Professional Documents
Culture Documents
Englert and Helming (2018) noted economy. XYZ Bank, one of Bank BUMN
that the high and low of employee in Indonesia which focuses on the
performance will be influenced by two engagement of employees in several years.
dominant factors, namely talent In the year 2018, PT Indonesia Business
management and attachment of employees. Kreasitama in cooperation with Blessing
The organization has the talented human White Indonesia (consulting services) held a
resources and experts as capital strategically Indonesia Employee Engagement Index
placing human resources as the main 2017, namely a survey that measures the
resources expected will be the organization attachment to the employees. In the survey,
that grows and develops towards Bank XYZ obtained a score of 80,5% (8.2
kesempurnan (Altindağ, Çirak, & Pickles, percent above the Global Benchmark
2018). But many organizations face 72,3%). Some of the factors that affect the
challenges in finding and developing talent high score of Bank XYZ, among others, the
that is formidable in order to improve the happiness, job satisfaction, career
ability of employees and ultimately improve development opportunities, and flexible
the performance of the organization (Saloni, working conditions. Bank XYZ also obtain
2017). the ranking of 11 of the world's Best
Talent management, not only to Employers By 2018 Forbes. Where Bank
recruit, strengthen, and evaluate talent, but XYZ is the only company in Indonesia that
can also lead to personal growth, employee enter the top 20 (twenty) great in the ratings.
satisfaction, and increased employee It is certainly not regardless of the role of
performance (Tash et al., 2016). Barkhuizen human capital in implementing talent
et al. (2014) show that the policy and management programmes in bank XYZ.
practices of talent management programmes Bank XYZ's commitment to
the right also give a commitment to the continue to increase added value for its
employees, which leads to the level of job employees is evidenced through the
involvement is greater among workers and implementation of competency development
potentially reduce the level of turnover. in a sustainable manner. The realization of
Implementation of talent the cost of developing the competency of
management programmes should include employees in the year of 2018 was recorded
three main components, namely the process at Rp 579,9 billion, increased by Rp38. 4
of attracting the best talent, the process of billion, or equivalent to 6.9% compared to
the development of the talented employees, the year 2017. The magnitude of the cost of
and the process of maintaining labor. Each competency development of employees
activity in each component of the process based on the type of program can be seen in
will be connected and integrated with one the following table:
another (Sule & Wahyuningtyas, 2016). However, the increases in the cost of
One model management talent integrated competency development as an effort to
which includes three components is the increase value-added employees have not
HCG Model (2016) where the management been in line with improved performance at
talent integrated consists of the process of Bank XYZ. This is evident from the
the preparation of labor, workforce declining number of target achievement in
development, and labor management. Bank XYZ in 2019 compared to the target
Where the process will lead to achievement of the year 2018 in the
organizational effectiveness. indicators of Credit, the achievement of
The banking industry is one industry third party funds, and Net Incomeyang can
which is impacted from a shift in the global be seen in table 1.2
Table 1.1: The Cost of Competence Development Based On The Type Of Program
Program 2018 2017 2016 2015 2014 Growth (%)
Executive Development Program 9,025 5,014 5,540 29,714 13,473 -7.70
Middle and Junior Management Development Program 103,689 120,216 186,541 83,625 101,337 0.46
Retaining Competency Development Program 42,415 27,430 44,582 37,097 40,181 1.09
Change and Culture Development Program 19,036 14,840 13,379 17,000 17,000 2.29
Essential Leadership Capability Development Program 10,218 78,150 30,433 39,000 29,500 -19.11
Organizational Capability Development Program 63,266 21,810 2,166 18,750 36,999 11.33
Pre Retirement Program 9,565 1,479 12,571 23,000 11,000 -2.76
Employee engagement Activities 25,918 38,007 16,133 16,350 15,000 11.56
Mandatory Skill Development Program 309,532 247,286 219,486 227,647 90,395 27.91
Total 592,665 554,232 530,831 492,183 354,885 10.80
Source: Annual Report Bank XYZ 2018
During this time the company ability of the company to fill the position of
continues to seek and develop the talents of key future leaders of the company (company
potential employees to be developed so that a future leader) and a position that supports
they have the ability reliable. In addition, the company's core competencies (unique
the company also experienced problems of skills and high strategic value)(Tusang &
low sense of belonging and attachment to Tajuddin, 2015).
the employees so that they become less than
optimal in developing talent in the Employee Performance
company. Performance is the level of
Harahap (2018) find the influence of achievement of the implementation of a
significant management talentaterhadap specific task. Performance individual, the
attachment karyawanakan but there was no performance group and the performance of
significant effect of management the company, is influenced by many internal
talentaterhadap the performance of and external factors of the organization.
employees. This means the implementation According to Simamora (2004), the
of management talentaoleh the company performance of an employee is essentially
new binding (engagement) of employees influenced by three factors, namely
against the company not yet reached the individual factors which consist of abilities
stage of improving the performance of and skills, psychological factors and
employees (employee performances). organizational factors which consist of the
award. The award can be in the form of
LITERATURE REVIEW compensation given by the company to its
Talent Management employees (Simanjuntak, 2011).
