Payment Executive

ISLAMABAD, PAKISTAN
JAZZ – MFS & DIGITAL
FULL-TIME

Grade: L1
Last Date to Apply: 8th November 2018

As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz
employee is passionately living a better every day inspired and enabled by visionary
leadership, a unique professional culture, a flourishing lifestyle and continuous learning and
development.

Our team & you

JazzCash is one of the largest branchless banking deployments in Pakistan. We launched e-
commerce payment gateway 2 years back with an objective to digitize government and
corporate collections. This is a new product which includes debit/credit card payments,
mobile accounts, direct debit and voucher payments. The team’s objective is to revolutionize
the way e-commerce payments are done in Pakistan.

What the first 30-60-90 days in the job will look like?

Within 30 days you will:

Attend and graduate from our company-wide on boarding process along with a detailed orientation
program where you will learn about Jazz’s core values, business, and products
Meet the relevant stakeholders concerning your team
Develop understanding of your division, function, its structure, and your role within the team.
Analyze transaction trends for e-commerce gateway and merchants to suggest improvements
resulting in revenue and transactions
Work with the team to streamline bank end processes to ensure timely resolution of client
complaints

Within 60 days, you will:

Create a digital marketing strategy to effectively promote the products
Work on strategy for 2019 growth plan and present the plan to MFS management for
approval
Finalize new campaigns to tap into segments more aggressively for exponential growth in the
segment
Work with product development team to finalize new product development and requirements.

Within 90 days onwards, you will:

Ensure new & innovative campaigns and work with brands teams to positively change the
way marketing communication is done
Design efficient on-boarding processes so merchants can go live in hours not days
Meet with strategic alliance partner banks to finalize projects for next year

What we have done and what we will do with YOU

The JazzCash E-commerce product has evolved tremendously since launch with many new
features. We have done global benchmarking to see evolving trends and how we can address
local needs. We have been translating merchant needs into functional requirements. It is now
about capitalizing on increased awareness in the market and moving customers to trial on e-
commerce.

A bit about you:

We are looking for someone who has delivered on challenging projects and has taken end to end
responsibility from planning to roll out within Payments domain.

You should be a team player with a passion to build new financial services products. The
incumbent should be well versed in digital marketing and have excellent project management
skills. You should be a passionate product manager always looking for improvements in
your product. Curious about global best practices and how to promote digital payments in
Pakistan.

A bit about us
The Payments team is part of the Digital Payments & Partnerships Department within the
MFS Division. The team is responsible for managing Digital Payments portfolio at Jazz.

The structure of the team you will join is:

· A 09-member team (including the department head) with 2 sub teams
· You will be part of a 3-member sub-team reporting to Head of Digital Partnership

The two (02) main priorities of the team as a whole are:

Lock strategy for next year target achievement in coordination with sales and finance units
Develop strategy to recruit active mobile customers on e-commerce platform, induce trial and
ensure repeat usage

To collaborate and produce effective business results, the role requires

The ability to build strong relationships with External Teams: Mobilink Bank team
The ability to build strong relationships with Internal Teams: sales, product development, product
management and technology teams

The two (02) specific tasks that team was working on in the last 6 months with results.
Develop an effective strategy to meet merchant sign up targets and streamline on boarding
processes
Should have worked on data analysis on existing mobile account base to convert them to e-
commerce active customers

The four (04) must have past experiences the best candidate should have.
Product management
Marketing
Business Analytics
Debit card / Credit card industry knowledge will be a plus
The technology the candidate should have worked on.
Microsoft Office

Essential skills must have:

Data Analysis in order to review and analyze data and be able to extract meaningful insights
Data Presentation skills for being able to present data in order to make quick decisions
Advance communication skills for managing cross functional projects.
Back ground in managing any e-commerce start up
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