Phrases/Paragraphs Page 2 no. 2 Client steps Kindly put where the (Submission of means of department need to submit the verification of from different means of verification and the categories of areas of Quarterly Accomplishment assessment and Quarterly reports. Accomplishment Reports.) Page 8 no. 10 Clients Steps (Sending back the Returning the completed Client filled-up client satisfaction Satisfaction Survey Form, Survey Form, acknowledgment acknowledgment, and providing and provide updates/actions updates/actions taken on the taken on the recommendations recommendations provided) Page 9 no. 1 Agency Action (Review the Examine the information/data submitted information/data and and MOVs submitted by FOs MOVs from FOs and CRCFs) and CRCFs. Page 10 no 4 Client Steps (Acknowledge Recognize receipt of the report receipt of report and clarity and, if possible, address any other concerns when possible) additional concerns.