The reason im reaching out u today, becoz cx theyre searching fo the type of service u been offering to

the consumers using voice search such as amazon alexa apple siri and google assistant, and our records
are indicating here that your business info is not displaying correctly it means your info is not registered
to any type of voice search platform,

just to make it sure if im talking to the right person, are u the business owner?

Just want to make it sure if were in thesame page, just wanted to know if are u familiar about voice
search and how does it work or pertain to your business.( if business owner is not familiar with voice
search then explain what is voice search )

i want u to know also maam/sir that almost 70 percent of people now a days. theyre using voice. search
on a daily basis, Like for example maam/sir if someone says hey alexa or sir i neeed the type of service u
been offering( or u can ask the cx if what. the type of service they been offering) then if your business
info is registered to any type of voice platform your business info will displaying properly like the name
of your company, the hours of your operation, your contact information and your location and
obcourse the type of service u been offering,
what im going to do right now maam/sir im gonna update your business information here since this is
for your cx referrences
lets start with your company name is your company name ( mention their company name)
is your zip code is 67131 is that correct?( if no zipcode dont say can i have your zipcode,, instead u can
say can u verify your zipcode for me maam/sir make it sure cx have correct information with your
location.
And the last section here is im going to connect u now to our keyword specialist, they are the one who
can assist u, for the correct keyword and phrases soo that your business info and service you been
offering were going to pop up correctly and properly for cx referrences.

"Is there a Fee?/ What's the Cost?/ Is this a sales call?"

I am completely unaware at this point if there is a cost. The way the process works is: I enter your
information into the computer and it will let me know if there is a cost or not. If there is a cost we will let
you know and you have the ability to decline, if there is no cost we just fix the issue for you . It is all
dependent upon industry and area. (Continue with the script)

*Im busy/ I don't have time:

You dont have to worry mam itwont take much of your time. This is only a quick verification. I just have
to ask u few question to see if u qualify, thats it.

What is this about:

We specialize in assisting owners get their business contact information registered with Alexa and Siri.
We do this ensuring that all your information is being accurately displayed so you can be found.
I'm not qualified:
u dont have to decide right now if u are qualified or not. There is no commitment or obligation to this
call thats why imgonna ask u a few question to see if u qualify or not theni will tell how it will drive
customer in real time.

"Are you Google?, Amazon?,Apple?..."

No, We work parallel to these companies to assist small and medium size business to get them register
on the voice search platforms. (Continue with the script)

"I want to keep my business the way it is!"

Great, I am glad you said that, most of our clients felt the same way but here is what they discovered.
Consumers rely on new technology and online search results such as Voice Search when looking for your
line of work. You don't want to sell yourself shot by not register your business information. (Continue
with the script)

"We already have more business than we can handle"

That's a great problem to have, but this isn't necessarily about you gaining additional business. This is
more to ensure that your existing customers are coming into contact with the correct information when
searching for the name of your company. (Continue with the script)

"We're already using Someone else / Something else"

Not a problem, I would assume a company of your size would be working with another firm or have a
solution in place. And that's why we wanted to understand your needs to further see if there's
something we might be able to compliment, augment or improve down the line. (Continue with the
script)

"Send me some information through Email / Send me an Email"

I'll be happy to get this out to you in the next hour but without determining what you need or verifying
your business information it wouldn't serve a purpose. I need to ask a small series of questions to figure
out what the correct steps would be for your case. (Continue with the script)

Im already in Google:
Your business already shows up on Google but it's a basic listing Business Name, Phone number and
Address. Only people that know your business can find it through google search, however, once you
make your business voice search ready and smart speaker freindly you're ensuring that any existing or
potential client searching for your business or a service you offer will come in contact with you.
(Continue with the script)

When customers ask you any question, always reply with...

That is a great question, we will get to that in just a moment, more importantly" (Continue with the
script)

When customers ask to get them out of the list / are not interested, reply with...
I completely understand, however, do you know the reason why we're calling you? / Do you understand
how this works? (Continue with the script)

Where did you get my number:

We have in our database the different businesses that are not yet in the different voicemail platforms

Where are you located:

We're are based in West Palm Beach, Florida. We are a Search Engine Optimization company that helps
small and medium size business to get them register on the Voice Search platforms. (Continue with the
script)

We have authority or can make financial desicions:

Great, we understand that you're able to manage the business information, however, it is a must for us
to speak with the business owner as they are the ones that can take an action on behalf of the business
and can give us the permission to register the business on the Voice Search platforms, at what time
would be convenient for us to call so we can get in touch with the owner?

Why are you calling me from my area code:

We use a global dialing system to match your area code so if you were to call us back you would not
incur any long-distance charges... (Continue with the script)