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    011

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    Giorgio Obilinovic Martinic

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    NOV 2017 NEC, BIRMINGHAM HOLIDAY PARK & RESORT Pen INNOVATION 2017 cand j EUROPE’S LEADING EVENT FOR HOLIDAY BUSINESS OWNERS THOUSANDS OF NEW IDEAS TO ATTRACT MORE VISITORS TO YOUR HOLIDAY RESORT 13) 30) ele ee O80 HOLIDAY PARK & RESORT INNOVATION 2017 TAKE YOUR RESORT TO THE NEXT LEVEL = ‘This year will se the return of the coveted Holiday Park & Resort rrr ren oe Cnet infamous Rural Entrepreneur Live, Farm Business innovation and Country House! Business innovation. Holiday Park & Resort Innovation 2017 Seer a Bee Ty peoekeserer re eens Services information and products needed This show ile provides you with ee eet Ce eer eee Peco ees ng cnr perro at cut re resent coc HiCen rene ebsehetemiyh oa More inspiration, tungs to do and to see, allude ane roo! Pete aed erence Teer sy Peano ae Seen ea ee ecu) peer | oe eet netee ee ae eeeereecies ¢ ee ea eee eee ee ery ec eee ety ee er oats cesign the perfect holiday park, this event eee ae err has everything you nead to entiral and rar rst MC ae ee a roe EXPERIENCE AN EXHIBITION LIKE NO OTHER... SPEAKERS. ULI (eci BAU aN Cee ne ene nae ce ect rr rn ts oer) (FROM TOP To BOTTOM) IMAGES FROM: assoaution STAND OUT FROM THE CROWD eaXS 3 ea STUDIES Akhie Jones has over 1S yes of experience in aayAN ei marketing and cial ent “09ear 8 SPEAKERS & F SEMINARS Holiday Park & Resort innovation Siipeceerr ny Peete ec working across the industry. Our schedule of seminars will provide rear knowledge and inspirational case studies to help put your holiday park on the map. HERE NEXT FOR THE OLIDAY PARK SECTOR? ey 6 ee eee) Ree ee Frank Finch is Membership Services pee re | Director for the NCC (National Caravan eer erate) Council) - the UK trade body for the ee a ‘caravan holiday home, park home, Peer) tourer and motorhome industries. ors Peer gee yee ets eRe percieraeea tcc The next few pages detail every ee ee ee coeur eri Perr err Pe epee a er that matches your business needs reel Eee pire oereres Se eae te covered, check out our fll seminar ety cee aton i Pei tres res Sorrng ee enn) ae Den can eed reenter Se once eeeana Seen eno Perey ert ee ee Te Sr) ra See OLDE Gee Ws) ACCESS THE £12.1 BILLION ACCESSIBLE TOURISM MARKET Gillan Scotford and Jane Carver are co-founders of Accessible Derbyshire -a unique, award- winning accessible tourism charity (charities ‘no: 1155675) whose aim is to improve the lives of disabled people in Derbyshire and the Peak District by improving accessibility. isitengland, The Ni ke District Estate 7, Hilton Hotel nt managing dre cess For and suppor series thou) ‘Access For AllUK 1 bility and hasan enviable chen list from providing inclusive excellence for all DE ee ese od Deer a ad eee ae eee ees per annum in the UR. Organisations not eatering re ee ene ee eee rer Ce et eee ee eee ena a ene ester peers destination and discussing the benefits of incusity Poet eee ay aS AN eel) Frank industry lunch the NCC Approved edominartly in nd automotive staan 3 estrumental in nership scheme Pp aay THE 2020 TNC red Pras rary OI ee eee) Ree anna Holiday Park in North Wales. Seer acs et ees eerrepe eet enter nae een ee ery Pry er ene the North Wales Tourism Partnership, and along with his fellow di 4 eres Reet ee one to the Welsh Heritage Minster, public Pee eet) een manag mation of Butlins See eran ee Dae ens eto ee ey rer PIE AND EAT IT TOO Ce way | ire | eee ne eer Ww F : HOW TO HAVE YOUR ss we euros ct oan Branded Food for Thought lo, profit ene Petia s ose Peciencnercrensiin Potters esr Sect ayy sree Sa Daan) John has recent set up the F \\ erie tea ear or See rr Sem MANAGING YOUR DIGITAL STRATEGY sis mieten ahem nn ea DIRECTOR OF THE TOURISM Deserted ined eperecets | weretAcutere te ver pact ALLIANCE AND DEPUTY the digital field by developing the Global Venture | lopment, DIRECTOR GENERAL OF THE NCC new dial ventures for Rocket Team. Prior to Rocket Internet SUM