L E A D E R S H I P

Leadership Communication

Shinta Dewi Sugiharti Tikson, S.E., M.Mgt.

Communication is a process by which
information and understanding are
transferred between a sender and a
receiver.

Verbal

Nonverbal
Communication and Leadership
Leaders use communications to
influence others, so leaders need
to have good communication
skills.
LEADING STRATEGIC CONVERSATIONS
Strategic conversation refers to communication
across boundaries and hierarchical levels about
the group or organization's vision, critical
strategic themes, and the values that can help
achieve desired outcomes.
 Six key components for facilitating strategic
conversations:
Creating an Open
The Power of Stories
Communication Climate

Communicating
Asking Questions
with Candor

Dialogue Listening
CURRENT COMMUNICATION CHALLENGES

1. Leadership via Social Media

Social media directly supports the trend
toward openness and transparency
and gives leaders a new way to connect
and build relationships with
employees all across the organization
and around the world.
2. Being Crisis-Ready
Communication is a key part of a leader's job, but at no
time is it more crucial than during times of rapid
change, uncertainty, or crisis.
To be prepared for communicating in a crisis, leaders can
develop four skills: Stay calm

Be visible and supportive

Tell the truth

Communicate a vision for the future