ergo/IBV modules. This does not however
carried out within the technical limitations of the include methodological advice on the
ERGO/IBV Software. In particular, you may not (i) ergonomic assessment of a specific
circumvent such limitations, (ii) reverse engineer, task/job (expert assessment of the
decompile or disassemble the ERGO/IBV Software, task/job). Expert advice is intended to
and patching and derivative works are expressly
resolve general questions concerning the
prohibited (iii) make copies of the ERGO/IBV
Software, other than to the extent permitted by methodologies included in the Ergo/IBV
applicable law, (iv) make the Software publicly application. The resolution of questions
1
applied to the evaluation of specific The amount of each Fee will be such amount
workstations is excluded, as our as is indicated as being in force for each Licence at
technicians do not have all the necessary any given time on the website www.tienda.ibv.org.
and specific information for each IBV may change the amount of any Fee at any time.
individual case. The response time to these The amount of the Fee shall be increased by the
queries will be a maximum of 48 hours and legally applicable taxes.
Payment of the Fee shall entitle the Customer
they will be coordinated through the
to obtain the Licence and the right to access the
Customer Service Department and the rest ERGO/IBV services for a maximum period of one
of the Ergo/IBV benefits. (1) year.
c) Our Technical Support Service which is on Once payment of the Fee has been verified,
hand to solve any operating or installation IBV will issue the corresponding invoice.
problems you may have with the Any purchase order issued by the Customer in
ERGO/IBV Software, through the connection with the purchase of the ERGO/IBV
Customer Service Department. product shall not bind the IBV and shall serve solely
d) Free access to annual webinars on how to for the Customer’s internal administrative purposes
use Ergo/IBV and application updates, as and to facilitate payment. Under no circumstances
well as other matters of interest. shall the terms and conditions of any such purchase
e) Access to exclusive +ERGO content: this order modify or form part of these Terms and
is a library or hub containing material Conditions or be considered binding on the IBV,
related to occupational risk prevention that even if the IBV were to sign a copy of such purchase
the IBV considers to be of interest order acknowledging receipt thereof.
(documentation, articles of interest, cases
solved using Ergo/IBV, unlimited access 5. Ownership. Ownership of the ERGO/IBV
to a non-tutored online course on how to Software, the ERGO/IBV Services and their
contents, as well as any related documentation,
use the software during the term of the
copies, modifications thereof, or documentation
licence, etc.). derived therefrom (in whole or in part) and all
f) Promotional discounts for training courses related copyrights, patents, commercial secrets and
on risk prevention and occupational health other proprietary rights, are and shall remain the
that the IBV provides for this purpose, as exclusive property of the IBV.
well as for the purchase of IBV reserves all rights not expressly granted to the
products/services from third-party Customer in these Terms and Conditions. There are
companies involved in occupational health no implied rights.
and ergonomics with which the IBV has The Customer may not use, disclose or provide any
reached an agreement. Software or related documentation (or any
modifications or derivatives thereof), nor any
IBV is free to extend or curtail the ERGO/IBV information or Service content that is confidential ,
Services at any time. and/or not in the public domain relating to IBV's
Access to the ERGO/IBV Services will be products, services or business, to any other party,
made through channels provided by the IBV, other than as permitted under these Terms and
including the customer service area of the website Conditions.
www.ergoibv.com by entering the user IDs and
instructions provided together when the 6. Use of the Internet. The Customer
Licence was granted. These must be used by the acknowledges and accepts that, for verification
Customer in the country for which he or she has purposes, the use of the Software and access to the
obtained the Licence and may not be assigned to ERGO/IBV services , Services requires that the
third parties under any form in law, nor leased, nor Customer has the necessary hardware and software
transmitted or transferred, not even on a trial basis. to operate the ERGO/IBV Product, as set out in
Possession of a valid Licence is a prerequisite Annex B.
for gaining access to the ERGO/IBV Services. The Customer shall be solely responsible, at its
own expense, for establishing, maintaining and
4. Fees, invoicing and payment. The operating its connection to the ERGO/IBV System
payment of the corresponding Fee is an essential over the Internet (the speed and strength of which
and indispensable condition for the validity of the may have a significant impact on the provision of
License, and therefore, for the use of the Software the ERGO/IBV Service in terms of its response
and access to the Services. capability), including but not limited to all computer

