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    Best Practices to Define Business Capability Maps

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    LeanIX Poster Best Practices to Define Business Capability Maps

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    Best Practices to Define Business Capability Maps

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    93 views1 page

    LeanIX Poster Best Practices To Define Business Capability Maps

    Uploaded by

    Sina Fardi
    Best Practices to Define Business Capability Maps

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    BEST PRACTICES TO DEFINE

    Business Capability Maps

    BEST PRACTICES
    STRATEGIC CUSTOMER PRODUCT & SERVICE PRODUCTION PROCUREMENT ENTERPRISE MARKETING FINANCE &
    MANAGEMENT RELATIONSHIPS DEVELOPMENT & LOGISTICS SUPPORT & SALES CONTROLLING Business capability modeling is a technique for
    the representation of an organization’s business
    Strategy Development Customer Management Engineering Production Design Purchasing IT Management Sales Controlling
    anchor model, independent of the organization’s
    & Planning
    Manage Purchase Requirements
    structure, processes, people, or domains.
    Develop Vision/Mission Identify Customer Manage Requirements IT Strategy Management Qualify Opportunity Business Planning
    Manage Production Requirements
    Define Strategy Manage Customer Design Products Manage Purchase Order EA Management Manage Client Cost Accounting
    Define Production Process
    Track Strategy Manage Customer Hierarchy Conceptualization Manage Purchase Catalogue IT Service Management Advise Client Forecasting Don’t overlap
    Define Production Site
    Adapt Strategy Manage Community Construction Tendering Application Management Create Specific Offer Good capabilities do not overlap; they are
    Plan Material Requirements
    Manage Strategy Manage Org. Context Manage Purchase Requisition Technology Management Negotiate Offer Payroll
    mutually exclusive. A good test is to check
    Manage Waste Disposal
    Approve & Transmit Order IT Project Management Create ERP whether you can assign Level 2 capabilities
    Quality Management Time Stamp Report
    Manage Purchase Procedure
    without ambiguity.
    Organization Development Contact Management Test Initial Quality Manage Trials Manage Payment
    Production Steering Manage Category
    Coordinate Process Strategy Outbound Contact Track Quality Workforce Management Process Taxes
    Retrieve Product Information
    Plan Long Term Inbound Contact Manage Debugging Deploy Workforce Demand & Offer
    Monitor Production Process
    Define “What”; not “How”
    Develop Organization Goals Classify Demand Manage Product Document Sourcing Management
    Workforce Planning Treasury Business capabilities encapsulate what
    Localize Product Identity Customer
    Strategize Business Unit Route Contact Define Sourcing Strategy Manage Work Order Foreign Exchange Management a business is doing right now and what it
    Bill of Material Management Manage Customer Profile
    Contact Interaction R&D Define Sourcing Requirements Financial Risk Management must be doing to meet current and future
    Deliver Product Manage Customer Hierarchy
    Mergers & Acquisitions Manage Interaction Manage Product Portfolio Manage Sourcing Tender Process Information Management Cash Management challenges.
    Decide On Sourcing Manage Community
    Manage M&A Strategy Manage Innovation Define Reports and KPIs
    Production Order Manage Customer
    Manage M&A Customer Scoring Manage Patent Gather Data Settlements & Payments
    Management
    Track Acquisitions Define Customer Risks Manage R&D Process Logistics Management
    Manage Org. Context Long-term stability
    Process Data Account Payables
    Plan Supply Quantity Identify New Channels Properly defined business capabilities are
    Manage M&A Integration Manage Customer Risks Manage Returns Illustrate Data Travel & Expense Management
    Plan Production Orders fairly stable over time, persisting throughout
    Check Credit-Worthiness Requirements Definition Manage Logistic Order Govern Data
    Manage Order Validiy
    Billing any organizational changes. Only major
    Manage Transportation Customer Success
    Manage Core Business Evaluate Existing Products
    Plan Production Program Management
    Revenue Cycle Management business model updates should affect them.
    Evaluate Existing Products Order Management Review Demand Manage Demand Forecast Knowledge & Research
    Pre-production Planning Manage Customer Onboarding
    Manage Bus. Performance & Ops Validate Order Manage Materials Management
