BSBHRM501 Manage human resources services Service Level Agreement Template

This document is Service Level Agreement Template.

It is part of the supporting assessment resources for Assessment Task 3 of BSBHRM501.

Boutique Build Australia

Human Resources Service Level Agreement

Overview
What is the purpose of this document?.

Service Specifications
Who will provide what to whom?

Recruitment and selection activities

Include specific recruitment needs and tasks the human resources team member will
undertake.

Performance Standards
Performance standards include:

The human resources team will ensure that all activiities assoicated with recruitment are
actioned in the following timelines.
Activity Detail Responsibility SLA target

Advertising

Shortlisting

Candidates
contacted

Client (Manager) Responsibilities

The client undertakes to:

Monitoring and Review