2
hardware and software, properly configured web The renewal of the use of the Licence is
browsers, modems and access lines. automatic once the period of validity of the License
The Customer exonerates the IBV from any has elapsed for successive periods.
liability and damages caused by delay in, failure to The software will alert the customer in advance
provide, or incorrect or non-compliant provision of to the fact that the contract period is coming to an
the ERGO/IBV Product, arising from the use of the end and will provide a channel through which to
Internet, including those caused by the use of communicate the cancellation of each new renewal.
servers external to the IBV used to provide the The customer must communicate this cancellation
ERGO/IBV Service and, by way of example, at least 5 days before the end of each period of
telephony or networks. Access to the ERGO/IBV validity through the channel thus provided.
Services implies acceptance of the use of external
servers. 9. Warranty/Disclaimer of Warranty. The
Furthermore, the Customer acknowledges and Customer acknowledges and accepts that the use of
accepts that the Internet and the communications the ERGO/IBV Software and the ERGO/IBV
that take place over it may not be secure and that its Service is provided solely on an “as is” basis as
use increases the possibility of unauthorised access described in Annex B, and therefore without any
to computer systems, networks, equipment and all guarantee of marketability or of any specific result
Data held therein. Data, whether or not of a personal or application.
nature, transmitted over the Internet or stored on any As the Software and Services are a product that
equipment, whether or not they are needed to use applies knowledge in the specific field of
the ERGO/IBV Product, may not remain occupational risk prevention, it is recommended
confidential, and the IBV is therefore not that it be handled by a User assigned by the
responsible for and does not guarantee the privacy, Customer, under whose criteria and responsibility
security, authenticity thereof nor the protection the evaluation of ergonomic risks to the health of
against damage, theft, sequestration, or destruction workers during the normal course performance of
of any such Data or equipment. The Customer their work should be carried out. Therefore, and
assumes the risks inherent to the use of the Internet assuming, at the same time, that the reports
at its own expense. generated by the use of the ERGO/IBV Service, and
For all other matters relating to Data, the their interpretation in each specific case, may vary
parties shall refer to the separate agreement that they due to the use that the Customer or the User makes
have entered into vis-à-vis the processing of of this tool, or to the information and Data supplied
personal data. to it, and other imponderable factors, including, by
way of illustration, those external to the Software or
7. Language. All ERGO/IBV Software those inherent to the Workers whose jobs are being
functionalities are provided in the language selected assessed, the Customer shall exonerate the IBV
during its installation. from any liability arising from the use of the
ERGO/IBV Software and the ERGO/IBV Service
8. Term and Termination. Renewal. Unless and shall also undertake to hold the IBV harmless
otherwise stated in the Offer, the term of each against any claim, including claims for damages,
Licence shall be one (1) year from the date of which may be brought, made or repeated by the
deliver of the License. User, by the Worker, or by any Third Party in which
Those Services that include a consultation system the ERGO/IBV Product is used.
must necessarily be consumed within the term of the IBV warrants that the Software will perform
License. substantially as described in said Annex B, provided
Once that period were to expire, the Licence that the instructions for use are followed and the
shall come to an end and the Customer shall be minimum equipment requirements described in
denied access to the Ergo/IBV Service and to the Annex B are met.
use of the Software. The IBV warrants that the ERGO/IBV
The IBV reserves the right to terminate the Software is its intellectual and industrial property or
duration of the Licence prematurely and free to use, and that, to the best of its knowledge, it
immediately for whatsoever reason, reimbursing does not infringe the intellectual or industrial
the Customer with the proportional part of the property rights of any third party. Were a third party
Fee in respect of the period thereof not to allege an infringement of its intellectual or
consumed, in which case the aforementioned industrial property rights, the most that the IBV
reimbursement shall constitute the only shall have to pay the Customer in respect of all
compensation and indemnity to which the damages, shall be the amount of the Fee in force.
Customer shall be entitled. UNLESS EXPRESSLY STATED
OTHERWISE, THE IBV ACCEPTS NO
LIABILITY FOR (AND THE CUSTOMER
3
WAIVES AND RELEASES IT FROM) ALL causes beyond its control, including, without
WARRANTIES, BOTH EXPRESS AND limitation, acts beyond its control, acts of the
