Instagram Direct Message Templates for Bus

Your Business Information

Website Homepage URL
Newsletter URL
FAQ Page URL
Coupon Code
Support Email
Influencer Collab Email
Blog URL
UGC Campaign URL

Direct Message Templates for Instagram

Send Promotional Messaging Request Influencer Collaboration

Hey, I really love your profile! I've

spoken with our marketing team and
we would like to invite you to apply
Hey, thanks for being a loyal
for the opportunity to try one of our
follower! Have you had the chance to
new products for free. And, if you like
check out our new website design?
it, maybe your audience would like to
I'd love to invite you to take a look:
hear about it. If interested, please
reach out with your full legal name
and Instagram handle to

Wow! Your latest post really caught

my attention. It also made me wonder
Hi there, I want to let you in on a if your followers would be interested
little secret... we're offering a our products. Please, check out our
discount to all Instagram followers. profile to see if you like what we have
Use this coupon code on our website to offer. If so, we'd like to invite you
within the next 7 days to find out to become a brand ambassador. Please,
how much you can save: reach out to the following email with
your full name and Instagram handle
(let them know I sent you).

Have you ever worked with other

Did you know we're running a
sitewide promotion right now? We
have hundreds of items being
liquidated to make room for next
season. Check it out!
brands as an ambassador? Your profile
really stands out to us. If you're
interested in receiving discounts and
free items in exchange for sharing
images with your followers, we'd be
ecstatic! Just reach out to the
following email address with your full
name and Instagram handle.

Did you know we're running a
sitewide promotion right now? We
have hundreds of items being
liquidated to make room for next
season. Check it out!
Have you ever worked with other
brands as an ambassador? Your profile
really stands out to us. If you're
interested in receiving discounts and
free items in exchange for sharing
images with your followers, we'd be
ecstatic! Just reach out to the
following email address with your full
name and Instagram handle.

Our Instagram followers often get

I have great news! Your profile caught
access to exclusive deals. But, we
my eye and I spoke with our
have even more in our email
ambassador program about you. They
newsletter. We're running a
want to work with you! For more
promotion right now and all new
information, please reach out with
subscribers will receive a surprise. I
your full name and Insta handle to
would love for you to check it out!

Hello, I've been following your profile

I noticed you're an active follower.
First of all, I want to thank you.
Second, have you checked out our
blog? There's a ton of content that I
think you might be interested in.
Check it out!
for awhile now and your posts really
inspire me. I feel like you'd be a great
candidate for our ambassador
program. You can get cool gear and
discounts. If you're interested, please
reach out to the following email with
your full name and Instagram handle:

Hi there, the team and I have been

following your posts for the last
couple of months and we think you are
Guess what? We've launched a new
a perfect candidate for our brand
user generated content campaign and
ambassador program. Please, have a
you have the chance to win discounts
look at our profile to see if anything
and other cool prizes just for sharing
piques your interest. And, if it does,
photos of our products. See more
reach out to the following email
details here:
address with your full name and
Instagram handle to find out what gear
and discounts we can offer:

It's really hard to capture my attention.

But, somehow, you've done it. I
absolutely love your posts. Have you
Hello... I wanted to take a moment to
ever thought about becoming a brand
let you know that we've got hot deals
ambassador? If this is somehting
going on in several categories right
you're interested in, I'd like to invite
now. Head on over to our website to
you to send your full name and
check them out:
Instagram handle to the following
email for more information on our
program:
 It's really hard to capture my attention.
But, somehow, you've done it. I
absolutely love your posts. Have you
Hello... I wanted to take a moment to
ever thought about becoming a brand
let you know that we've got hot deals
ambassador? If this is somehting
going on in several categories right
you're interested in, I'd like to invite
now. Head on over to our website to
you to send your full name and
check them out:
Instagram handle to the following
email for more information on our
program:

Hey! We have an awesome campaign

Have you ever wondered what goes
on behind the scenes at our
company? We've got answers to that
and much more on our blog. I'd love
for you to check it out...
going on right now that you might be
interested in. You even have a chance
to earn discounts and free stuff for
sharing your thoughts about our
products. If this sounds cool, have a
look!
 Instagram Direct Message Templates for Business

ormation
How to Use This Template

Note: Read Instagram's Community Guidelines to stay in compliance.

Direct Message Templates for Instagram

Answer Questions Reply to Complaints
When will my order arrive?

I'm sorry to find out that you had a

We strive to Process all orders poor experience. We would like to do
immediately after they are processed. everything we can to make this right. It
Some items may take longer to arrive would be great if you can send a few
than others. For more information, please more details about what went wrong to
see the FAQ page on our website:

Can I return my item for a refund?/

Can I exchange my item?