Scrsvcccacccee Wn 2004Kurt yas pind Aa Dunne Deputy Der aaieda and 82C. Dr Sambol holds a ‘as Director of the Tourism General of the NCC, the trade ener Tint icnconpise over Seaport earns Sitty simeioauema Soinasny ocmions far’ bali bem nary. tna Cnneiet Boren ‘Seth otek medium-sized enterprises and standards and quality within the tourism sector, also ensuring that financial investors on projects in industry and lobbies government the need ofthe holiday park Dee dloital marketing strategy both ‘nally issues relevant industry are fully represented ment and other ing bodes. ry operationally and strates the growth of tousm and vet Aimongst others, he advo: Centibution tthe economy. desionn the flovang cents: Deutsche Lufthansa AG, TUR Tours, UX B38 Hotels Can you Pass the UK Tourism and Staycation Quiz? ‘The stayation trend has undoubtedly been a boost for the The presentation reper Teter ee et ge eter es rere en eer a> TON ENDELL pe Naess ACCESS ASSURED PROTECTING YOUR BRAND ACCOMODATION John Kennedy isa fellow of the institute of direct and digital ‘marketing (FIDM) and has particular expertise and experience in brand protection, brand strategy and brand management strategies, and how they impact growth, profitability and business value. Av | AS | THEATRE 10 Gg ‘Torn Yendell was born without arms and hands due to the drug Thalidomide. om grew up loving the arts, he took a foundation in art He spartclty interested Patent Attomeys (CIP John Daa esestst stare Cohen Inbusness cure change speaks equa aout banding Of Art and Technology and an and how brand in lent sericos and marketing ~ and tives value with focusing on the practical, cultural leupressve ars degree at Brighton Universiy. In his spare tie, Tom frganisations. John és 2 and psychological elements of ie vohicl i inary fig a et regula speaker on brand the marketing and clent sevice protection and intellectual process crgeritations and chaes property strategy. He s aso Hes a tuste for The MFPA 2 Frequent speaker and Trust F raining t er een) Attorneys (CITMA) and 10, the Chartered institute of St rere tee: ee ove (CITMA) and Arts and The Ghanaian charity, puth and The Education and Book Appeal: ts, a group of Ghana artists in 80 countries around Dc its for selatlaalaons sailed eco fom joined Rotary in 2013, sisie reas eee once Gite led ies thet people eee cree sete NS ae Soe ae eee International and chaired two large caravan businesses. He has taken responsibility for managing holiday parks large and MRT ch SS eae NAD Re een eet Pe ie ates Cee etre AL of Holiday Lettings rology and cove their eR a Nai thay VR & IMMERSIVE VIDEO MARKETING DT RUSSELL BRAGG GETTING YOUR = siaitneucynesran acc stb ncs iam an MARKETING Se ee eorene tao ‘There, ne developed an acute understanding of won awards and received recognition forts how to communicate effectively with audiences innovation and ablity to connect through video. Gareth established Soundview with audiences. RIGHT Russell specialises in launching and marketing leisure property developments, helping landowners achieve the best return from theie assets, while minimising development risk. higher prafle UK clients include ce Pullrood fay, The Lind CChampneys. Overseas dients include Aphrodite His in Cyprus, The Conrad, PLANNING The 7 Ps of Property i Sy Day N DESIGN TRENDS IN THE TRAVEL AND TOURISM SECTOR eo oj Darren Wilson is Design Director at Fat Media - a full service digital agency with offices in London, Bristol fee ean MAXIMISING ee OPPORTUNITIES ‘Matthew isa planning consultant and former MP with a remarkable record of success in planning appeals. nall types of planning ‘The Next Best Thing: Virtual Reality and Immersive Video Dery Dery GORDON MACPHERSON CREATING EFFECTIVE OUTLETS He leads a team of ten designers which includes dita, print and brane has over 25 years texperience werking wth a whole range of holiday brands, including: YOTEL, Highland Heritage and The Daffodil Hote to name a few Hs approach to any design projects to put strategy and data fist, understanding what your customers want and using that knowledge