TheBusiness SYA ose Spas ata A MACMILLANOther features Inada the el mai nits he Stade Book contains he lowing “This opening eton intros oa to bas bans pres and vocabulary provides solid feundton for sot liom in he cous ap wil py pet ic moa etal components ot Busines ‘Thee ns can be med in thee wap: to const your work the nit to cach up aici Jue mise ewan and to eve blue sso a ‘Additonal material ‘This cton contin all heat materials sou need to do alr or group wrk acts ‘Grammar and practice ‘Thssecton ges sell sumay of amma ues with clear examples 2 also provides further practic oh eset yumm ps in his evel fhe cure Recerings Pal et of a the aun recordings re provided allowing oo tay th aul dao in Seti Hone ry not ey on eng them to undertand te itis tery len You dnt eo ndertand every word, st the in ies Glonay Ineach modal, thre i dort lossy of wards you may no The don for thee ae inthe Glory the aco the bcc Worden od ae hpregueny lens which ou should {toler ad eT ters ac te words you js need fo undtsund ‘Workbook “eBusiness 0 eWoekbook provides venga would ina print Workbook, well ‘eta multimedia resources es aly ended or seletdyor homestay snd cote Iter to supor and eahance the aves te Stents Book. anguape practice ‘Thistestion conan ce to comldt the gue resented in the Stents Book, Yh can pnts prammar calor neni promencaion, edi and i ‘Th ection contin video lp and worse! ossompany each unt inthe Stent Book ‘The vdeo cee eps find tht sate communieatn and pele sls in (et nt The eee alow ya to practi he acto langnge nthe ea “onc es youl ay plat in the couse sing the eNahook, by etn ter he ine oF ‘hermber ueston Your tt scores re eared for your eee. Print and work “Thissction fra penand paper version fhe actives in he Langage patie section cn alo downlad the aud tha regia for these ace Grammar help ‘Youn reef this soon for lp samara nd example Word ete ‘Theta contain th ey words nd eins rm th Veablary mls inthe Dietnary ‘se the Dito Tol oink tothe Maclin Dona ontine bitp/vrwmacandicionarycom, Weg tne ‘Thissecion proves explanations and exer on aspects of wring sch sping, punctuation and pregaphing ‘Thi seston conan al the audio recog rom the Stents Book and eWorkbook. oper ‘ith he audios You ca downoad al he mera nhs section ta ble device fr Tsering on te me | ‘We sincerely hope ou wil soy working with Business 0. Good ik Job Alison Jeremy Townend Pel EmeronPAGESES Busnessarganizaton Economiccydes Sreakewen aalis Vs an ecritment Sr ca “UF Theeducton busnett 1.2 Eacation and career uiding sang tat peso? Callao ata hake 2 21 I soltions 122 Information ystems and 23 Comparing solutions Information Big Te icy ormancatin Snseting help cor teat ne conten ns setts 2 31 what quality means 22 Quality andstandards 3.3 Passe structures and aati eng Tao knaeofquaity Yet hhvesomethig done ce Dion ‘alenfrgiares jectnreing 9 uty eptpariepr ree ‘iment ty sed Colueatoneeatng oauaty ard wetanne masa Barwon inca ‘esomehing ne 4 41 The project 442 Managing people and 43 Roget specation Feedback feadingSnele tempt ORCS tae ee Dmamonfrejecmanenent Chaat dite rods have epastpape cai Agevesfordectr pos Troan ‘Sinai oon red nvbee neo : TEER Soreness eee lagnoe Gidea igietietcn, fess =" fae Pie See ‘nae Sopeannem — feere sire ae ee ee oe in Sea : ears ‘atimctnmersnd JB met ee sat =" eae ee e 8.1 Faire or fee rade? 8.2 Contracts and corporate fame Ramones Sperotunecal tener od baled Cig eon oa Sommers Adduenal materiel mais ea) Grarmar and pracce pais iz97 Recordings maeBusiness fundamentals > ype of ess busines modes ondmanagerert | 5 wa pares, decide whch Indus group and sector hese companies belong to GAS ong Carfour china fe GlSnitiine Google Nese Tot innerip Seer ois acres Ol gapmet oN Anti HY Tasco —_Gia Fwy 8 ap: dil Mea bg Inia Caer tropes & ete Pci cic cr Eeuipmer faiceng,Trareporation Bs Spar Sees an once a a ustry group and sector. [Es te large companies in your county. ety the Reading (El ea he summaries and name companies or peopl you know for ach agony. “ype of business Sate tno popisthp The bine scaly ene pn wh espe Frei io ormor poplin th huss gue. Al puters shar pofisan me Uneaten ea sy th uno Tecate Le share ced oe Pi Tubticied company ooatonplanin) Te span ones shale ‘hoes de ond who may gum cra meney fe ae ps post or Som. Business model a hades bane Compiling "aC sins conse Caparo nds (2t souaer came nds sl wis ‘aac rnc otras cee) Td pry endo orcad conpny’s estes ‘Menogement structure “Tae oad Chinn, CEO, CTO, Now ive Dhar “The inapement Condo management CPO CFO, Dis cf Misti, HB Tet. ‘Middle mages Manoel dvs depart ane ‘Storr ine management Sperone Discussion IE in groups, sus the questions 1 Which sectors and pe of snes would won ou ike to woke? Why? 2 Wace! of management Joyo hope reach nthe shorn ad de longer?