1.

(a)

i) A wiki is a website that allows visitors to make changes, contributions, or corrections.

ii) two disadvantages of wikis are that anyone can change the information and make it unrealiable and
wikis need maintainence at regualar bases.

iii) Electronic books and electronic journals are two electronic information sources.

iv) With eletronic books you dont have to wait until you can go in a lirbrary or book store, you can read
an e book immediately and they are cheaper than printed books. The advantages of e journals are that it
is published online so that means faster access than print publications and it saves physical storage
space.

c) Data quality is very important in the decision making process because It enables companies to create
new business opportunities, generate more revenue, predict future trends, optimize current operational
efforts, and produce actionable insights.
d)

i) Accuracy in the data matters becasue that data is going to be used to make life or death decisions on
childrean and if the data is inaccurate it could lead Dr Francene giver one of her patients the wrong
medicine and the patient could have an allergic reaction.

ii) The data in a clinic need to work with timeliness beacause the patients are suffering with diseases that
could get worse over and if the deseases get worse it could change the patient's quality of life.

2.

A. Stategic management, tactical management and operational management are levels of information
used in organizations.

B. Operational mangeanment uses the transaction processing system, tactical management uses the
management information system and strategic management system uses the decision support system.

C. In operational management people follow given rules and they don't have the power to make
decisions or adjustments to the status quo. It is structured because of the complex and meaningful
information used at this level. Strategic management is the part of the organization that has the most
power and they are concerned with the future of the establishment. It is unstructured because and does
not have any set of rules to follow and it depends on analysing situations.

A. The characteristics are input, processing, output and storage.

C. The importance of input is it is a source for a machine that gives some instructions on what it has to
do. Output devices translate the response from the computer in the form of a visual response.

C. The difference between manual testing and automated is that manual testing is carried out by human
whereas automated testing is the testing performed by the software in an automated way. Automated
testing provides high accuracy and reliability as compared to manual testing.

D. The benefits of automated processing are increased productivity because reduced operating costs
because less people you have to pay. Reduced likelihood of error because it has less human errors. Faster
execution of tasks because the automated process is more efficient at completing tasks.

E. Manuel processing creates jobs and it is more accurate for certain tasks.

3. a) Hardware is the physical components of the computer, such as the central processing unit CPU,
hard disk, monitor, keyboard and mouse.

b) The keyboard does the input, the moniter does the ouput and the hard disk drive does the storage.

c) Primary memory belongs in precessing because it holds data , programs and instructions that are
currently in use.

d)
a) In Software engineering DFD can be used to represent the system of different levels of abstraction.

b) (i) Data store

(ii) Data store

(iii) data flow

(iv) process

c)