to infor the design, The resis designs that not only look great, but which deliver real results. Se ELE Ry »~ a tice nai Director of The Retailer Group (TRG); a consumer focused company providing specialist and expert Support to many diverse businesses Formed in 1999, TRG are an se ETNA VIR Staats TO FAMILY HOLIDAYS Cane) planet. Gordon isc 1 project wath 1 and Wd Place DeLee ret cd Sie ees 2 Find out how you can get involved and help sta ast a ifetime > GERARD MCCARTHY > DAWN BEE DVO) THE CURRENT TAKING ONLINE PGS na TRENDS FOR. PAYMENTS: QAUNAS AND STEAM ROOMS IN LEISURE FACILITIES Te 5 ay 6 Saunas and steam rooms have played a rale in leisure facies fr many years, but ro longer should you expect a simple pine box or plastic steam room when You Wit alesure facty. Over the past ten to twehe years the market has changed substantially ad vistors to these facies, and indeed the facies themselves, hhave changed beyond recognition. The development of hotel spa fects (one must 5, predominantly from the private sector) hha raised expectations from users, as has holidays in counties with a greater knowledge and experience of spa offerings than our own, {and also from visting UK based operators such a5 Center Pars, een UPTIONS, COSTS AND COMPLIANCE a aca ‘aking payments online: comparing their pros and cons, costs and compliance sues Dawn Bee isa maths and computer science graduate who specialises in the Usability of computer systems. She i the founder and MD of NetquidesLirwted {and intiated the development of ther first doud-based systems in 2004. She has ‘extensive experience in the development, implementation and support of technical ‘websites and online business systems She guide the formation and launch of GemaPark - ful featured online park reservation and management system Pmt BUYING A HOLIDAY HOME td eS ae cere te PD e CUM yeh ae - THE REVOLUTIONARY FONT! David wil provide an overview of sowage treatment systms ant help you choose the right whole life Solution for your ste - dealing with compliance, system design, installation, ‘maintenance and tankering, When itcomes to vesting in the ight equipment forthe future, cheapest isnot always best walue- David wl ‘aso brety discs how covet and appropriate maintenance wll extend the lif of a system and save you money, ‘> FRANK ROONEY BIOLOGICAL DRAIN MAINTENANCE SYSTEM — GREASE PAK EDN THEATRE 11 Frank wil reveal haw Grease Paks unique formula makes tthe tmost powerful product on the market’ Easy to install and maintain, Grease Pakis a biological drain maintenance system designed to work with Grease Pak MISGDS fui, 2 highly concentrated active bio-enaymatie flac specially formulated to degrade FOG") fats, (ls and greases found in commercial kitchen dais. Frank explains haw Grease Paki a ‘cast effective solution that can be used ether with a grease trap or asa standalone deain ‘maintenance system, helping food service ‘eperaters to meet regulations and maintain ear, freetowing drains ee > MARK SCOTT GETTING INTO GLAMPING FOR HOLIDAY PARKS THURSDAY | 14.00 dy 6 © JAMAINE CAMPBELL HOWTO MAXIMISE YOUR GROWTH POTENTIAL ea cota © If you operate liday parks and are ‘managing multisncome steams, ‘discover how to maximise your growth potential. This seminar wil help you understand how operators can get by investing in a busines Management Software Solition The holiday park market int Is currently ver strong, but many operators sil struggle wath the technology side, Discover the reason why you need a total Park Management Software Solution that > KAZI HASAN & DAVID HOPPE 5 gece id SUSTAINABLE DRAINAGE AND FLOOD RISK — PREPARED FOR PLANNING? seul) Sg ae tS PLAY FOR YOUR SETTING > MIKE JONES DESIGNING THE PERFECT PLAYGROUND a 5 a 6 PO aad HOW TO GROW YOUR BUSINESS WITH HOT TUBS Our chldren are Introduction followed by benefits ‘fading hot tubs to a holiday evelopment. Discuss in greater detail the vanous models available and righlight the features a potential buyer should be looking for when buying 2 hot tb for holiday home use. Antony's talk will be a PowerPoint presentation