> the estment ale ‘isha ester fot etn ‘oh he iver Reading IE Re the ari and choose the best ternative in Bold ‘The Business Cycle onomic growth usualy follows 2 pattern ofontacon and expansion Duncuate by troughs and peas ‘When an economy sin recession cena shank ower itera rues encturage Spending Aer reaching marke oto, technology and industrial sectors The Dull martes begins wel belo covery vovistble nthe ceonomy. ‘The stock market reaches market wp before fll recovery nthe eemomy and {Restor move nto sales and sevices Buta row neteabes se does ination find conral banks rte interest ates onder oconro | ‘Tae markets then expecta perad af contraction and become ears: nvestors prefer ‘sfavent im alaes and bons Econom growth stato ow He economy OES tno vecesson and the cyl continues 1 ret ats usualy Hse fin a paid of een 2 When aon reas conta banks lowe rae ees rates 5 Abullmarets optimise / pessimist shor the econo. 4 bear make begs bor after ees, 5 Bonds area mote popu investnent han tock ine Bull mare Bea market. IE fed the arcane mar statements 1-5 T(r) or fle. ‘The Investment Cycle ‘Te fst phase aecumulaton. After ‘he marke has boomed ators and sn azopers en buy at ace ‘Tn the mark-up phase the fer ofthe ‘major oftnvestrs of losing money ‘becomes weaker than te desi o make pret and investors became fst bulls, ‘hen excited and finaly even euphoric velmthe distribution phase vale investors esi osel Prices can ean high for some {igen greater fee investors contin to buy boping for further Yes. Eventual Drces drop and sellers sete for a reakeven ora sll ss Mark down s the most painful phase ts oly when the market as plunged 50% or ‘ave chet many sovestis ft pani ten pve 1 Barly adopter are unig oa ks) 2 Into buy whan de mets bulls and sl when is beash 3 Moat aero ty when pie regan sel when hey ane aig CD During the detbuon ase, valve uvestrs wal ut pres beg oop beer sling] ‘Greater ol estos preter toma a sal os rather than accept a breaeven. 1 In groups, cus the questions 1 What sge ofthe busines eyes th cone in now? How lng wits? 2 What rhe advantages and dsudventages for ndvduls companies an counties when ot as) ase Tove neet ts?Business fundamentals econ | aes heading Pept er or Zakandz2e> za toomts Duchy ‘ica strony fated thrown _Saerome infoperdent enon cou racrdliel ve “toa gsssa ‘Slrrvenue eareage azn pee ‘rable con Focordsrceves round baer eC fn ‘alee {rs recommended eal peeo|RRPI tom = = a ‘oslo hen stan torecore 1 Sos st oraund 60% of RAP Coss te tints entcat nears stomen's sterce vetoes (81000 reears. Cir inning breakeven pnts see Whats ore, te music bisnessis gong ough aajor evouton wt th ie a “oanlaed (00) For2azeD ecars,0 sales aro bad nee: APs are sioneay Tomer, satough rmanuoctnng cots Secase tose ard reyes one he weit ‘hanfor Ce, IE ca breakeven ana chart with Can the verti als rom 010750 and sls on {ie horeontal ans rom 1K to TOOK. the cxample on page 79) Eee te fain Information 1 Draws orizoil ine epesenting ZaZeD Racor fed costs 2 Plt thc aes venues or sero 1000 an) 10,00 abumsand dea a salt Tne conesing tee tw pint 5 Pll he tala nc pn ale cost forte of) 10000 and) 10,00 albums fie drew aight ne coecting hee to points 44 Withaprne et th sa eenut scot for ta ownade rahe than (CDs Deng anti clour daw ns for BD reves anda couse he car. ‘Dra vera lies orth horizon othe pnts where te revere and eal ots Ter ert idly the spate breakeven poms Discussion Elin smal group, dese he questions. 1 What or of queions dow a breseven anal prvi answers? 