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TSA Instructions
TSA Instructions
USER MUST COMPLY WITH LANDSTAR POLICIES AND PROCEDURES FOR TSA SHIPMENTS
FEDERAL SECURITY REGULATIONS: Before booking, it is the user's responsibility to review the applicable TSA
Authorized Representative security instructions to ensure compliance with air cargo security regulation is attainable
and the required regulatory steps are understood by all parties for the specific needs of this shipment. Penalties,
including civil fines from TSA/DHS, are assessed directly to, and are the responsibility of, individuals involved with
a transaction and/or the directly regulated party.
Please ensure your agency has and understands the signed security instructions on file that allow use of the
specific LTL carrier you choose. For assistance/questions, please contact AirCargoservices@landstar.com or 800-
872-3278 (option 3)
3. Be sure to add either your Express Trak freight bill # or your Forwarder Logic File # in the Customer P.O field
so the carrier can be paid in a timely manner and you can retrieve the quote at any time if needed.
4. Once you click “book”, you must call the carrier to dispatch as the load will not be sent to the
carrier. Loads are placed in the “booked” status in order to preserve the rate.
5. An email will be sent to you as a reminder to MANUALLY book the load with the carrier.
6. We recommend to use the BOL from the LTL system for accurate discounts, however if you do not use the BOL
from the LTL system, then the BOL the shipper gives to the carrier must state the following three items:
C. “TSA DRIVER REQUIRED” must be noted on the bol (and of course production specification I.E class,
weight, pieces, DIMS, etc.)
7. Follow your normal billing / paying procedures in Express Trak or Forwarder Logic.
8. You must review carrier invoice prior to finalizing in Express Trak or Forwarder Logic.
9. If carrier finds discrepancy in weight, NMFC class, etc. you will have variance.
10. Agent disputes to the carrier regarding the variance must be done immediately for greater chance of success.
All disputes must be done within 60 days and short pays are NOT allowed.
09/27/17