followed by a Q8A session natural setting of planet earth. lay, and children have a stong ‘aithit es in pen ca 6 © ROB SHUTTLEWORTH LPG ENERGY: SUPPORTING GROWTH IN THE OFF-GRID LEISURE © NICK STICKLAND (ZSTa) & LEE FISHER JONES (3D Media Solutions) DESIGN INTHE HEART OF THE PROJECT ca Ts MSP eel ta aoes BUSINESS - BUT KNOW aU TS ee Tay INDUSTRY a THEATRE 10 ) E es a , Al 00 often, evelopment projects tre founded on the Soark ofa svong & Busines idea but fll Robs presentation vil lusate the resurgence in LPG asa fuel to supply Hot tubs are such an important pat ofthe experience that dents expect to receive when hiring ‘accommodation in the UK and Ireland, but what do you need to design naratve, a ‘common tied ‘which postively conveys the ie, cor the brand. This ‘an result na loss fof stakeholder pee | opel per teesiaiate Beato pact te ¢ Goebel Focated off the gas cri to thee {gearing itsalf up 10 Session wil pick up on the many advantages for having hot tubs (on your site. Part of the session wil algo cover some ofthe major rand experience pon his strong, n hesptalty and sure developments, architect Nick Stickland talks about the abiity of design to lenhance project outcomes factors to be aware of, such 25, complying with relevant guid Induding Health and sa Erecutives HG. EOP se ae re) ae Ae emer =” SIMON LUNT TOSS CUNY aS U DM on ag bu) LIVING IN A MATERIAL WORLD: BENEFITS OF FABRIC BRANDING ZONESDAY | 1400 5 ae 6 Ute management and automating bari ‘Adding height. depth, movement and \braney in and around your park ie an delight your than you might think. This seminar discusses the benefits of using approaches to help Pas He - without it costing the earth. Passionate Feta OMIA Marea aha ULC COOLING AND SOMETIMES DRAINAGE! Cee ie mn i eee ONE a RC aT DAY | 1235 us) > CONNOR MARCELIS CHATZOOME: DIVERSIFICATION BENCHMARKING THE APP THAT —WHAT ARE THE EMERGING TRENDS? GETS EVERYONE Saal he er coun ulvesma be ciesti TALKING vac hes produced useful data on lesur, events and tours rated ‘enterprises across is managed estate portfolio. In this seminar, Ee = James and Simon wil share some ofthe key data which has emerged ead ry and highlight the opportunity for wider participation in this unique ara benchmarking exercise. As dhersication becomes increasingly important in uncertain political and economic times, examples of new, and innovative projects wl be highlighted to dently ernerain tuends and opportunites for rural landowners The pair vl also touch eney Enso corer aorating mae tational ‘enterprises and ensuring their sucess and longety CHRIS REYNOLDS eer © CHRIS SMITH > ANDREW THOMAS Duy TENSE oor | Mes, | ER ng ae OF YOUR CUSTOMER OA TT EXPERIENCE? STRATEGY ec ee from staf training in personal and verbal Skil its equally important that your business has the tools fo enable your staff todeliver this excellent service. In this seminar ‘Andrew discusses the technology that can enhance your customer experience by ensuing that your astomers ate getting the best of your communication, ‘and the importance of ‘making your faites ble for everyone David wil provide an insight into the world of dial and how to know if you'e doing the Fight thing to improve your online visibility Pena aay OTT us aeeenet Ten id Pe ee heel aml) TOUCH RAL ot hells market Ieee tee! Holiday [eco orat Coa peering CCRT CL celts Ula é ga Gg ic SMU) (Suse nd a pei (OIG SeusiS eet el @ Innovation WHAT HOLIDAY POA aad Ne ILe) INNOVA ATION NWowcase Bluefield Houseboats oO Eppes of floating spaces. esigns and have ove fc certification process of building on water. ‘are suitable for all ages and abilities from 5 years to adult. A great activity for all the family, easly adapted for peal needs and electric assist, Well established Uk based ‘compary giving the benefit of UK stock ‘with fll spares and technical backup. Rental ad uelure feet are supplied full assembled with instruction for Use and maintenance Party Bike Ltd Pedibus vill be launching the two person CYCLE Wvyliving ROADSTER at this years Holiday Park & Resort Iyyliving outdoor fires - instant