2. Wintare the lmpicaon athe end towards cgi downloads for ord abel ass,> wwting your CV Collocations ‘ie wn rg lemon ates ened proce eetoned erence |. oon Setter ia. Tot [Ed wth a partner brinstxm mare nouns that collate with hese ‘power verbs "See Writing and roleplay shiectve [Emagine youre te yas fom now Using the framework belo complete your CV raeronce ‘wth calladons tom Etrser and Thon exchange Cs witha pra ond reps ob sup Intevsewa fr poions you would ite to obtain inten yeas ne Name Date bith Nationality Contact details Sls ables References1 Building a career BA’'2a crc cree reer Discussion, IE in smal groups escss the questions below. 1 What ference does dere make to your carer and your ering petit? How much does dete eure cos ingour county? ow much does it ost» aivery to pve dogs course? ‘Who shou ay for igher education” ‘Shou student fom cher sie ay more han thos fom pore nes? Scan reading IE fea wnat rice a degre? opposite and identity which pons n Exercise 1 216 ‘ect Reading for detail [Ed ead the ate gun and choose the best answer o each question, 2) wir access ©) wide cos and aver ub 2 How much does the UK gorcenmoncoatbute rads the eos ofa degree? 4) sound £100,000 3) beeen 3000 and £100.00 “ow do scholarships appear to favour students fom wealthy fails? 8) they are beter prepared, ) they he eu! opportunites © they ean py frauds 4 ht ondebe gett the social beni of dheton dono ete son? 2) "ache er resus tanta he oe pends Sabicmtie : oo 2 ths ana ere Listening and discussion EBD 101-10 tsten to four stadens eacing tothe ate, Math eo speaker 1-8 with {he caret summary 9-4 2) Education shoud Re forall, =) 5) Unease bent o 2) Lett ores decide q 4) Rewreunvensti forte. [Ed oisuss your own reactions tothe arte and your opinions on etm in eduction,1 Building a career oe > econ vers for Brainstorming 1 vers rlting to areer | Think ofa many ood reasons a posible fo studying busines __*83___ re ltr botow seus atone for attending busines school. Chose ane ve for ‘3c of 1-100 complete the eter with he caret alcstions ar So sd lice st in be sha ld ote soe syprsnty gu ows mat wove ro @) mae aged ih sire ue ste fo vel gig / tang prvng iby 2 tving booing aig are ge hae era 2 {eG gong dg / iting os 2) din ang earings e0 ‘i oa el Bohne rar atin gears oes SPL ela do ata raced ea a aly (0) kann / ga ‘eae ness. eta br ememe [El Look agin ate let you made In Exerc. re any ofthe es inthe ater to Sonia ‘he same at Yous? Which pases woul you ado your IB [Ei wits pares, decide whieh colocation rom Exerc 2 relate to potesionl ater {han personal experanc, Ure them trite stones about yourseiver that you could Reading and vocabulary [Ey Complete te extract about how to py for studs with the verbs fom the box. ee ee tyre not aky enough tobe manied toa milena ot hate pons wth very deep pockets, you maybe wendeng ow > 0. the nent tp your education Customs ary fom ‘ourty fo coury. On fo most ppulrsluons to @. sient an somtimes tere fo oF ‘eduction renyabi wen you sei t-te wrk Mary stunts who ae unable (3) money om ends octal preter 0 ‘amaaivos by ering pate, fd somo are tao). ‘grants ro local govemant or 6) ‘thoareipe fom tar universes. youre Sead Inert parading your employer to (7) —_———_ you sis =insome cous, compares ae bound by law Yo cobs touard ther eiaton Discussion FEET) et rene avant ctaraags of mets faci your Stn noone te ln dys essaes Ed Wink witha prin oso ig te ution ad exchange iorton © ee inte Tebarponorebasneatonans cation States tats pay en Sect nto page He aes [Eile bout your educa, wos erent rom your pret educaion? What sort of Hater, calmly he oo owe con soho?Ecco SS Vocabulary compte te CV wth appropriate ston verbs rom he boxes. Thenuse them to write Sevens for your own CV. 2106-2008 Sales manage ity epee eee a ncetve rae programmes 0 Boar oF Diet Ghee ands) —__ ne sats ops ‘3 Sas tgs forever sh (6) annie y 2058 raced cesgned dew yp Inplmened managed motiated 208-2011 Saes and marketing manager; Hondo Holiday Tes a ale mati and) moat averse mins. 8} Sas) eam aF ieee operates ay wig and (1), repair anew commence division Paraphrasing [cd which ers fom the ox can reer to people who: Jabedimined tobe hid off tobe made redundant tobe on aint ‘Shepromsted tobereting tobenmpenges tobe tarstenee secant ening vig no work 4 aveleaing jo hy were unhapy wth 2 icity pierce $e king gris cane, remaking pose carer nave 6 es ef doco dips problems Listening for gist IBD 3 s0=-10 stem ton speakers ting about carer chant. Use eeprstons rm rors 100 derrbe ach staan wit prin iss the stations blow, What