money owed b. Bad Debt Long-term external borrowing of a firm as a percentage of its capital employed c. Business Angles Business temporarily overdraw on its bank account, i.e. to take out more money than it has in its account. d. Gearing A sum of money paid regularly by a company to its shareholders out of its profits (or reserves). e. Overheads The Extremely wealthy individuals who choose to invest their own money in businesses that offer high growth potential, f. Dividend The difference between a firm's sales volume and the quantity needed to break- even g. Contribution Legal protection for inventors, preventing others from copying their creation for a fixed number of years. h. Margin of Safety Cost that cannot be clearly traced to the production or sale of any single prod i. Patents The fall in the value of fixed assets over time j. Depreciation The sum of money that remains after all direct and variable costs have been taken away from the sales revenue a. Channel of Distribution Buys in bulk from producer and sells in smaller quantities to the retailer b. Retailer Form of promotion that does not involve using the media c. Telesales The stages a product goes through before reaching the final customer d. Wholesaler Selling to the customer over the telephone e. Product Portfolio The process involved in creating a unique name and image for a product in the consumers mind, mainly through advertising campaigns with a consistent theme. f. In-house Advertising A feature or benefit that separates a product from its competitors. g. Brand Image Shops that sell goods/services to the final consumer h. Branding The impression of a product held by real or potential consumers. i. Unique Selling Point A firm that supplies goods or services j. Producer The range of products a company has in development or available for consumers at any one time