Who is having the problem?

1. Who are the stakeholders?

- Mask users
- Non-mask users
2. What do you know about them?
- Some people follow health protocols to wear masks while others ignore them and don’t
bother to wear masks

What is the nature of the problem?

1. What is the problem?

- Some people don’t wear masks
2. How do you know it is a problem?
- People who don’t wear masks are prone to catch the corona virus and spread it to mask
users and non-mask users alike

Where does the problem arise?

1. In what situation does the problem happen? What leads to the problem?
- The problem happens when people don’t use their masks in a public place

Why do you believe it is a problem worth solving?

1. What would be of key value to the stakeholders?

- It will decrease the chances of the corona virus from further spreading
2. How would it improve their situation?
- With everyone following the health protocols, It will help to make sure that the corona
virus ends quicker and prevent any more casualties