would you doit: yu were promoted to job ou ew was to fie for ou? Jou wer tude redundant ae 23 yar seis? ou were uni mind fr harassing a emplye? You av ingour nto the ay lr he em announce a 35s increase? You wee tandeed wo Ask? sarwere on bate fora ea? Listening and discussion Die stent thee people taking about carer choles. Make ots on the problems they fc, Daca what you woul Jo an why. Then compare our ses with page 178.1 Building a career Tene review Analysis sew ie mao in bos a ny ie ithe pret soe Cain ate aay i pectin mater int oxy dat wth bpp and 60 sendy ever for in stat never (nt) sine when With parts ntevaw each ther bout the pst presen and ute Ask and ser the questions baton The past The ftw ‘When you et? ‘iat do you una)? What arya going on? {hat were yeu ding when... What oyu dolfyutee..? How aeyou gona to? Belreyouhadyousnet?Atthemonent whats” When syau tine you 7 What wouldjouaedoneif you.” hat youd? younasnt? ow many have you.” youve sreerey rch, Listening IED ss Evry tem yrs the rank Scho 101 sis organs reunion pr stent 2 onversaton between two of fodtes Fase Sid ess, and tke nots to anser the questions 8) Wat 1) Where di sce ding at the moment? ser wort before? Jc er ering tebaies cool? 1} What Jes doing a the momen 1) What ies ding soon. 1) What docs Peer ear sbout Jos? a 1 te ut your ose terse 4 canpetesetecs log eto we hecaraee Roleplay BEET CD imagine youre tending os euion weny Jes om non in complete the le ora blow Taste ere carpe ‘cenmersin | You are now at the opening octal party Creuse around he room and tak 035 many [tysur fame caster ss pose Make pot onveraon flown he cs below ‘What. ltr iain calle? What pe Balloon debate [El Work ingroup of thee or four Youll work forthe same private business schoo Du to fudgetesttans tare not enough money to pay everbody salary so one person must [Be made redundant. Choose one othe porans blow, hen each reser etl of Your Bas. Sccomplshmens,cument projects a itr cbjeives The group must ‘hen die who es Imades good efor continuing and whe Maso drop out. ‘MARKETING MANIXGER — | PERSONNEL MANAGER ——————— ‘Aecomplshments Aecomplisments ‘Send poste age end ban nae ‘eaten ptesto, Ned op consis: Parr eerie co ‘range sonar by famous epee Projecte Projects Stop ew matte andinematonsl contacts; planet pformars eae reo ‘Sabah parnermipswinmaorcoportore inode student evar o teachers jective Objectives ‘Sloe en otto tan chats nthe wor ‘hers and longr olay fo a tat ‘pen season eve oarnert pd sbbetenls fora escheat HEATOF ADMINISTRATION DIRECTOR OF STUDIES — Accomplishments ‘Accomplishments Tate’ mcm o dttwitare ‘Shecped mune ogra a ovr wr Projects Projects ncopor tpensortissndgovonmerthedng: Slap elena methods fey Storer er wnrleged scons fron ava storm oreery suse twee Sects ‘or tie and tabi {eases neame wth ly SO% sy tr1 Building a career > meni aieinns | Renee > cwresonorsiing | Listening and discussion mae [EB3 535-120 Listen to sicntrviow question. Which ar the most filo answer? > telyng job ew would you never te? . Listening Eh3 121-12 ova being itersewed for ao n marketing. Une to two extracts ‘em her itervew and answer the questo. 1 What wae th fet question? 2 Wha does Otay aboot bensimars an eda? 5 Wy does se css objentvs with Ream? 4 Wn waste scond abet? 5 What docs Oa say aout pope sib? {Wht ality hese demons ner previous experince? (EX 2 221-122 wes pornes fin suitable words to complete the expressions inthe ‘heclist. Then sen apn ond check your ese. Useful expressions: Giving reasons reding a pit & ype ie " Seeing bot sds Fer OS tno people he equation. Suton tether s eiiete aie ees resimportant not to desta what the company expects tut Istenvery eet othe feedback ast Foran ing ta tam rerio marketing, a for ‘aly otypesibe wen ‘hey snare tess hen eee a objec. copet work opt nin to sare aus ke reset nest nd Language focus TEX wit a partner se expesins for combining reasons and adding ideas to ‘complet these answers tontrview questions What were the queston? 