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AP02-EV04- "Implementation of an English language survey".

Presented by:
Mileidis Maria Polo Silva

File: 23483214

Presented to:
ERVIN JAIR MATEUS OSMA

Agribusiness Management Center of the East


Market Management Technologist
10/11/2021
SURVEY

Hello my name is Mileidis maria polo silva and I work in storesMM we are
making improvements in the quality of service and your opinion would make
us very helpful, for that you must answer the following questionnaire:
1. How easy is it to enter our page?
a. Simple
b. Very easy
c. Complicated
d. Very complicated
2. Is our page easy to navigate?
a. Yes
b. No
3. From one to ten, how do you rate our home delivery service?
______________
4. What do you like most about our service?
__________________________________________________________
_
5. What is thequalityforyou to use our service again?
a. Very unlikely
b. Improbable
c. Neutral
d. Likely
e. Very likely
6. To what extent did the quality of the service exceed your
expectations?
a. A lot
b. Average
c. Little
7. How likely are you to recommend us with friends or family?
a. Improbable
b. Neutral
c. likely
8. Which area would you like to improve?
a. Web page
b. Sales
c. Homes
9. How would you describe our service?
a. Great
b. It is ok
c. Neutral
d. Bad boy
e. Very bad
10. How was the attention to solve your ducas?
a. Very good
b. Well
c. Neutral
d. Bad boy
e. Very bad

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