    Increase Customer Lifetime Value Tax Management
    Coordinate Projects Track Order Require Distribution Supplier Contact Manage Knowledge
    Handle Trading
    Cross-organizational
    Machine Management Avoid Customer Churn
    Manage Projects Bundle Order
    Management Manage Research Don’t focus too much on business units.
    Define Plans for Customer Upsell Tax Settlements
    Build Machine
    Steer Order
    Manage Supplier Collaboration Manage Tech Scanning Capabilities should remain the same and
    Method Development Manage Upsells Tax Returns Mgmt.
    Operate Machine be independent of the current structure
    Manage Supplier Registration
    Innovation & Technology Cancel Order Define Method Tax Planning Strategies
    Calibrate Machine
    Classify Supplier Offer
    Terminate Contracts of the organization.
    Management Enterprise Risk
    Validate Method Tax Determination
    Manage Machine Information
    Manage Supplier Contact Routing Management
    Scout Trends
    Contract Management Refine Method Manage Tax Questionnaire
    Optimize Machine Marketing & Sales
    Manage Compliance
    Manage External Innovation
    Manage Contract Execute Method
    Manage Fraud
    Development 7 to 10 capabilities at the top level
    Manage Internal Innovation Supplier Contract
    Negotiate Contract
    Materials Management Define M & S Requirements Asset Management The highest level capabilities should be a
    Management Manage Insurance
    Manage Innovation Process complete description of your business. Aim
    Manage Frame-Contract Product & Service Delivery Monitor Channels Investment Planning
    Manage Containers Negotiate Supplier Contract Manage Security
    Track Innovation
    Manage Product Usage Schedule Production Develop M&S Channels
    to make your categories reflect key aspects
    Handle Dangerous Goods Decommissioning
    Enact Supplier Contract Business Continuity
    of what the business actually does.
    Manage Production Fetch Material Develop M&S Messages Asset Performance Mgmt
    Manage Supplier Contract
    Externals Management Define Customer Value
    SLA Management Test Quality Performance Manage Material Requirements Manage Asset Lifecycle
    Manage Supplier Frame Contract Enterprise Effectiveness &
    Evaluate & Select Proposition
    Track & Report SLA Breaches Manage Product Traceability Manage Incoming Materials Project Management Breadth rather than depth
    Maintain Contracts Define Marketing Budget
    Manage SLA Violations Accounting
    Warehouse Management Manage Portfolio Don’t go too deep. Illustrate the breadth of
    Monitor Performance
    Production Preparation Maintenance Material Disposition Manage Programs Manage General Ledger your organization’s business capabilities by
    Manage Payments
    Align Resources Manage Maintenance Plan Develop Projects Enterprise Consolidation going no more than three levels down. This
    Restocking
    Terminate Contracts
    Procure Materials & Services Handle Spare Parts Cost Accounting will be enough to represent the IT landscape
    Packaging
    Select Suppliers & Developers External Reporting
    of your enterprise.
    Recognize & Recover Failure Manage Claims Human Resources
    Strategic Business Initiatives
    Master Production Schedule Management Performance Reporting
    Shipping
    Develop Strategic Initiatives
    Change Management Manage Employee Inventory Valuation
    Manage Inventory
    Evaluate Strategic Initiatives Accepted by all stakeholders
    Market Testing Manage Deviation Allowance Manage Payroll Investor Relations
    Commissioning The goal of business capabilities is that they
    Select Strategy
    Market Survey Analyze Deviations HR Policies & Processes
    Goods Receipt & Service Entry become a common basis for discussion and
    Establish High-Level Measures
    Recruiting
    Analyze Customer Intelligence Access Deviations planning. Take every opportunity to anchor
    Evaluate Market Opportunities Plan & Execute Deviations Manage Talents your organization’s processes to the model.
    Business Concept
    Establish Measures Trace Deviations
    External Assessment
    Legal
    Market Surveys Infrastructure Management Corporate Governance Policies Linking strategy and execution
    Internal Analysis Plan & Control Construction Preventive Law Program Dev.
    Involve those who define the strategies
    Concept Establishment Operate Site Infrastructure
    when creating your map. Consider strategy
    Ensure Compliance
    Restructure Organization as one input when defining your business
    Build Site Infrastructure
    capabilities on the highest level.
    Manage Location Restrictions

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