warmth, Innovation Shows atmosphere and social gathering point. Iesstiby fun, the Roadster can be enoved by all abies, of all ‘ages and in all weather. The Roadsters off and (n road capabilites ‘make for a delightful way for holiday makers to expire their surrouncings whist, ‘generating strong earnings for resorts. Seltcontained gas powered fires are the perfect Source of ambience, warmth and convedaity- no smoke, no fumes, mo sparks, and ala the touch ofa button. Make your venue unique, make your Customers return time after time, Keep them lingering into the night, and lengthen your season. Tal bar stool height tables, lower seat height fires and the Unique tree fr all from Iying, 2 dsion of Iuline, providing fresh inspiration since 1976. Swedice BV ‘Swedice is synonymous with ‘Ride, Slide & Glide! They design and develop all kinds of innovative, technical applications in order to offer spectacular winter sports solutions around the world. Focusing on winter fun for the end-user is central to their philosophy. Swede is orignal @ swedish compary specialising in snow and ice technology, hence the name: Swe(denlice. It moved to the Netherlands in 1998, and intially engaged in further developing and specialising in snow and ice technologies The UK Ramp Company Ltd ‘The UK Ramp Company Lid are a UK based company that supplies and installs Skateparks, Pumptracks and Bicycle Skills Courses. Bundle Beds ‘Tey manage the design, supply, instalation and maintenance of pas. They aso manage any eroundwverks and thir party product requirements They work closely with architects, developers, councils and stakeholders fom the Holiday Parks and Leisure industry to deliver fantastic areas for al members of the family to enjoy. They work closely with customers 10 ensure that expectations are met from the iil concept through dotaled design to project management ofthe instalation aud thee rmainienenice tor the iictians of the park. Bundle Beds are the beginning ‘of the Bundle Revolution", and ate the future of sleeping over, sleeping ou camping eral advendines. Foctgny ‘years the only solutions for sleepovers, ‘camping and adventures was 10 pack ‘any numberof pieces of equipment that collectively never really managed to diver a great rights sleep. Bundle Bods have changed that ‘A sel-contaned ful-bundled bed comes ‘complete with a deceptively sim but super-comfortabe slfinflating mattress ‘ane a but in luxury duvet and pilow that provides warmth, comfort and a great nightS sleep. The Bundle Bed is simply unclipped, unrolled, unzipped and its ready to 5 Gardasolar S.r.L "New horizons to develo a business that focuses on respect for rman and the environment ‘Looking forward we designed an slectic boat to conceive a new way to experience navigation. Simple and reabe to draw tourists ofall languages an of all ages, eager to experience unforgetable moment \Weleome on board: from the rivers, lakes and the sea, water creates natural tras and fs indspensable fr sport, entertainment, culture and tows, we are ready and ‘ur project investor has had no regrets and is reaping the benefits. GOGOS are electric and solar powered boats, silent and reeydable, soli and reliable, safe for navigition in proteced ares, perfect for experiencing ther in different situations. DIVERSITY OF ACCOMMODATION Holiday parks now need to try and keep ahead of the pack ‘when it comes to their accommodation offerings. Diversifying your accommodation by investing in innovative spaces like lodges, pods, chalets or even yurts isa great way to attract Sens nial ts dines ledlilen balk ci aint laa, ‘The idea of glamging is growing in popularity and the modern day glamper i ooking for the most avant-garde places te set up camp fora truly Unforgettable experience thats both prectical and luxurious. Luckily we have acquit the industy’s top speakers, such 25 Mark Seat, business owner of Clear Sky. Hei here to help you break into the word of 21 Century glamping! Another way leading holiday parks and resorts are diversifying is by fering accessible accommodation and adapting thar parts to