IMPLIED, CONTRACTUAL AND Customer, acts of third parties not under the control
STATUTORY, WRITTEN OR ORAL, of the IBV even when bound by contractual
RELATING TO THE USE OF THE ERGO/IBV relationship thereto, acts of any governmental body,
SOFTWARE INCLUDING WHATSOEVER war, insurrection, rebellion, sedition, civil or
WARRANTY OF QUALITY OR military conflict, armed or otherwise, sabotage,
PERFORMANCE OTHER THAN AS SET embargo, fire, flood, weather or climatic
FORTH IN ANNEX B. IN PARTICULAR, THE phenomena, epidemic, strike or other labour
IBV SHALL NOT BE LIABLE FOR THE disturbance, interruption or delay in transportation,
UNSUITABILITY OF THE SERVICE FOR ANY unavailability or interruption or delay in
SPECIFIC PURPOSE, WHETHER telecommunications or third-party services, attacks
COMMERCIAL OR OTHERWISE, OR by viruses or hackers, errors in third-party software
EXPECTATION OF PROFIT. IBV DOES NOT (including, without limitation, e-commerce
WARRANT THAT THE OPERATION OR ANY software, payment, chat, statistics or free script
OTHER USE OF THE SOFTWARE OR systems), as well as the inability to obtain raw
SERVICES WILL BE CONTINUOUS. materials, supplies or energy or the equipment
In any event, and where it might be understood required to use the ERGO/IBV Product.
that the above disclaimer of liability does not apply, (b) Legislation. These Terms and Conditions shall
THE MAXIMUM LIABILITY OF THE IBV FOR be governed by and construed in accordance with
ANY CAUSE WHATSOEVER ARISING OUT the laws of Spain, excluding its rules of renvoi. All
OF OR RELATED TO THE PROVISION OF OR disputes arising out of or relating to these Terms and
FAILURE TO PROVIDE THE SERVICE Conditions, and in particular, to the use of the
(WHETHER BASED ON THESE TERMS AND ERGO/IBV product, including those arising out of
CONDITIONS, THIS CONTRACT, the License, shall be resolved exclusively in the
PERFORMANCE OF THE CONTRACT, LEGAL courts and tribunals of the City of Valencia (Spain),
OR CONTRACTUAL WARRANTY, with the Customer expressly waiving its own
CONTRACTUAL OR EXTRA CONTRACTUAL jurisdiction.
LIABILITY), SHALL NEVER EXCEED THE (c) Notices. Any notice or communication required
AMOUNT PAID BY THE CUSTOMER TO THE or permitted under these Terms and Conditions, and
IBV FOR THE FEE IN FORCE. the performance of the contract for the provision of
UNDER NO CIRCUMSTANCES SHALL THE the Services, shall be made in writing and sent to the
IBV OR ANY OF ITS DIRECTORS, email address exchanged between the parties during
EMPLOYEES OR AGENTS BE LIABLE FOR the process of purchasing the ERGO/IBV Product.
CONSEQUENTIAL DAMAGES OTHER THAN (d) Assignment, Waiver and Modification. The
THOSE SET FORTH IN THE PRECEDING Customer may not assign, transfer, sell, lease,
PARAGRAPH, NOR FOR LOSS OF EARNINGS, sublet, share, delegate, license or sub-license any of
SPECIAL OR PUNITIVE DAMAGES the Customer's rights or obligations under these
(INCLUDING, WITHOUT LIMITATION AND Terms and Conditions, whether directly or by
BY WAY OF EXAMPLE, DAMAGES FOR LOST means of, individually or by way of transfer of all
PROFITS, CESSATION OF BUSINESS OR or practically all of the Customer's assets, securities
PROFESSIONAL ACTIVITY, BUSINESS or interests (whether by merger, acquisition or in
INTERRUPTION, LOSS OF USE OF DATA FOR any other way), without the prior written consent of
ANY CAUSE AND ANY LOSS CAUSED BY the IBV. A lack of written confirmation shall in no
THE INTERRUPTION, TERMINATION OR case be construed as acquiescence or tacit consent.
MALFUNCTION OF THE INTERNET OR OF Any attempted transfer, sale, lease, sublease,
ANY THIRD-PARTY OR PROPRIETARY delegation, assignment, license or sub-license shall
TELECOMMUNICATIONS SERVICE, OR THE be null and void and a breach of these Terms and
FAILURE OF PROPRIETARY AND/OR THIRD- Conditions. The aforementioned cases shall be
PARTY SECURITY SYSTEMS). understood to include any change or modification
THE LIMITATIONS AND EXCLUSIONS SET of the Customer’s shareholding and/or governing
FORTH IN THIS CLAUSE SHALL APPLY bodies.
EVEN IN THE CASE OF CLAIMS INVOLVING (e) Any waiver, consent, modification, amendment
DEATH OR PERSONAL INJURY IN THE USE or change with respect to the terms of these Terms
OF THE ERGO/IBV PRODUCT. and Conditions shall only be binding when made in
writing and signed by the IBV and the Customer.
10.General. (f) Export. The Customer hereby warrants that
(A) Force majeure. The IBV shall not be in default the application to its business activity of the use
of its obligations whenever such default is due to of the ERGO/IBV PRODUCT shall be limited to
4
the country or countries to which the Fee
allowing the use of the Product is associated, and
that the use thereof, directly or indirectly, in
countries other than the country for which it was
purchased is strictly prohibited. The Customer
acknowledges and accepts that a breach of this
prohibition could cause substantial economic
and reputational damage to the IBV, in which
case the Customer shall be obliged to indemnify
it accordingly. The Customer shall indemnify the
IBV and hold it harmless from and against any
damage, loss, liability or expense (including
attorneys' fees) that the IBV may incur as a
result of a breach of this clause by the Customer.

