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Welcome to

e-Learning: PAGIBIG Contributions and Loan Payment Processing

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PAGIBIG Contributions and Loan Payment Process Flow

Task Excel Template MBTC Converter Bancnet eGov EPRS

You are here now

Process PAGIBIG
Convert Excel File to
Contributions and Encode Details Upload Text File
Text File
Loan Payment

Approve Payment
Request
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1
Go to folder
C:\METROBANK\MBTC eGov Files
where the templates are located

2
Select the HDMF / PAGIBIG
template to open

CL – Calamity Loan
MC – Monthly Contribution
STL – Short Term Loan

MPL or Multi-purpose Loan

can be combined with STL
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1 2 3 4 5 Input Employer Contribution if
processing Monthly Contribution
1st Option: PAGIBIG No. Date of
Last Name First Name Middle Name
2nd Option: TIN Birth Input Zero (0.00) if processing
Loan Payment

Input Employee Contribution if

processing Monthly Contribution

Input Monthly Amortization if

processing Loan Payment

Fill out the template accordingly

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Click Close
to exit
Click Save once 2
encoding is done
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PAGIBIG Contributions and Loan Payment Process Flow

Task Excel Template MBTC Converter Bancnet eGov EPRS

You are here now

Process PAGIBIG
Convert Excel File to
Contributions and Encode Details Upload Text File
Text File
Loan Payment

Approve Payment
Request
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Open
MBTC eGov Converter
It can be found in the
Desktop or
C:\METROBANK
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Click HDMF to
process PAGIBIG
Contribution and
Loan Payment
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Click Open
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Select Excel Template

in File Type
Click [ … ] to browse
1 the template
2
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Select the appropriate template

to be converted

MC – Monthly Contribution
CL – Calamity Loan
STL – Short Term Loan or
Multi-purpose Loan
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Click Open
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Click OK
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Click Convert
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Select the appropriate
Payment Type

MC – Monthly Contribution
CL – Calamity Loan
STL – Short Term Loan or
Multi-purpose Loan

Click Proceed

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Click OK to
complete the
file conversion
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This is the
Converted File which
will be uploaded to
Bancnet eGov
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PAGIBIG Contributions and Loan Payment Process Flow

Task Excel Template MBTC Converter Bancnet eGov EPRS

You are here now

Process PAGIBIG
Convert Excel File to
Contributions and Encode Details Upload Text File
Text File
Loan Payment

Approve Payment
Request
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Enter the Username

and Password
then click Login

Go to www.bancnetonline.com/egov
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Answer the
Security Question
then click Continue
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Click Payments, then New Payments

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1
Select Pag-ibig Contributions…
in Payment Service

2
Select PAGIBIG
in Profile

Select PAG-IBIG MCL

in File Format Click Browse
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Select the correct text file

to be uploaded
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Example: PAGIBIG MC file

Click Open
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Click Upload
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Examples… Successful file upload (left), Failed file upload (right)

FILE UPLOAD SUCCEEDED: FILE UPLOAD FAILED:

The indicator is color green and has no error The indicator is color red and the error message is shown
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PAGIBIG Contributions and Loan Payment Process Flow

Task Excel Template MBTC Converter Bancnet eGov EPRS

Process PAGIBIG
Convert Excel File to
Contributions and Encode Details Upload Text File
Text File
Loan Payment

You are here now

Approve Payment
Request
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Approving PAGIBIG Contributions and Loan Payment Request

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Click Payments, then click Payment Approval

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Identify the
transaction to be
approved then click
the corresponding
Approve button
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Select the pre-defined

Card Number

Using the mouse, enter the 6-digit PIN

by clicking on the key pad

The 6-digit PIN is found

in the PIN Mailer provided by the
MBTC Branch of Account
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Click Submit
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Sample PIN Mailer

Check I Agree…

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After clicking the Submit button, a printable

Payment Instruction Transaction Receipt will be
generated. This document serves as proof of
payment.
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Help and Support When You Need Assistance

Customer Care Hotlines

 898-8000 (press 1 for more options, then press 2 for Corporate Banking)
 1-800-10-8579727 (toll free)

Customer Care Email Address

ibs.clientservices@metrobank.com.ph
ibs.customercare@metrobank.com.ph