Talent Management is a process of
human resource management associated Attachment Employees
with the three main processes that develop Attachment to the employee as a
and strengthen new employees on the Personal Engagement utilizing themselves
process first enter the company (on as members of the organization to perform
boarding), maintain and develop existing their job role, where in the involvement of
employees and attract as much as possible the employed people express themselves
employees who have the competence, physically, cognitively, and emotionally
commitment and character to want to work during the performance. Engagement means
in the company (Gaspersz, 2013). Talent to be psychologically present when
management is a process to ensure the
changes in one variable cause changes in bulletin, and so on. The research Field is a
another variable without the possibility of research method that is done by how to
due to the opposite (Indrawan and make observations directly to the company
Yaniawati, 2017). that made the object of research. To obtain
The population of this research is the the data required in connection with this
employees of leaders of PT Bank XYZ research then the techniques used include:
(persero) Tbk in Region I, which includes 1 Interviews (Interview), namely the
regional Office, and 8 Areas, namely Banda Technique of data collection where the
Aceh, Medan Imam Bonjol, Medan city researcher interact directly with the
Hall, Pematang Siantar, Rantau Prapat, respondents to gather information directly
Dumai, Pekanbaru, and Batam. The from respondents. How to do dialogue
population for this study is 890 people. The should not be conducted face to face
sample in this study, using the formula of directly, but can through certain media such
determining the amount of a sample as by phone, or chat through the internet.
according to the Taro Yamane so that the (Suliyanto, 2018) and the Technique of
number of samples in this study amounted Questionnaire (the Questionnaire), namely
to 276 people. The sampling technique used the data collection techniques is done by
is purposive sampling technique. Purposive dividing the list of questions to the
sampling technique is the technique of respondents that the respondents gave the
determining the consideration or certain answer (Suliyanto: 2018).
criteria.
Types of data needed in this research RESULTS AND DISCUSSION
are: primary Data, primary Data is a source The Preparation of the Workforce
of research data obtained directly from the (Workforce Staffing) Affect the
original source (not through an Attachment of Employees (Employee
intermediary). The primary Data used in this Engagement)
study is the result of charging a list of Business development and dynamic
questions (questionnaire) by the respondents organizations require support in terms of
and direct interviews to the relevant parties. fulfillment of the labor is quick and
Secondary Data is Data obtained indirectly accurate. To get the employees in
because it has been collected by others and accordance with the needs of the
published to the community. The secondary organization the initial thing to do is with
Data used in this study come from journals, the specifications required for a job and the
books supporting research materials, annual time limit for compliance. Next step is the
report of the company and the literature selection against the recruitment strategy
obtained in the library. related to the region that has the potential
The technique of Data Collection is for great success adjusted to the position to
the process of collecting data on quantitative be recruited, the time of execution of the
research can use several techniques where selection, and the method of selection is
the use of each technique tailored to the data needed. The result of the selection is a
needs to be taken (Suliyanto, 2018). The collection of talent that fits with the
data collection techniques in this research is specification that has been determined.
Documentation Study is a method of Where is the final stage which is done in
collecting qualitative data with a view or this process is the activity of onboarding
analyze the documents created by the done for the alignment of the vision and
subject himself or other people about the mission of the company to the new
subject. Documents used in this study are employees in the organization. Vance R.J
the official documents with the document (2016) suggests that the process of the
category of the external form of the fulfillment of the labor that good will affect
financial statements published, magazine, the level of attachment employees
management has a positive influence and In the war for talent, retaining the
significant to employee engagement. best employees becomes one of the issues
From the results the distribution of most critical that must be considered by the
respondents' answers, it can be seen that the company. The management of good
Mean value for the Variable power employees will affect the employees in the
Development kerjaadalah 3,846 with good have attachment with the company. The
category. This means the implementation of results of the study showed that the
power Development work of the Bank XYZ Management of the most kerjasecara
Region I has been running well. But there directly significantly influence the
are indicators that should be optimized attachment karyawanpada Bank XYZ
because it has a mean below the average for Region 1. It is visible through a t Test that
the variable workforce Development, i.e. show the Value of t-count of the power
ease choose the training that is needed on Management kerjatyaitu 10,249 and
the training information system, the significant value to the Management of the
facilities provided during the training, the most kerjasebesar 0.000<0.05 so that the
availability of pretest and post-test time variable power Management
training, behavior change become more kerjaberpengaruh significantly to the
better after the leadership training, and attachment of employees, thus hypothesis is
understanding of related career path. accepted. Based on these results, it can be
To customize training needs of concluded that Hypothesis 3 (three) in this
employees, companies can better engage study tested and can be accepted. The
employees in choosing training that will positive direction indicates that the
increase competence of the employees of Management be kerjaakan improve the
the corresponding position respectively. attachment karyawansebesar 0,680 unit.