5
ANNEX A: DEFINITIONS. Unless expressly stated otherwise, the following terms used
in the offer, general conditions, particular conditions or annexes shall have the following
meaning.

“Customer” means the natural or legal person who, upon acceptance of the terms and
conditions of the Contract for the ERGO/IBV product and payment of the corresponding Fee,
acquires the temporary right to use said product in accordance with the aforementioned terms
and conditions, in order to apply said product to his or her or its commercial, business, trade
or profession, either through the provision to Third Parties of ergonomic risk assessment
services in jobs, or for the internal assessment of jobs within their own company or activity.
“Data” is defined as the set of information about a natural person, identified or identifiable,
and about a legal person, which must be entered by the User into the ERGO/IBV Software in
order to run said Software. Such data will refer to the Customer, the User and the Worker.
“ERGO/ IBV Report” refers to the results provided by the processing of the Data that are
entered by the User during the assessment of a given Worker’s job, according to the
chosen ergonomic risk assessment method.
“License” means the temporary, conditional, limited, territorial, non-exclusive, revocable
and fee-based authorisation granted by the IBV to its Customer, in accordance with the terms
and conditions of the contract, for the use of the ERGO/IBV Software, and which entitles the
Customer to install the ERGO/IBV Software ton a device that is the property of the Customer
or to which the Customer holds a right of use. In any case, it allows him or her to use the
device on which the ERGO/IBV Software is installed on an exclusive basis. Consequently,
the Software may not be installed on shared devices, nor may the Customer transfer the use
of the device on which the ERGO/IBV Software is installed to a third party. In accordance
with the terms and conditions of the ERGO/IBV product, the Licence allows the Customer to
use the ERGO/IBV Software and to access the ERGO/IBV Services.
As far as the Licence is concerned, it shall be understood that it is:
- Temporary: limited to a period of one year, subject to annual renewal provided that
the terms and conditions of the contract so allow.
- Conditional: subject to the condition of payment of the corresponding Fee.
- Limited: implies that by means of the Licence only the right to use the ERGO/IBV
Software is acquired, and such use is in accordance with the definition of Customer.
- Territorial: means that the Customer may use the ERGO/IBV Product only in the
country for which the Licence was purchased.
- Non-exclusive: IBV may grant Licences to third parties, in equal, inferior or superior
conditions to those granted herein, without limitation, or do so itself.
- Remunerated: in accordance with the Fee or annual price in force at the time of its
acquisition by the Customer.
- Revocable: This implies that the IBV is free to terminate the License, or temporarily
suspend the term thereof, in accordance with the terms and conditions, at any time.
“Offer” refers to the proposal for the contracting of the ERGO/IBV Product sent by email to
the Customer by the IBV, under the contractual terms and conditions attached thereto.

