TABLE OF CONTENTS

Page Nos.
Certificate ii
Abstract iii-vi
Acknowledgement vii
List of Tables viii-ix
List of Figures x
List of Abbreviations xi
1. INTRODUCTION 1-20
1.1 Background 1
1.2 Capital goods sector: strategic importance 3
1.2.1 Transformer Industry: An Overview 6
1.2.2 Labor issues faced by capital goods (transformer) 8
1.2.3 Role of small and medium enterprises in economic growth 8
1.2.4 Indian transformer industry and role of sme’s 9
1.3 Absenteeism in industries 11
1.4 Effect of absenteeism in transformer companies 12
1.5 Conceptual framework 14
1.5.1 Absenteeism 15
1.5.2 Interpersonal relationships 15
1.5.3 Behavior 17
1.5.4 Labor turnover 17
1.5.5 Productivity 18
1.6 Significance of the study 19
1.7 Scope of the study 20
1.8 Limitations of the study 20
2. LITERATURE REVIEW 21-40
2.1 Introduction to absenteeism 21
2.2 Causes of absenteeism 25
2.3 Absenteeism and productivity 32
2.4 Productivity and organizations 33
2.5 Interpersonal relations in context with Absenteeism, 35
Behavior, employee turnover and productivity
2.6 Behavior in context with IPR, absenteeism and productivity 37
2.7 Labor turnover in context with absenteeism, IPR, behavior and 39
Productivity

3. METHODOLOGY 41-50
3.1 Research Methodology 41
3.2 Objectives of the research 42
3.3 Need of the Study 42
3.4 PROBLEM STATEMENT & RATIONALE FOR THE RESEARCH: 43
3.5 Research Design 44
3.6 Instrumentation 44
3.6.1 Survey Method 44
3.6.2 Primary Data 45
3.6.3 Secondary Data 47
3.7 Population 47
3.7.1 Sampling method and sample size 48
3.8 Research tools 49
3.9 Hypothesis 49
3.10 Variables 49
4. DATA ANALYSIS & INTERPRETATIONS 51-102
4.1 Introduction 51
4.2 Demographic profiles 51
4.2.1 Age 51
 4.2.2 Total experience 53
4.2.3 Current experience 54
4.2.4 Number of leaves availed annually 54
4.2.5 Types of leaves often availed 56
4.3 Analysis and interpretation of absenteeism 57
4.3.1 Reliability test 57
4.3.2 Correlation coefficient analysis (absenteeism) 59
4.3.3 Factor analysis 61
4.4 Analysis and interpretation of productivity 68
4.4.1 Reliability test 68
4.4.2 Correlation coefficient analysis (productivity) 70
4.4.3 Factor analysis 72
4.5 Analysis and interpretation of Interpersonal relationships 79
4.5.1 Reliability test 79
4.5.2 Factor analysis 79
4.6 Analysis and interpretation of behavior 82
4.6.1 Reliability test 82
4.6.2 Factor analysis 82
4.7 Analysis and interpretation of labor turnover 86
4.7.1 Reliability test 86
4.7.2 Factor analysis 86
4.8 Relationship between all independent variables 90
4.9 Regression analysis (absenteeism and productive factors) 91
4.10 Regression analysis (absenteeism and repulsive factors) 93
4.11 Regression analysis (Independent variables and productive factors) 95
4.12 Regression analysis (Independent variables and repulsive factors) 99
5. FINDINGS AND SUGGESTIONS 103-114
5.1 Review of the research 103
5.2 Findings 104
 5.3 Suggestions 109
6. CONCLUSION 115-118
6.1 Implications for management practice 116
REFERENCES 119-126
APPENDICES:
APPENDIX-I: QUESTIONNAIRE
APPENDIX-II: LIST OF ITMA AND NCIC
CURRICULUM VITAE
LIST OF PUBLICATION
LIST OF ABBREVIATIONS
DHI - Department of Heavy Industries

CGSI - Capital Goods Skill Council

CAGR - Compound Annual Growth Rate

SME - Small & Medium Sized Enterprises

D&B - Dun & Bradstreet

NSDC - National Skill Development Council

MSME - Micro, Small & Medium Enterprises

MVA - Mega Volt Ampere

FMLA - The Family and Medical Leave Act

Exim Bank - Export-Import Bank of India

ITMA - Indian Transformer Manufacturer Association

NCIC - National Chamber of Industries and Commerce