1 Main fore vai set oof the oie 3 meet slat ot Aiferent poole eral nat uch ter than nyting eke slr? 2 Welles ver lose towhas mown a be Pas Valley ‘eis of bs ‘her are very yo commana ts one of he an bei ree the1 | Building a career -ainstorming [Elin smal group, dvi th et below into Dor and Dons for witing dynamic over eters men you have fished, compare your teas with the ston pge 11. Dos and Don'ts star you ter ‘Dea Sir or Madar rite a ermal introduction nthe est paraoyaph sk rect tor an inten. rt at east 40 words the mere information you ge the ete. oe sophisticated language to make a good impression. follow the AIDA madel used in advertising stent, intros, si, action. Model [By completes cover eter with heaton vats rom the Bos oken capture developed dovtled eneeded modernized ottaned pte “present vained Si lome ova ope nt se ecatsn al ryproous postion, dreary) my MBAI aetna ark Ura 1 ania cant rhe onion oEuopoun Ses Mansy st Srl NAb. amy at ob snr ses reset to ony Etrahnnert (9) in ruc fortune case se a ie ‘reap anager tim Ove wo. yar pa, Ine). rsa iy caret sector a te etree int. anon cata het eo at re 9) ‘Sat pean | wou be op yidaas amore cet ate ard cal 00 ‘syne wots aranoaa masng Hyouhae ay quate, ease 861 cot Your sncee Analysis [El Decide th purpose of ach paragraph in Exercise 2 Which preprapysintended to: ‘econptaent Gucci ofthe applicants accomplishes? bee Brine reser ateon? {Ee te apt oc company, showing why the compary soul ie her? naarLanguage focus [El maeh sentence begining 1-10 with endings oo make typical dame sentances or ‘over tore. 1 My ougnng peony makes me 1) ny formal esation 2 Treen rane 1) tomect ith you (6 Jobs such as bartending enhanced 1 talk with you 9 Twethe alls emake 2 by working in aio averting sles Tlf ap ths et with 1) In Nitin Aton na Oregon 10 Team ranges tine 2 prodent of he dein sce. output [Ei nsmal group, end the two jo os For ech positon, Ist at east to qualies and two ‘ile thot he dol candidete should hove Based in Para, you wil promot the Bacadin London, but wah extn avo, relat taining eres o top Yourlb response or maintaining snd ‘ienatenal unio scoalto companies evalopng a nausshotc ramen video trough Europe, You wi generate and ares ating wi ead ees Japon foo up ead, andl Jove design nd inpemant marta nd presentation, prepare ‘Campaign for Europe he East ‘teue clan commitment before Randover and Aika, au ensure ht ost and prot {S'account manager, Sbjct ae met [El Divide into two teams A and Tam A slap forthe poston of Development officer {or easetveEdueton, and Team forthe posison of Brand Manage, EMEA, Faw the Insrctone blow fo write your cove eter By Yes fomtianc an tc fou exes tan Sve feretysees 2 an the our argraphs of your cove tr, sg the examples you ie above IE Exchange cover eters withthe other tam. Red the other ea’ ltrs and decide tc candistes to alto nerve Announce Your decson tothe ote eomBicaine pong invaluable experience of B xematona business. Discussion Reading ‘weatnessar into of fealty to compete n= lob mack Mangalia Business School (MBS) seudents Founded in 98, Sapte bushes schoo onthe ack Seacoast dosetotheRomanian fy, Busnes Centre which z andutualhertagemakeittheealocaton gas foro summer schools anal yar yon ‘sccommodstion for 300studentsTheschook fers Cyrses Ingernatonay recognised undergraduate and talon tothe needs of ndvidual companies. a re Facuty arerecruted fom CenralEuropet mast Suse ‘orginedin oman, Bulge Hungary and .ame Listening EEE EM ED 2D 122 User oan exact tom s prernttion given by Rad ones the Dean of MES, ‘Gemenearaia” 1 Wha aeroavsis MBS fcing dc to lobalizton? ‘einsemhonmen 2 Wha doe ad Tones expt rm is ese? ftwmmeweus” Discussion Ee mama groups oda meeting tds the bi low ad aww ops for MBS eyeortcn Mangalia Business School Brief for international consultants, 1 Sponsor Should MBS accept Bumbescu lero sponsor the sched (ee pln 3), 2 Tuition feet Untno oeshave been average for busines choot fths type. shoul MS mint this ply a foro aagher han sverage lave oreduce them oa lover han serge level (se point 2oerlopment projets wie ‘current average) fee bevel, one project ony IFBumbescvs sponsonhipis accepted, 0 pe. eee one projects + strenathen fect and increase research funding 1 inoovesndestendacites, + impor cement ond cee sees + devpinemaonalectment nd echonge programmes | * source A Premetion Pease consider he folowing, wells your own es ho should OS eget unSerauatehar MBA corporat cls? ‘Whew eld MBS ook forts ure cons Rani, en Erpe stem Europ How should M&S promote tse materials media, events incentives? SRR Uistering 3 tat stn to a ao news report How does this news affect your proposals? Presentation resent your proposal The clas should ote forthe best presentation,2 (Information bce sear teiener Senger Discussion IE Look a the pictures and answer the questions below. 