Options training can be accessed on the The above result supports previous
training information system where research, namely research On Friday &
employees can plan training needs at the Sunday (2019), which states that Talent
beginning of the year simultaneously with retention has a positive and significant
the manufacture of purpose of work (goal impact on Employee Engagement both in
setting). In terms of optimization of the the Affective Commitment and the basis of
training facilities, companies can do the continuance Commitment. It also supports
benchmarking and do the adjustment facility research Harahap (2018) in his research
provided with the characteristics of the stated that the management of the talent
participants in the training. To measure the management has a positive influence and
effectiveness of training needed, the significant to employee engagement.
company can do the monitoring of the From the above results it is known
results of the training through pretest and that the variable of workforce Management
posttest. Likewise for leadership have a direct influence on attachment
development, it needs assessment karyawanyaitu of 0,429. As for the mean
leadershipawal so that it can be measured a variable Manajemen be kerjaadalah 3, 783
change in behavior before and after the with a good category, but some indicators
program. Understanding of related career still have to be optimized, namely the
paths can be optimized with programs that implementation of work planning at the
can allow discussions related to career beginning of the year, the performance
plans, both with the leadership and assessment objective in accordance with the
colleagues of the inter-working unit. KPI (key performance indicator), the justice
of compensation, and appropriateness of the
Workforce Management (Workforce salary with the work given to the company.
Management) Affect the Attachment of To be able to provide assessment of the
Employees (Employee Engagement) work objective, it takes planning, consistent
work in the beginning of the year, so that it kerjaakan improve the performance of
can set the KPI (key performance indicator) karyawansebesar of 0.12 unit.
that are appropriate based on the job The results of this study support
description of each employee. Performance previous research by his Aunt,M (2018)
assessment is made consists of individual where there is a positive and significant
assessment and assessment of work units influence of talent attraction against the
being measured based on the quality and Employee performance healthcare
quantity of performance. Assessment of employees. In addition it also supports
performance objective can be optimized research Pahos & Galanaki 2018, where the
with the implementation of the assessment practice of employment has a positive
of 360 degrees that allows karyawn get an relationship with performance.
assessment from people who are around,
good observation of superiors, partners, Workforce Development (Workforce
subordinates, and customers. Objectivity of Development) Affect the Performance of
assessment performance will have an impact Employees (Employee Performance)
also on the sense of justice and conformity Training is a learning process
between compensation received by planned from an activity or series of
employees with the results of the work activities used to improve skills, behaviors
given to the company. or knowledge to achieve the best
performance. Development is a process of
The Preparation of the Workforce learning from experience is used to improve
(Workforce Staffing) Affect the the skills and attitudes of individual tasks
Performance of Employees (Employee through the results of the learning
Performance) experience. This is an opportunity for the
Get the right employee in the right company to cost reduction and performance
job will affect the performance of improvement company.
employees and eventually affect the The results of the study showed that
performance of the organization (Anosh, the Development of labor directly
Hamad &Batool, 2014). Conformance to significantly influence the performance of
specifications of an employee with his job karyawanpada Bank XYZ Region 1. It is
greatly affects its ability to understand the visible through a t Test that show the Value
information initial before do the job. In of t-count of the Development of the most
addition it also affects the ability to achieve kerjayaitu 6,104 and significant value for
the given target and the number of errors the Development of the most kerjasebesar
done in the work. 0.000 <0.05 so that the variable power
The results showed that the Development kerjaberpengaruh significantly
Preparation of the most kerjasecara direct on the performance of employees, thus
significant influence on Employee hypothesis is accepted. Based on these
Performance at Bank XYZ Region 1. It is results, it can be concluded that Hypothesis
visible through a t Test that show the Value 5 (five) in this study tested and can be
of t-count of the Preparation of the most accepted. The positive direction shows that
kerjayaitu 3,023 and significant value to the workforce Development will improve
Preparation of the most kerjasebesar 0,003 performance karyawansebesar 0,271 unit.
<0,05, so the variable Preparation of labor The results of this study support
significantly influence the performance of previous research by his Aunt, M (2018)
employees, thus hypothesis is accepted. where there is a positive and significant
Based on these results, it can be concluded influence of talent learning and
that Hypothesis 4 (four) in this study tested development to performance karyawanpada
and can be accepted. The positive direction healthcare employees. In addition it also
shows that the Preparation of the most supports research Kaleem (2019), that
system where employees are able to plan work, feel proud and challenged with his
the needs of the training at the beginning work this time, as well as motivates
of the year the equivalent of employees to deliver ideas that are
manufacturing purpose of the job (goal beneficial for the enterprises.
setting). 9. For a researcher coming authors suggest
4. In the case of optimization the training better researching more about the
facility, the enterprise is able to do the influence of management talents
benchmarking and do the customization towards employee performance with
facility provided with the characteristics variable intervening others. This is due
of the participants of the training. To to the influence of the indirect
measure the effectiveness of the training management talents against employee
needs, the company can do the performance melaluiemployee
monitoring on the outcome of the engagement is smaller than the direct
training through the pretest and posttest. influence of management talent against
5. In halleadership development, needs employee performance. A few
assessment leadershipawal and alternative variables intervening can be
assessment in the term after the considered between organizational
implementation of the activities of the culture and Change management, team
expansion of the leadership, so it can be effectiveness, and work design.
measured behavioral changes before and
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