6
“ERGO/IBV Product” refers to the IBV product made available to Customers and
comprising, inseparably, the ERGO/IBV Software Licence and access to the ERGO/IBV
Services.
“ERGO/IBV Services” refers to the additional services that IBV may make available to
CUSTOMERS at any given time, the use and enjoyment of which requires a valid ERGO/IBV
Software Licence.
“ERGO/IBV Software” is a computer program developed by the IBV to assess occupational
risks through the application of occupational risk assessment methodologies of the common
acquis of the occupational risk prevention sector, and which provides recommendations for
the design of workstations that IBV makes available to Customers together with the
ERGO/IBV Services, while the Licence remains in force, and which includes the latest
version developed by IBV, and its updates and new versions, also integrating a number of
functionalities that were previously marketed as optional modules, such as MMC
multitasking, MMC variable, MMC sequential and MAPO. This is not a program developed
specifically for the Customer.
“Fee” means the price that a Customer must pay to obtain the right to use the ERGO/IBV
product in accordance with the offers in force at any given time.
“Third Party” means any natural or legal person who engages the services of the Customer
for the provision of ergonomic risk assessment services in jobs wherein the latter makes use
of the ERGO/IBV Service.
“Worker” refers to the natural person, related to the Customer or to the Third Party by means
of an employment relationship, whether of a general or special nature, or a contractual
relationship, who performs, whether on a regular basis or not, a specific job that is to be
assessed by the Customer.
“User” means a natural person, an occupational risk prevention technician from the
Customer’s Prevention Service, who collects and enters Data and information required to
allow the ERGO/IBV Software to work, arranges for the Worker to be recorded in the
performance of his or her job, and interprets the results offered by the use of the ERGO/IBV
Software in accordance with the Customer’s purpose.

7
ANNEX B. CRITERIA FOR SERVICE CONFORMITY, FUNCTIONALITY AND
ACCESSIBILITY
Description of ERGO/ IBV
ERGO/IBV is a computer application for the assessment of occupational ergonomic and
psychosocial risks that has been developed by the Instituto de Biomecánica de Valencia
(IBV). The ERGO/IBV structure includes the following evaluation modules:

