Q-Pulse

A U D I T M O D U L E Q U I C K S TA R T G U I D E
®

What is the Audit module?

Audits are an important factor in many organisations to ensure continuing good practice, to identify areas for
improvement, and to demonstrate compliance to clients and regulators.

The Audit module in Q-Pulse lets you manage every stage of the audit process, from its scheduling and planning,
through its implementation and through to closure. This quick start guide explains key audit tasks to both auditors
and auditees (the people being audited).
Due to user permissions, you may not be able to perform all the tasks shown here. Contact your Q-Pulse administrator for more information.

Searching and viewing Audits

1. Open the Audit module from the LaunchPad
2. You can now search for audits by fields common to every
audit, including calendar (the type of Audit), status or the
audit involved. The keywords field lets you search by the
audit’s title, number or overview text.
3. Click [Search] to begin the search. Search by other criteria
Save your search
4. You might also want to change how audits are shown in the
list view. By selecting one of the calendar icons at the top of
the list view, you can choose to view the normal list views, or
view audits by day, week, month or year.
5. In the calendar views, the symbol shown beside the audit
indicates its status.
Audits by day, week, month or year

Audit has been scheduled but not confirmed

Audit has been scheduled and confirmed

Audit has been performed

Audit performed and audit report accepted

Audit performed, audit report accepted and any

Audit status symbol
associated findings (CA/PAs) have been completed.
Audit has been closed

Viewing previous Audits

1. W
hen you are involved in an audit, it can be useful to view the
results of previous similar audits.
2. From the list view, select the audit you are involved with.
3. From the [View] menu, select [Last Audit].
4. Click [By Title] to display all audits which share the title of the
audit you selected.
5. Click [By Primary Score] to display all audits which share the
primary scope as the audit you selected (see next section for
more information on scope items).
Viewing Scope Items This symbol denotes the Primary Scope
1. Each audit should have scope items, which describe what
is to be covered in the audit. Raise a Change Request

2. These scope items can relate to many different areas, such

as documents, departments, standards, processes and
suppliers.
3. The most relevant or important scope item is called the If the scope item is a document, click the blue link to open it
Primary Scope.
4. To view scope items, open the audit record and expand
the Scope section.

Answering Checklist questions and raising

findings / observations against specific questions Double-click any question
(Auditors only) to add the response

1. During the audit, the auditor can ask questions to the

auditees.
2. All these questions are contained in the Checklist section
of the Audit record. Or click [Start] to answer
each question in turn
3. Once you have set up your checklist of questions and the
audit has started (i.e. there is a date in the Actual Start
field), you can start asking questions (either through
Q-Pulse or the Audit for iPad app).
4. Each question can have an area of standard, guidance, and
a maximum available score.
Add the auditee’s response
5. When the auditee answers a question, the auditor can to the question here
record the answer in the “Response” section and assign a
score (if required).
6. If the answer to any question is incorrect or inadequate, Add Approval Response
the auditor can raise a non-conformance.
7. To do this, click the icon, select a suitable wizard, then
add all known information into the fields. If the audit is set
to raise incidents, click the icon. You will need to select
classification values and perform a risk assessment.
8. When you click [Finish], the finding will be saved in the CA/
PA / Incidents module and will be managed in the same
way as other non-conformances.
9. If you wish to add your own comment to a checklist
question, but not raise a non-conformance, you can click
the [Add Observation] icon. Raise CA/PA using wizard
10. All observations and CA/PAs / Incidents will be stored in
the Findings section of the audit record.

Raising Findings against the Audit (Auditors only) Add Observation

1. Any findings raised against checklist questions will be

recorded in the Findings section of the audit record.
Number of findings made against this audit
2. However, you can also record CA/PAs / incidents and
observations against the audit itself.
3. To do this, click the icon (for CA/PAs) or the icon (for Add Observation
Incidents). See steps 7-10 above. The status of the CA/PA
will normally be “Open”

Raise CA/PA using wizard

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