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There are some ways to offer helps and to respond them.

For example:

May I help you?

Can I help you?

Are you looking for something?

Would you like some help?

Do you need some help?

What can I do for you today?

OFFERING HELP

Or offering to do something for someone. If we classify into their level of formality (situation), consider
the speaker and listener, here they are:

INFORMAL NEUTRAL FORMAL

Can I help u? Need some help? May I be of assistant?

Let me help you … I’ll do it for you. Might I help at all?

Shall I … Want a hand …? Perhaps I could assist in some


way?

If you like I could … Can I help out?


If we can be any of assistance,
please do not hesitate to contact
What can I do to help …? You look like you could do with us again.
some help…

Would you like any help …? (usually for written)

Is there anything I can do …?


RESPONDING HELP

To respond help, people may accept or refuse an offer of helps. The common respons for help is “Thank
you”. The examples of the responses are:

ACCEPTING AN OFFER OF HELPS:

NEUTRAL INFORMAL FORMAL

That’s very kind of you. Cheers! You’re most kind.

Yes, please. Thanks very much. That’s extremely

If you’re sure it’s no trouble. Just what I needed …! kind/good/thoughtful of you.

Lovely! / Great!

REFUSING AN OFFER OF HELP

NEUTRAL INFORMAL FORMAL

No, thank you. No, it’s OK. Thanks It’s very good of you to offer, but

No, really, I can manage. Thanks a lot, but …
Please don’t trouble yourself
That’s very kind f you, but … Nice thought, but … about …
Don’t think so, thank you. No, don’t worry. That’s extremely kind of you, but
No, it’s all right, really. …

Thank you for offering, but … I’m very grateful for your offer.
However, …
No, don’t bother, really.

Reference:

Blundell, John. 1982. Function in English. Oxford University Press

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