1 How the office ofthe 19508 dierent fom today woke? 2. Wnt doyouimagin tn aes ef te ature wl be ke? | 5 Doyo pect tecinsog oak ou ie asi harder? Summarizing Ed exh arc opote Dee ch tateent bet smarts he wes 2) Technolog eps peopl eine 1) estoy maker peopl wt harder ©) Technology wane elmo [Ei Read paragraphs 14 choose the comac summary a-d for ach pargraph ') How several factors have combined to maketh workplace ore pres 1 ory panned yome generate more work, not oe ) Managers ivestment ininomaton ecologies a product lution ‘3 Working condions hws become uncomfortable cent nee aod paragraphs 5-7. White a aentence to summarize ch porograph Listening [Ei D 125-120 unten to four pple bing interviewed about thei atest. Whi are for an which are against 7? [EB2 125-128 Listen agsin nd summarize each speaker’ opnon Do you agree with ‘hat tey say? Why hy nat? Discussion [ED To wnat extent. do you agree with thee statements? 1 Te compte the most portant inveton nthe isto ian, 2 Nomputer makes posble too awh were comply unnecsary Defoe 4 Tome mistakes human fo el meshing ou need copterfata a ater In recent yar three free ~ doesn fosalaon and hence fore =e Eine change the work emironment What ‘ed wobe a comferaty bay routine hax become SSomspwonthop a bi nox pope el they con fever sop lake 3 brent “The result of downsizing i a mad dash er tare work int fewer pepe If sx peopleare dng he work that ten eted to do, andthe Sime ime te expeted to meet or exceed previous Bret and prodachay targets something has ingle. nhs presrecooker enone HES Sesyon crapped oo one with es Scan a he gba a ht a ep through conporte boardrooms To the exten eat {Soba ompedios have alower cou srt = ‘tic many do ben ther abou cx are v0 Imuch lower US and Europea firms have yet ler reason to hee bgesand headounts emer Te al agree this mi free aceryng fer ' (One way corporate leaders justify the quest forefficency and sped so pot othe ‘ruaion db mene that have been itade in equipment and serves. The new FO {nd soporte nfeworks ar suposed bone products profes nd win Et alo Theircompanis odo mote with es This rue, But another truth has become ‘buried under the technology sles pices ‘desing done gn wl appen onl ater {significant intent ang and ‘Sem Integration to make sure that al the pices ‘eet wel with cach ther Pouring thousands SSFDC ad mils of cble inn 3 corporation 2 fret way to waste money unless te stems and [recess that technology i aneant wo automate $e overhauled. Unfortunatly this heal became Somewhat ivleant. The expectation that more Technology means more spec and more output feremploye = and when those rests dont {says magiealy oc the oly way eo prodace them io sequire peopl wo work longer hours ‘Oday he same thing happens even when dhe technology deiner ax promised. Consider the {ee of presentation software sch s Meroe FmerPine which has become a standard ce tool fore PowerPoint a graphles presentation trol have wo a created bys pape att ‘With Powesfuin snd te sofware coin, at ‘houamone ean se own 383 PC and, without truck tuning or practic, profacean onscreen presentation ora tk set of des, handous oF ‘Bhnspareies that lok fly prosional (Om the one hand, his software actly 2 pry tol ~i takes ony hours odo what fight hve taken days press sod the ele inj ae god, snot bauer Butt doesn sop there: Now everyone sees owes is use the programs they ate used ne and more Tin senin manager who would have onsteved aking an anal to spend 3 couple of {ys working upa lide presentation using Sone ‘Ngetcehnology dose estat to rect the same nai to prepare hat presentation sng the ‘Skip MC and Renertoin The gol fortis hat to sine ine by ing the sare; the ily ‘ete that he oa apne more te oF retentaons adaslsfme svabe for ther specs of the ab. LU yonie staring to think hat stead of working ‘o's plan taco with press igh dealines| find tonstop wor, tne w pols up your sume and lok ele, Tw afraid ave some thd news The gre realy ft mch greener Enywhore else “or at ee, ota whole lo greene2 Information pen ied eee Discussion [El "nformaton too vlubleo beet oT departnants. In today’ business word, ‘Sry manager shoul be computer spelt! o what extent Go you gree? Language focus IE bec whether these phase inate a small or arg ference. sbtmoreespersie aihlelstmote agente _comiderably moresgensine ea cree sigitr more eperanesomenat more cipersie [El Use expresons from Exerc 2 and appropri aeecves to compare: 5 osltare spinon ou hat [ED aplan te ateence between each pai of computing ems. 1 asererand PC avira anda tog 2 laptop ad abe 6 aman hare are 5 tsatteand an apt 5 the Inmet and a net 4 tpachande pein 4 Sworn ands workin Reading and vocabulary {El Georoe stops isin chara of use suppot at Fst Northeast Ben, Choos the ferret verbs to complete he ema ha sent ois boss. {Stan 2 ‘Aeyostooy or ecuces ae mae ade sche ewe yf cop it an ‘icing satan pet ono) dare uegede brome he ceng ‘jum: swam spletons emg cleaning meres re ‘Coney and sah own met dow oad dow retest wa ‘hte sn snl aes are pra ncurses ia ate hee, ve ta sn pa een ce te tecoreueuevminste cing araip pamavoreae Ire amass stars eae orate rar aon he ‘jt wen eye ante oud Wo ely eoainvestet [Ei complete hese semences with the comect vers from Exec 5 1 Most Ps come comple wih an office package, bt somtinesyou Rae toi sours ‘Snergs when a companys IF stem Tse maginton, When ake to. is pasword ‘Tere ar several programs which an rescue sour data if you cident es, An incor memory adress the mow common reson hy PCs on takes inate econ econ you ca ees Fo ane inthe wor ‘One of thew emaining adrantaes of desktops i tha ts easier 9 _camponents Research aes tape wh. Tegal pie are ao big spedes oll Power he art comeon colceTesearch dl i ie ht fy Sec oe Listening ED.D 12» 12¢uten to eight messages on George voicemail Mate spanrs 18 wth he Fretlem they are experiencing eh 2) they ca install someting 1) some computers eed uprading ©) they oe to downlode prog 4} the whole sstem seat down ) thy Hae to ete daca uy 8 tht computer kegs rashing 1 conection hasnt ben sp 1) thy dtd some ls [ED 120-135 Unten again and complete George's nots wit the wordstrom the Box nupdete back in informed know rng loop touch 1 give Ebony Brooks a bout backwp 2 give Maurice Ppolatments appliction 3 Een jth arte re laptops 4 to Lincoln Thigpen ~ presentation sides 5 Ktep Camila Rameey nthe on solutions ta databese problems & leeMnurice ~~ about Sfariting’s Internet connection 7 keep Marvin ‘bout sound card driver 4 fill Cara Bickarso ‘on voice recognition softrare Paraphrasing [El nepac the expressions in bold with he expresions or giving information in Earcse 8 ‘Can gv you an awe ater hi morning? Ym in a meting the men 2 lap if ol ncnde men he rap a peop ore 4 Whle Tm awn ie Far Eas Tike yo to ive me ela progres eports bye 5 Retore he msn stars con you at pve me ome tals on what ws st ine? 2 Thuan nage ental ber Feed everthing phon ea sal mal, en pico 2 When you gs ak from your alia, epot on hats been happen. 4 Couldjou contact me by elephone lec? ema servers dow a moment Discuss [ with partner pintie the tsk on George’ todo list for tomorow ED nts i tinge apartments p= ee a ny Sond cr ere Bo Movin resin ep! = Sg = now? nt revoke reat ~ na mae a har er Wen? CO's etart wart WI wa ey wos 3 l= tao 0 nfovmiton Som Sta rs A au a er ut probably no Bet ir eset of psn Bor York Zantrene = etaine f omaa on eur 15 naw pp vee Ae sil fh eds tomrrou Ono ua? Fopeintments tition = tumor tise work it Sb pet in ee es ey Bek ipsa lo 20 mines Bt 8 Sa veer acct’ tt concen doun Sin - 6 EE On er nd ah2 Information > comparates ee Language focus [Ed ea the conversations comparing using the ln with fing. Undine the ‘Ae Testing by in jot oe ik ing ‘8 Wel prefer the tn cae ses compli loo fs Axa ter of c,h tin shy more expensive hee days ‘8 Wel al peter the ran Besue far moe somforable {EL ws apres Rove sr comerton sng teats in bricks a camps fe se, 3 hight ve hd ip a, 5. Bed und beat ers hotels Cominabie his amperes. arf ems tunnels (ey Site tors ess conch tous (eoendy, bring.) ip epenive ta fstgrwing ge old proftale sate Discussion and presentation [Ei witha partner choose a destination inthe county you ae sung. n column, wrt four ways of feaching that destination Cy uso foo, et) comms 2. ave [seh imeans of vansporta sore fom 1 =the worst to (=the best, Aa up the