RISMA AYU
NURMALASARI
Address : Bendosari Rt 003/Rw 003,
Ngadiluwih, Matesih, Karanganyar
No Telp/WA : 085802243121
Email : rismaayu0310@gmail.com
I have a experience in
administration and customer
service with 2 years hotel
experiences. I thrive in busy
environments where i am
expected to learn new skills
quickly and take direction
while taking initiative.
SKILLS
RHAPSODY SYSTEM,
MICROSOFT WORD,
MICROSOFT EXCEL,
POWERPOINT,
ADMINISTRATION
GOOD COMMUCATION, TIME
MANAGEMENT, DISIPLINCE
AND CAREFUL
INDONESIAN AND ENGLISH
EDUCATION
HIP COLLEGE (2018 – 2019)
MAN 1 KARANGANYAR (2015 – 2018)
SMP N 1 MATESIH. (2012 – 2015)
JOB EXPERIENCES
On The Job Training Human Resource Development (February-August 2021)
Solo Paragon Hotel and Residences
a. Monitoring canteen and locker
b. Follow up medical reimburse
c. Update employee data, trainee data and daily worker data
d. Prepare trainee allowance and daily worker payroll
e. Prepare store requstion
f. Enlisting new member (Trainee or Daily Worker) to BPU
Staff Front Desk Agent (December 2019–December 2020)
Solo Paragon Hotel and Residences
a. Responsible for check in and check out processes
b. Handle reservation by phone or direct to the hotel
c. Handle check in for group reservation
d. Prepare guest bill
e. Prepare room block for guest from system
f. Handle payment by cash, card or transfer
g. Handle complain
Daily Worker Telephone Operator (August 2019–November 2019)
Solo Paragon Hotel and Residences
a. Answer incoming calls or outgoing calls
b. Handle reservation by phone, WhatsApp, Email
c. Prepare supporting for the next day reservation
d. Update reservation from Travel Agent
e. Prepare wake up calls from PABX system
f. Handle complain
On The Job Training Front Office Department (January 2019–July 2019)
a. Store any luggage in Front Desk Agent
b. Arrange transportation for guest
c. Greeting and open the hotel door for guests
d. Entering or leaving the lobby
e. Request welcome drink
f. Handle answer incoming calls
 WWW.REALLYGREATSITE.COM
ARIADNE HELLO@REALLYGREATSITE.COM
SNYDER 123-456-7890

Dear Mr. Schumacher:

A cover letter allows you to professionally introduce yourself

to a prospective employer. Your goal in writing your cover
letter should be to encourage the employer to read your
resume and consider you for a specific position.

Highlight your achievements, skills, experiences, and

January 2, 2025
Noah Schumacher
Recruitment Specialist
Schuester Digital Media Group
123 Anywhere St.
Any City, ST 12345
training that are relevant to the position you want to get.
However, avoid simply repeating the information you
included in your resume. Tailor your cover letter to each
employer and job. Since you are applying for specific roles,
give specific examples and events that demonstrate your
ability to perform well if given the position.
Yes, you should maintain a professional air throughout the
copy, however, an exceedingly formal tone may turn off
those who read it. Remember to also show genuine
enthusiasm for the job. You can think of it this way: it’s not a
suit-and-tie event, but a smart casual gathering. Steer away
from highly personal information and questions about the
position. This includes talking about salary expectations and
company benefits. Instead, reserve such inquiries for the
actual interview.

Make sure you proofread your cover letter before sending it.
There are various online tools that can help you catch minor
grammatical or typographical errors. Additionally, make sure
your cover letter is easy to read. Use a simple font like the
one used here. Avoid walls of text, too. Dividing your letter
into paragraphs makes it easy on the eyes and organizes the
information you provide.

Best regards,

Ariadne Snyder