Pekcearact Peete errata ‘Prtoned Room Te: i ener See 1 How do people rent hotel 2 What questions do hotel Ge gints abot be wi ‘employees ask at check-in? aed rag eae | MCiitctcea' ca nomstonorceat | emepeerereorin oi al1 What i the purpose ofthe document? © Atoshowemployees © Btoeplainhow guests © C to teach the steps of © D to explain how guests howto ook fortoom make reservations reiting aroom to guests complete registration damage ‘oom 2. What happens after employees collect the damage deposit? © A the guest etums the © Bie guestreceivesa QC the employee asks for © D the employee finds an registration form key to the room, payment availabe room 3 According to the passage, what is NOT true about guests with reservations? OA They fill outa © B They state the number © C They reeeivearoom © D They pay a damage registration form, of guests key. deposit.Vocabulary Match the words or phrases with the definitions (A-F). Ato givea guest a room Ba room with a bed for one person ‘C aroom with beds for two people D aroom where smoking is not okay E aroom where smoking is okay F an available roomVocabulary Qrinin tne: ks with the correct words: servetioa] (egisration form] (damage deposi (room key] [eservation number walkin 1 The hotel does not accept ‘guests when there are no rooms available. 2Mr. Formiga makes a(n) ‘to stay at a room at the Royal Point Hotel. ‘3 Penny uses a(n) to open the door of her hotel room. 4The guests lefta stain on the carpet. The hotel used the to pay for the cost of replacing the carpet. ‘5 Ms, Johnson tells the front desk clerk her | Then the front desk clerk finds the details of Ms. Johnson's stay. 6 James wrote his home address and phone number on the