Hey, I read your complaint and I'm

sorry you had a poor experience. This
We do accept returns and exchanges, is not the type of service we strive to
within certain parameters. For more provide. I'd like to offer you a discount
information, please see the FAQ page on on your next order. Please use this
our website: coupon code next time you're on our
website:

What are my Order Delivery options?

First of all, I want to apologize for the

fact that you had a less than ideal
experience with our brand. We strive
for excellence and realize that's not
what happened here. So, we'd like to
help. Can you please reach out to the
following email address with details
about what happened?

For more information, please see the
FAQ page on our website: " &B6
First of all, I want to apologize for the
fact that you had a less than ideal
experience with our brand. We strive
for excellence and realize that's not
what happened here. So, we'd like to
help. Can you please reach out to the
following email address with details
about what happened?

Where are your products made?

Hi, I'm reaching out with a sincere
apology about your experience with our
Thank you for asking. We are proud of brand. We really want you to be able to
the selection of products that we offer. trust us and we want to make this right.
For more information about where Would you mind sending more details
products are made and materials sourced, about the problem to the following
please visit the FAQ page on our email address so we can help you
website: resolve this situation?
How do I make sure to order the right
size? I know that in the information age, it's
easy to feel like you're on the
backburner. We don't want to be the
brand that doesn't listen. I read about
Thanks for your query. You can find your problem and I want to help you
sizing information on the FAQ page on get things sorted out. Our team is
our website: expecting to hear from you and ready
to find a way to make things right. Can
you please send an email with more
details about your problem?
How can I order an item I saw in your
post?

Hey there, I read your complaint and I

want to let you know we're listening. I
would like to do everything I can to
Hey! I'm glad you asked. Any items that make it right. Would you mind sharing
are still in stock can be ordered on our your email address or order number
website. Feel free to check it out! with me so that I can look up your
transaction and find out what
happened? Thanks!

Do you offer discounts for products in

exchange for Instagram shares?
We don't always make mistakes, but
when we do, we do everything we can
to make them right. I read about your
problem and, to be clear, this isn't
acceptable. Can I get more information
about what happened so we can find a
way to remedy the issue?
 We don't always make mistakes, but
when we do, we do everything we can
We do have an influencer program. If to make them right. I read about your
you're interested in collaborating, we'd problem and, to be clear, this isn't
love to share more. Please reach out with acceptable. Can I get more information
your full name and Instagram handle for about what happened so we can find a
more information: way to remedy the issue?

Do you have an affiliate/influencer

program? I would like to join!
That's great to hear! Yes, we do have an
influencer program. If you meet the
requirements, we would love to consider
you as a candidate. Please reach out to
the following email address with your
full name and Instagram handle:
Hi there, I saw that you had a problem
recently and I wanted to see if there's
anything I can do to resolve the issue
for you. Would you mind telling me a
bit more about what happened so I can
see what we can do for you?
How to Use This Template

s Community Guidelines to stay in compliance.

Respond to Feedback

I wanted to reach out and thank you for

your thoughtful feedback. I appreciate it
and will be sharing it with the rest of
the team. Cheers!

Hey! I saw your comment. I wanted to

let you know that we appreciate
thoughtful feedback like this. We've
taken note of your ideas and are taking
them into consideration behind the
scenes. Thank you!

Thank you for taking the time to leave

us feedback. I just wanted to let you
know that we read everything and we
take it into consideration. Your
thoughts help us continually improve
our operations. Please, continue to let
us know what you think and how you
feel about our brand.
Thank you for taking the time to leave
us feedback. I just wanted to let you
know that we read everything and we
take it into consideration. Your
thoughts help us continually improve
our operations. Please, continue to let
us know what you think and how you
feel about our brand.

In this day and age, it's easy to feel like

your voice isn't heard. But, we strive to
make sure everyone who interacts with
our brand knows we want to listen.
Thank you for giving us feedback. We
will take your thoughts into
consideration as we move forward.

You took the time to share your

thoughts about us and we want to let
you know how much we appreciate it.
We want to know what our customers
think and people like you make it
possible. Thank you for sharing your
helpful ideas. We will consider them as
we continue to evolve our business.

I see that you left some feedback for us

and just wanted to let you know it is
extremely valuable. I encourage you to
continue to share your thoughts and
ideas as they will help us make ever-
improving decisions within our
business. Thank you.

It's the most wonderful feeling in the

world to know that our customers are
open to sharing their opinions about our
products and services. I just wanted to
say thanks for voicing your thoughts.
We hear and appreciate you!
It's the most wonderful feeling in the
world to know that our customers are
open to sharing their opinions about our
products and services. I just wanted to
say thanks for voicing your thoughts.
We hear and appreciate you!

Hi! I see that you shared your thoughts

about our brand and I just wanted to
take a moment to thank you. Your
feedback is invaluable to us as we
continue to build our brand and serve
customers like you.