Dear Sir,

My name is Luu Quynh. I am writing to complain about the cartridges.

Two weeks ago, I bought two cartridges for my printer online from you. When
they arrive, I find that the best before date on them has already passed. I am
pretty disappointed. I think the best way to solve the problem is to replace me
with two new ones.
I hope you will look into the matter and give me an immediate reply. I am
looking forward to hearing from you.
Your faithfully,
Quynh