atl ‘corer and present your concusons a another pat.Expanding notes camps are ith acomparv prs ogee by throngs Te es Since 1965 Moorslvhan —f) (eronde go | (bal oe) — shee at computer chips | Howe pu ht {rpm in eg epeiy become aaa Oyo) | dan de compatin Gowrie’) ey 24monih, | once entering | Moree ua bans The A sind ma Kdrs Winclone tsfoe | tempera maine Inward diese | geese) inom un PC a pede isnt ates pete | Cina vapor faet | GJ Gig) (deren) etary | Moe vai mem sew | Teo evento we more fe Goren Mace upeiciny | acount dewlped | temo pool di a Chemis) |G eguke gi). | com oer pes booming ehadiimratic:conaryto | Ary pot bichisinncbed | (1D. (-epete) Mphystr ying tin | juctmortermond ate wil | an per posing ped: fevrcg lM | Seon i Fevmneamseventingges | (al). \ 1 Hen aves of hese quotas. 1 Theneertam 1) the moe ae ona eran 2 Theme yu chnse mone Bh oscar eta ah 5 Themorct matte gtsomething dane, 6) the more poole hk ing (Andy Warhol) 4 Pmapeatinievertalukeand ind the @) the Borderie sto cath (Mie Tat) WEEE awn pron cone eres tat your own neon ne testo Smarter Stents Te a ny em are oom 5 Theharer sou woe the Dealing with requests [Ev ross out the inappropriate eronse to these requests for hel, asinthe example 1 Wilyou at ec of aes, please? a) Netware 1) You Tea have one ofyur ica, 6), Sn, ve or oo mah oar. 2 Gansow tell me we mth th projector on? a es Fea 1) olden maa ©) in som, Enewerae i me '5 Could you poly etme s sandwich when you go ot othe pot afi? 1) Yes with plese 1 Sure fy cl ane the hone while Fm out ©) You could pos 4 Toner ify oul spare the ine o make afew photocopies for me? Yes woul BU ont ce wy nat — 5 Would you ind ving se a and with his tle? 1 rather bea Bey 2 esi Sernirmetawers—) Notatall Mee om 7 conionreliofrdyaw Negotiating ‘icromerelns” EH Work with parine to practi ting for el, Wie st of ve things you ned odo Choir tn negotiate fo dlagete to your partner te nes you don want odo.2 Information > ening or reater ane 1 roleplaying telephone z| Discussion, IE becide how far you agre with these statements abou telephoning Write age, Fedepends or esegree 1 Its impotan ae afew moments of smal ak Before geting own Business 2 owe never eto pole o the lepine 5 Iesamch easter tsa yes than 5a" 4 When sou cant hp steane, fs ete to say no dre than to mace wp excuses 5 Theale doier when to end thecal the eter should wat forthe aller ig [Bd oiscuss your answers to Exerc 1 witha prtner Do you thik it ifereatin other ars ofthe world? Listening for register [EI 2127-100 Uten to four telephone convection nd answer the question below 2. Inwtichcompranton eee speakers od somnntance colleges rm let Listening for inference EBD 137-140 sen agin and answer the questions for each conversion, 1 What puns can ou make abut the speakers? Imagine how od they, what they ok (By 2 127-120 with a parne find suitable word to complete the expressions athe ‘nels. Then sen agin and check your ess Useful expressions: Telephoning ave you got of mines? requesting hap Doyo0 Ba ao? I aswandeing eau ehyou 8 Coyoutmryoucous endme? on vu Aefuina etn Araya a Ending ne ctBeco aes avast ‘oie [Eh compete thee algues with suitable expressions. Then practise them witha partner. Ale: Bille: ‘hho Alex How's ang? ‘le ‘ie: Noproblen wart anne ote ra ‘le ie: Wei Timor to dapat jou, Bul dont ‘ie: OK But just Fe me now i here’ anything | Rie: OR Be = Criss Hel ts Chris ere. not ting you a 2 ‘chris: Fin jt lingo ak yo mid ing me four etal. Dew ‘cis: Wel dso ink oul posi aro our py of Ofc 010? nec arena and ‘ant nd min. Dow Chri: Of Toe. Wel esr ind hoagie Tsk, It nese Ang, wos keep yu om our Ein: 1. 1m, Sony tober ou You wold Igoe to have the ew IP adress would you? rani: ee in: ila Thanks w milion Frail : ine O¥ hen Te you ge Bock 0 work Thanks = Tou Bye Roleplay [Ed with pare, rate roleplaying tornt eaphone situations Use suitable formal polis or crectnformal language, nd inude smal alka opproprct ‘Seasons Sent ei ‘hemanaging pre aba Jes thal Computer pabems Your PCs bcken lows ao you cal bern fore out erect cal om a coegue you ie oat You tart by rome you For more telephone stustons, Student A should lok at page 16, and Student 8 should look ‘ry uy ani fe up heigl abou i renee Yous by avrg your one thincyou nove fed tout jou redo tes Call 2 we arn Yor pra st