SMS INSTITUTE OF TECHNOLOGY, LUCKNOW

1. Subject : TOTAL QUALITY MANAGEMENT

2. Code : : RME 085
3. Branch : ME
4. Year : : IV Year
5. Semester : VIII
6. Faculty : Ms. AKANSHA SRIVASTAVA
7. Max.Marks : 50(ESE)
8.Sessional : 25(15+05+05)

Lesson Plan
S.NO. UNIT TOPIC TEXT BOOK PAGE NO. LECTURES

Quality Concepts DR V
1.1-1.59
I Control on Purchased JAYAKUMAR 15
2.1-2.22
Product: DR R RAJU
1
Manufacturing Quality

DR V 3.1-3.19
Quality Management:
II JAYAKUMAR 4.-4.21 13
2 TQM Principles: DR R RAJU 5.1-5.26

DR V
3 III Tools and Techniques JAYAKUMAR 8.1-11.10 8
Control Charts DR R RAJU

DR V
Defects Diagnosis and
4 IV JAYAKUMAR 12.1-12.73 9
Prevention DR R RAJU

DR V
IS0and its concept of
5 V JAYAKUMAR 18.1-19.24 10
Quality Management DR R RAJU

Total lectures 53

Books and References:

1. Total Quality Management, by Dale H. Besterfield, Pearson India.
2. Beyond Total Quality Management, Greg Bounds, McGraw Hill.
3. Besterfield D.H. et al., Total qualityManagement, 3rd ed., Pearson Education Asia, 2006. .

(Ms. AKANSHA SRIVASTVA) (Prof. (Dr.) B.R.Singh)

ASSISTANT PROFESSOR 1 Director General (Technical)
SMSIT, Lucknow