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Job Description
Sales Application Engineer, reporting to the Director of Sales & Marketing, will be responsible
for supporting ICT sales personnel and customers. The Sales Application Engineer will be the
first point to contact for customers contacting ICT to enquire about ICT products and solutions.
The Sales Application Engineer will be responsible for selecting the best product(s) and
systems solutions for all customer requirements, and will be required to work with ICT sales
personnel and distributor account managers to follow up on open sales opportunities to ensure
these opportunities are converted to sales orders.
Responsibilities
Responsible for all inbound sales and tier-one technical support enquiries
Create new sales opportunities through inbound lead follow ups
Identify and propose DC power solutions based on customers’ technical and application
requirements
Follow up on trade show leads
Support ICT business development managers and account managers by managing sales-
based interactions with customers and following up on new identified opportunities
Provide technical support for ICT’s business development managers and account managers
Provide technical support to ICT’s sales channel partners and outside distributor sales reps
Remain current on industry trends, product applications, market activities and competitive
products
Provide important market and customer feedback to ICT for product improvements and new
product development
Create quotations and technical proposals for customers
Maintain detailed records of all interactions with customers through Salesforce.com CRM
tool
26921 GLOUCESTER WAY ALDERGROVE, BC V4W 3Y3 TEL 604.856.6303 FAX 604.856.6365 www.ictcorporate.com
Requirements
About ICT
ICT is a leading manufacturer of power system products for land mobile radio, fixed wireless
broadband and industrial power markets. Our power solutions help improve uptime, reliability
and quality of service by providing reliable remotely monitored and controlled power to critical
communications equipment. For more information, please see www.ict-power.com.
Interested candidates should send resume and cover letter to: blair.clements@ictcorporate.com
26921 GLOUCESTER WAY ALDERGROVE, BC V4W 3Y3 TEL 604.856.6303 FAX 604.856.6365 www.ictcorporate.com