Professional Documents
Culture Documents
OF
Forcepoint Web Security Cloud
Prepared For
Pluto Seven
Copy No. 1
1
Approvals
Distribution Control
Copy No:1.0 Distribution: Private
Approval Copy Customer: Pluto Seven
Approval Copy Account Manager: Vinita Kumari Approval Copy
Other Copies Reports Repository
2
Notices
Copyright @2018 Softcell Technologies Global Private Limited
All Rights Reserved.
The information contained in this document is confidential. It is suitable only for use for its
intended purpose and may not be disclosed to third parties or modified /changed without
express written agreement OfSoftcell Technologies Global Private Ltd.
Softcell believes the information in this publication is accurate as of its publication date; such
information Is subject to change without notice.
Softcell conducts its business in manner that Conserves the Environment and protects the safety
and health of its employees, customers, and the community.
Softcell, the Softcell Technologies logo, Are trademarks of Softcell Technologies Global Private Limited.
Notices
©2018Softcell Technologies Global Private Limited This document is the property of and is proprietary to
Softcell. It is not to bed is closed in whole or in part without express written authorization of. It shall not
be duplicated nor used, in whole or in part, for any purpose other than to evaluate Softcell’s Proposal
and should be returned upon request.
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Document Control Page
Item Detail
Applicability All teams/resources involved in the development, release, and success of the
service: Architects, Consultants, Project Management etc.
Revision History
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Executive Summary:
This Statement of Work (“SOW”) is agreed between Pluto7 Consulting Inc. on behalf of itself and its
affiliates, (hereinafter referred to as (“Pluto Seven”, “Pluto7” or “Customer”) and Softcell Technologies
Global Pvt. Ltd. (hereinafter referred to as “Supplier” or “Softcell”) is governed by the terms of this SOW.
This Statement of Work shall be effective on the date of the last signature below and supersedes any
previously signed SOWs or other documents related to this subject matter.
As the established leader in Endpoint & Network security solutions, FORCEPOINT is well positioned to
help Pluto Seven to address all the complex security challenges. FORCEPOINT is confident that Pluto
Seven can best achieve its objectives with the following recommended solution. Supplier is a reseller of
FORCEPOINT and shall implement FORCEPOINT for Pluto7 as per the terms and conditions of this SOW.
Project Milestones:
Number Major Milestone Estimated Completion date
3 Workflow creation
Forcepoint Web Security Cloud is a flexible web protection solution that provides fine-tuned control over
customers' users' web access, while providing comprehensive protection against web threats such as
viruses, malware, data loss, and phishing attacks.
Forcepoint Web Security Cloud is intuitive to use and works out of the box with a default policy that
applies common web filters. To make full use of its features, Supplier shall customize default policies and
configure policies to meet the needs of Pluto Seven. The following are the activities and responsibilities
for the tasks under this SOW:
Phase & Steps Scope Activity Responsibility Completion date
Troubleshooting Softcell
Endpoint 8081 Endpoint System Force TCP Web browsing when using
System point standard PAC file addresses
Cloud
8082 Endpoint System IP's Retrieving cloud service PAC
files (standard PAC file
address)
Assumptions
● Pluto Seven should provide Single point of contact for the entire project, who will
coordinate and fulfill all prerequisites.
● Softcell will support installations of Proxy agents only for 5 no., remaining installation should be
taken care by Pluto Seven
● During entire project Pluto Seven should provide Administrator level access to allrequired
systems.
● Pluto Seven should provide Internet access for Troubleshooting and download windows/ AV
updates.
● Adhere to licensing terms and conditions regarding the use of any FORCEPOINT software used in
the delivery of this service
● Pluto Seven be responsible for all data backup and restore operations
● Pluto Seven has reviewed the draft of any Project Plan and schedule provided by FORCEPOINT, and
has provided any requested changes within ten (10) business days or five days prior to proposed
project start date if sooner
● Pluto Seven has gathered relevant supporting documentation as requested by Softcell/
FORCEPOINT team. This includes any current and planned-for configuration schematics, network
topology schematics, and network traffic analysis materials where appropriate to ensure
successful deployment.
Conditions and Exclusions
○ Softcell ability to deliver this service is dependent upon the Pluto Seven full and timely
cooperation with FORCEPOINT, as well as the accuracy and completeness of any information
and data the Pluto Seven provides to FORCEPOINT and Softcell.
○ Activities such as, but not limited to, the following are excluded from this service:
● Installation on hardware that does not meet the prerequisites
● Installation on operating systems that do not meet the prerequisites
● Pluto Seven does not fulfill Softcell / FORCEPOINT provided prerequisites
● Any services not clearly specified in the Statement of Work (SOW)
● Any Customized Report and Alert configuration requirement from Pluto Seven,
which are not part of Websecurity Application
● Integration Other than FORCEPOINT OEM tested and supported Application/
product.
● Customized Scripting and Regex creation requirement
Fees:
The Pricing information below is based on a firm fixed price to Pluto Seven.
