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Identifying What Pediatric Residents Are Taught About Children and Youth
With Special Health Care Needs and the Medical Home
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S184 NAZARIAN et al
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An interview tool, the curriculum grid, comments on educational experiences Types of community experiences in-
provided the framework for all inter- related to CYSHCN into 4 categories: cluded the following.
views.11 Families of CYSHCN, physi- learning from families; learning from the ● Community visits: Residents met
cians, and community partners devel- community; didactic and experiential with community professionals such
oped the grid collaboratively, and learning; and direct patient care: oppor- as teachers, social workers, or care
members of the Massachusetts Consor- tunities and challenges. The selected coordinators and observed CYSHCN
tium for Children With Special Needs and examples that follow represent a com- and their families in different com-
the Massachusetts chapter of the Amer- posite of efforts across all involved munity contexts including early-
ican Academy of Pediatrics Committee residency programs. Not all examples intervention programs, specialized
on Disabilities revised it. This grid lists 24 are practiced at all institutions. schools, family support groups,
curriculum topics (such as developmen- The interviews revealed a variety of ef- homeless shelters, day care cen-
tal screening, individual care plans, and forts to promote resident learning ters, and camps.
school health) that are relevant to the from families, such as the following. ● Community members as teachers:
care of CYSHCN, 13 venues or formats for
Care coordinators, social workers,
teaching (including community rota- Home Visits
and other nonphysician providers
tions, home visits, and community expe- Visiting families in their homes as part sometimes participated as faculty,
riences), and 5 types of teachers (such of a community or developmental rota- by leading conferences and work-
as family members of CYSHN and spe- tion or home-visit program helped res- shops, or hosting residents on com-
cialist providers). idents better understand the daily munity trips.
The primary investigator conducted all lives of CYSHCN and the cultural con-
● Simulation exercises: Residents
of the interviews, and an assistant took text in which they receive medical care
played the role of a parent with
notes on and audiotaped the interviews. and support services.
scarce resources to learn about
The primary investigator reviewed the
Use of Family Members as Faculty identifying and accessing commu-
interview notes and audiotape, grouped
nity resources from the parent
the comments according to theme, and Parents led conferences and co-
perspective.
prepared a summary of the interviews presented in such venues as grand
from each program site. The faculty liai- rounds. They were hired and trained to ● Medical-legal partnerships: Resi-
son at each site reviewed the summary work as family support workers as part dents worked with local lawyers
to ensure accuracy. We then grouped the of the medical team in primary care and who provided direct service to their
comments thematically across programs. specialty clinics in 1 program. patients, trained residents on legal
issues, and offered opportunities
Residents completed a written survey in-
Partnerships With Families for resident community visits. In a
strument before their interviews to pro-
Residents reported: daylong advocacy boot camp, legal
vide quantitative data on resident expo-
partners presented “crash courses”
sure to and interest in learning ⬃22 “We are taught to always listen to the
topics related to CYSHCN. Residents also family; it is a part of the culture.” in utility law, domestic violence, and
responded to 7 survey questions by rat- “[Residents are encouraged to] develop other topics.
an understanding of the degree to which
ing their comfort levels with various ac- parents know their kids, learn about
Residents indicated a need to learn
tivities related to the care of CYSHCN by how much information parents [can] more about how to identify resources
provide, learn that [they, as providers,] in patients’ communities, especially
using a 4-point Likert scale. have to work differently with different
To supplement the interview and written families, [and that] doctors can lean on about the roles of care coordinators
survey data, we also obtained curriculum
parents as resources . . . because the and discharge planners. One resident
parents are the experts.”
materials, such as conference schedules said, “We see [care coordinators and
and lecture topics, from each program. Most programs offered advocacy/ discharge planners] everywhere. . . .
community experiences in the outpa- They do all the stuff to help patients go
RESULTS tient setting as discrete rotations or as home. We learn what their usefulness
part of a developmental rotation or is, but [we are not taught the]
Resident and Faculty Member continuity experience. These experi- skills. . . .” Faculty members echoed
Interviews ences taught residents about re- this sentiment: “I would love to have . . .
We interviewed 31 faculty members sources available to CYSHCN and the the specialist social worker or nurse
and 25 residents and organized their barriers to accessing those services. practitioner talk a little bit about,
S186 NAZARIAN et al
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S188 NAZARIAN et al
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The online version of this article, along with updated information and services, is
located on the World Wide Web at:
http://pediatrics.aappublications.org/content/126/Supplement_3/S183.full.html