be mare inclusive to everyone Tom Yendel, chairman of rustees at flat spaces Foundation, val talk through his company’s concept; 10 erect accessible holiday accommodation equipped with all the facies needed by people with abilities. \We woo’ just offer you advice and ‘guidance; wo wil ao have some incredible exhibitors showcasing all the installations you desire to versify the accommodation at your holiday park, ‘You wil get to see fst-hand the cone-ofckind offsite modular buildings designed by Willerby Innovations, a well 5 the staning and unique pods created by the tun business Future Rooms Diversifying your accommodation can be a fantastic way to add something ew, exciting an alluring 12 Your existing business, We are here to make sure that you find the perfect accommodation facies fo holiday park INNOVATIVE FaArC i “oA IC Tr. (odetng caetomers b renee to Heer Expert in innvoative accomodations solutions inlude: 257 Architects & Interiors 2016 Bluefcld Houseboats an Rubi Modular UK Lid 2490 (Omar Park & Leisure Homes 2020 Beverley Park Homes 2681 IcB(Projects) Ltd &XS Platforms 2422 {Thain Garden Room ‘The HikerBiker Pod Company Lid 490, Native Chartered Architects Limited 482 ‘Smallwood Treehouses 599 ‘The Wee House Company Ltd 1030 See the ful listings of exhibitors on pages 27-23 VEVIIMIINDG IY STAND OUT FROM THE CROWD ‘What one simple element can you add to your holiday resort that will hugely benefit your business? The answer... water! Including water features - such 2 swimming pools, spas and fountains - in your holiday park or resort can attract thousands more customers and increase the cash flow to your business! \We have brought together the very reson, all under one roof. Our exhibitor finest experts in the ndusty right now, lineup includes Fountarworks who te provide you withthe most up-to-date willbe showcasing thei interactive information on how to add water features fountains, musical fountains and splash to your holiday business. Artheny Fey, acs which are bringing water to Ife managing diecto for Urban Cedar Hot for chien and fates alike. You can Tubs wll discuss with you the benefits of also se what SISHTA can offer you, ading hot tubs to any haliday busines, they wil be existing and providing \Whilst Tim Baker from B.A. Hydro Solutions ache and assistance on what you need Lig, ishere to demonstrate how holiday tolook for wien buying. renting, seling paris and resorts can save money and ‘or using hot tubs. Don't miss Bosta UK, benefit by developing or better using they wil be featuring anew range of boreholes for water supply, heating anes ‘ne piace fiberglass pools! cooling purposes. Here at Holiday Park & From interactive water play and flume, to Resor Innovation, we have all decedent saunas and even state-of-the-art the information, guidance, water crainage systems, our show houses all the ‘equipment and services you need to sought-after products and sences you. make sure the instalation of your need to add any water feature to your ater feature runs smoothly <= g PUTTING DESIGN AT THE iS (oye 'EART OF YOUR PROJECT BUILDING THE PERFECT HOLIDAY PARK Building the perfect holiday park isn't just about choosing the right accommodation « playgrounds, food offerings, furnishings, washrooms, electrical systems and lighting are all key factors that need to be considered. After reading this list, constructing a brand new holiday business may look like an insurmountable task! However, here fay Park & Resort Innovation, we have all the guidance and tools you need to simplify your next business venture and make it an overwhelming success ‘This yee, our show has attracted some top speakers from the holiday industry wibo Want to share with you thir knowledge and insight on how to develop the perfect holiday business. Director of Earth Wrights Lid Mike Jones, ill quide you through signing the perfect playground, whist Nick Stckland from 2ST Architects and Loe Fisher Jones fram 3D Media Solutions wil tak about how keeping desig atthe heart ofthe project can enhance project futcomes. On top of thiswe have a