(a) Softcell hereby represents, warrants and covenants to Pluto Seven as follows, and acknowledges
that Pluto Seven has relied on such representations, warranties and covenants in entering into this
Agreement:
(i) the Services shall conform to the specifications and requirements set out in this Agreement
subject to the assumptions, dependencies and excuses provided in this Agreement and/or the applicable
Statement of Work.
(ii) Softcell confirms that [Principal] owns all right, title and interest in and to the Technology,
Equipment, Property and all other materials and Intellectual Property provided to Pluto Seven
hereunder or otherwise has the right to grant to Pluto Seven the licenses and rights granted to Pluto
Seven under this Agreement;
(iii) the performance of the services, the provision to and use by Pluto Seven and its affiliates of any
Work Product, Software, Equipment and Technology provided by Softcell in accordance with this
Agreement will not infringe, contravene or breach any Intellectual Property rights of any third party;
(iv) Without limiting any other provision of this Agreement, if any material programming errors are
discovered in the Technology, Equipment, Property and all other materials and Intellectual Property
provided to Pluto Seven hereunder within a period of 1 year following the License Date (the “Warranty
Period”), Softcell shall promptly replace or remedy them at no additional expense to Pluto Seven;
(vi) Softcell will take reasonable precautions and will use industry virus scan software that is
generally commensurate with industry standards to verify that no portion of any Softcell Software that is
generally commensurate with industry standards or the Work Product contain or will contain any
protection feature designed to prevent its use. This includes, without limitation, any computer virus,
worm, software lock, drop dead device, trojan-horse routine, trap door, time bomb or any other codes
or instructions that have not been fully disclosed in writing to Pluto Seven that may be used to suspend
the operation, turnoff, access, modify, delete, damage or disable such systems or Pluto Seven's other
Software or Equipment. Softcell further covenants that it will not impair the operation of any Softcell
Software in any way other than by order of a court of law;
(b) Softcell agrees that it will pass through to Pluto Seven any rights it obtains under warranties and
indemnities given by its third party licensors or suppliers in connection with any Software, License,
Technology, Equipment or other products provided by Softcell pursuant to this Agreement. If
pass-through warranties and indemnities to Pluto Seven are not available from a particular licensor or
supplier, Softcell will discuss the matter with Pluto Seven prior to engaging the particular licensor or
supplier or deploying the particular Software, Equipment or product in providing the Services, and the
Parties will mutually determine either to accept the terms available from such licensor or supplier, in
which case Softcell will enforce the applicable warranty or indemnity on behalf of Pluto Seven as
provided below, or deal with another vendor of comparable Software, Equipment or other products that
will provide warranties and indemnities reasonably acceptable to Pluto Seven. In the event of a Third
Party Software or Equipment non-conformance, Softcell will coordinate with, and be the point of
contact for resolution of the problem through, the applicable vendor and, upon becoming aware of a
problem, will notify such vendor and will use commercially reasonable efforts to cause such vendor to
promptly repair or replace the nonconforming item in accordance with such vendor's warranty. If any
warranties or indemnities may not be passed through, Softcell agrees that it will, upon the request of
Pluto Seven, take reasonable action to enforce any applicable warranty or indemnity which is
enforceable by Softcell in its own name. Nothing in this Section shall relieve Softcell of its
responsibilities to perform the Services in accordance with the terms of this Agreement.
(c) For the Warranty Period, Softcell represents, warrants and covenants that each item of such
Work Product will conform in all material respects to the written technical specifications agreed to by
the Parties in accordance with the development methodologies adopted by the Parties pursuant to this
Agreement. As soon as reasonably practicable after discovery by Pluto Seven or Softcell of a failure of
the Work Product to so conform, Pluto Seven or Softcell, as applicable, will deliver to the other a
statement and supporting documentation describing in reasonable detail the alleged non-conformance.
If Softcell cannot correct such non-conformance within a reasonable period of time within the scope of
the Services, then Softcell will use commercially reasonable efforts to provide a repair or work around to
correct such non-conformance.
Indemnities:
Softcell shall indemnify, hold harmless, and defend Pluto Seven, its officers, directors, agents and
employees, against all claims, liabilities, damages, losses and expenses, including attorneys' fees and
costs of suit arising out of or in any way connected with the Services provided under this Agreement,
including, without limitation, (i) any breach of the warranties set forth above, (ii) any claim based on the
negligence, omissions or willful misconduct of Softcell or any of Softcell’s employees, and (iii) any claim
by a third party against Pluto Seven alleging that the Services, the results of such Services, or the use of
any other products or processes provided by Softcell under this Agreement, infringe or misappropriate a
patent, copyright, trademark, trade secret or other proprietary right of a third party, whether such are
provided alone or in combination with other products, software or processes.
• Limitation of Liability: As a result of the sale of such software and hardware, except for breaches of its
warranty and indemnities obligations as stated above, Softcell shall not be liable under any claim or
circumstances, whether the claim sounds in tort, contract or other legal theory for loss of profits, loss of
business / revenue, or other consequential, special, indirect or punitive damages.
Signatures
Name: Name:
Title: Title: