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Motivation - ® Complete the three definitions of moiivation with wards from the box: ‘© Motivation behaves drives effort outcomes reach willingness what (1)___drives us to try to @) certain goals. ‘© Motivation is a decision-making process through which @ person chooses desired (3) _____and (4) ____ in ways that will lead to acquiring them. © Motivation is the (5) to make the (6) _ to achieve certain goals. ‘An important theory cf motivation in management is Masiow’s Hierarchy of Neads. Maslow (1242) described fv levels of need. Loak at the pyramid below which shows these needs, lead the text cn page 19 and «5 for each leval (1-5) in the pyramid. Use the words in the vate the name: ‘box opposite. cai-devloprant recognien stats ‘sethastaern| senso ofbelonang ove ceeutty protection hunger torst wath Se ee eee eee eee eee eee eee Eston needs Physiological neads ‘Safety needs, Selt-actualzation Social needs Maslow’s theory suggests that people treat each level as a motivating factor, but once a level is achieved it is no longer motivating. Instead, the next level up becomes the new motivator. This tells us that in the workplace, esteem needs are important, but once achieved, they are no longer significant. Self-actualization, or self-development, is much more important, Managers therefore have to make sure that their staff continually feel that they are improving and achieving more in terms of self-actualization. “Maslow also states that it is not possible to move up a step without first fulfilling the lower needs.

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