LESSON 2:

E-LEARNING AND USE OF TECHNOLOGY IN TRAINING

Technology and Collaboration Technology allows digital collaboration to occur.

Digital collaboration is the use of technology to enhance and extend employees’
abilities to work together regardless of their geographic proximity. Digital collaboration
includes electronic messaging systems, electronic meeting systems, online
communities of learning organized by subject where employees can access interactive
discussion areas and share training content and Web links, and document-handling
systems with collaboration technologies that allow interpersonal interaction.
Digital collaboration can be synchronous or asynchronous. In synchronous
communication, trainers, experts, and learners interact with each other live and in real
time the same way they would in face-toface classroom instruction. Technologies such
as video teleconferencing and live online courses (virtual classrooms) make
synchronous communication possible. Asynchronous communication refers to non–
real-time interactions. That is, persons are not online and cannot communicate with
each other without a time delay, but learners can still access information resources
when they desire them. E-mail, self-paced courses on the Web or on CD-ROM,
discussion groups, and virtual libraries allow asynchronous communication .

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