- ErgoCheck.
- Post-Covid assessment
- Manual Handling of Loads - Simple and Multiple.
- Manual Handling of Loads - Variable.
- Manual Handling of Loads - Sequential.
- Manual Handling of Loads - Injured individuals.
- Manual Manipulation of Patients [MAPO].
- Repetitive Tasks.
- OCRA Multitasking.
- [OWAS] Postures.
- [REBA] Postures.
- UNE EN 1005-3 [FORCES].
- Office.
- Ergo+50.
- ErgoMater.
- Psychosocial [CoPsoQ-istas21].
ERGO/IBV brings together in a single application the most relevant ergonomic risk
assessment methods on the market.
This application includes ergonomic and psychosocial risk assessment procedures that
comply with the criteria laid down in Article 5 of the 'Prevention Services Regulations', and
which are included in the 'Action Guidelines' of the Labour and Social Security Inspectorate
(ITSS). It also includes a configuration mode that allows you to activate the use of the
technical criteria contained in the ISO 11228 standard, part 1, part 2 and part 3.
To calculate the risk of the task to be analysed, the assessor must select the most appropriate
module. Sometimes more than one module may be used to analyse the same task, as the
assessment procedures are not necessarily mutually exclusive. Once the risk assessment
module has been selected, the program presents user-friendly windows in which to enter the
task data needed to calculate the risk and obtain the reports.
In addition, it has a module for the anthropometric design of workstations, which, based on
the characterisation of the workstation and the tasks, provides a report with recommendations
for the design of the workstation. Optionally, the worker can be measured, which also makes
it possible to obtain recommendations for the personalised adjustment of the workstation.
Advantages of ERGO/IBV
- In a single application, it responds to the different challenges posed by ergonomic
risks, with what are considered benchmark assessment modules by ergonomists.
- A quick checklist facilitates the initial identification of critical workstations.
- It helps to find solutions for the design and redesign of workstations.
- It contains an anthropometric design module.
- It has a wizard that helps you select the most appropriate risk assessment module.

8
- It allows you to work and obtain reports in Spanish and English, selecting the
language at the time of installation.
- It offers detailed, easy-to-interpret reports that can be customised with images and
company information.
- If necessary, it allows you to configure the calculation according to ISO standard
criteria.
- It allows you to work with videos that are recorded by the company.
- Possibility of carrying out faster and more efficient field studies through the
ERGOIBV/TOOL app, which facilitates data collection in the field.
- It makes it easier for workers to fill in psychosocial risk questionnaires
anonymously from their own computer: all the prevention technician has to do is
prepare the report.
- It offers the option of incorporating assessment modules for more complex
analyses.
- It allows you to consult IBV experts.
- It has a library or content hub where you can find documentation, articles of interest,
cases solved using ERGO/IBV, , unlimited access to a non-tutored online course on
how to use the software during the term of the licence, etc.
- Regularly updated with new features.

System requirements

To use the ERGO/IBV program, a computer with the following characteristics is required:

• Windows 8.1/10 operating system (32-bit versions), Windows 8.1/10 and Windows
Server 2012/2016/2019 (64-bit versions).
• An Internet connection to access the Ergo/IBV license, ErgoBD, the Questionnaire
Manager, the Client Service Department, user manuals and online updates.
• To use the video that is built into Ergo/IBV, you must have the elements that allow you
to display the video on your computer:
o If you are going to use a MiniDV camera, you must have a card with an IEEE
1394 port (FireWire or i.LINK).
o If you are going to use a DVD camera, you must have a DVD player and DVD
codecs compatible with Microsoft Media Player.
o If you are going to use other video files, you must have the appropriate video
codecs.

As far as possible, the IBV will try not to alter the original technical requirements. However,
this is not always possible and new versions of ERGO/IBV may require more resources than
previous versions. In this sense, the IBV recommends that the Customer does not strictly
adhere to the minimum access and usage requirements that ERGO/IBV needs if it is to work,
and that he or she should dedicate more resources than strictly necessary. This on the one
hand will allow ERGO/IBV to function more smoothly and on the other hand, it may save
time and money in future extensions.

You might also like