host of cutting-edge exibitos,sunplying more Sk > MIKE JONES Designing the Perfect Playground Ou chldren ave bo primed with potenti Feady to rail crow and learn how 10 Survive and thrive in the world. To help them do 50, evoktion has placed in ther hands a flexible, ouitky, unpredictable teal - useful when messing about and exparimerting with the rich natural setting of planet earth. t's called play, and chldeen have a strong instinctive chive to engage with it tis, in fact essential to thei development i healthy, happy and social aware dull n stalk natural play expert Mike Jones wil set out the state of slay in Briain, the importance of free, sl ddrected play and offer ideas for creating playgrounds that no child can resist. spectacular products and services for your holiday business than you could have ever imagined! HCl are wating to share with you their extensive range of contract furishings, nding tables and chairs. On standby 372 Lumena Lights tthe wal be showcasing thar high qualty, bolard lighting and outdoor lighting. You can ‘ettain that at Hod Park & Resort, Innovation, youl ind everything you ‘need to create the best holy park, all under one root For even more speakers and times goto page 22 for the seminar agenc > NICK STICKLAND ‘AND LEE FISHER JONES Design in the Heart ofthe Project All too often development projects founded on the spark ofa strong business dea, but fal to present a strong design narrative sa ramon thread wich positively conveys the ‘dea or the bran This can result in a + confidence, watering down is lois of stake af the concept and an eventual negative experience forthe end user. Dravang upon his strong sector experince in hospitality ane lesure developments, architect Nick Sticklane talks about the ability of design to enhance project outcomes, He will advocato the need for 2 strong, well communicated, design process to help bull investor confidence HOLIDAY PARK “=” SS INNOVATION AWARDS 2017 ‘The Holiday Park & Resort Innovation Awards are here to Cee ee Ce eno ad pres With two awards there forthe taking, the nominees are those who have a product or sence that making waves in this industry. One ees eel ener tes tty | celebration of an idea which has truly pushed the boundaries Ce a ares product that combines an unprecedented blend of innovation, eee arena teed etary Potro Cia ry ee) Cred Se Recognition of the product or sence ‘which breaking new ground in providing Peer een erri net eons porto’ Ue Cees ord Ee tereny ey Frere Winners from the 2016 holiday park innovation awards... HOLIDAY PARK & RESORT INNOVATION 2017 2017 FULL EVENT SSN ese 10 Bs eee YX? ere ea pelea eeppre regret Prep rereieeyeieeeriee repre The scale of topics our seminar schedule covers is Lise celal Beles babi elia spectacular! Every facet of Bees Peeing RUS eg Peseta ini eeerieeey ELS EU Lue meio eerie Hl Ue ”9 THEATRE 9 WEDNESDAY 11.00 - 11.30 Overlooking Task Automation Lesing You Valuable Tame and Money THEATRE 9 THURSDAY 11.00 - 11.30 Losing You Valuable Time and Money 11.45 - 12.15 Sustainable Drainage and Flood Risk Prepare for Panning? 11.45 - 12.15 Buying 2 Holiday Home is Easy Isn't 7 12.30 - 13.00 Designing a Retailfood Outlet - Don Tall tos Shop Fitter? 13.15 - 13.45 “Hi De Mito the "2020 Vision” 12.30 - 13.00 Hot Tubs are Great for Busines, 13.15 - 13.45 Diversification Benchmarking What are the Emerging Trends? 14,00 - 14.30 Buying a Holiday Home is Easy let > 14.00 - 14.30 Gertng inte Glamping for Holiday Parks 14.45 - 15.15 Howto Win Your Share ofthe £12.1 15.30 - 16.00 Nolidays Matter - Changing the Rules 14.45 - 15.15 ‘The Current Trends for Saunas 15.30 - 16.00 Customer Happiness and Business Growth ‘ABOUT THE SPONSOR: CampNanager offers you a complete end to end AIRS Conpianager process for managing your Caravan Park or Campsite. Putetnegenent iar ‘CampManager provide web based management and booking systems that ate simple and easy to use, Check avaabilty in real te, take card payments and enter bookings simultaneously from ary device with intemet sccess. Accept Bookings ‘and payments throuch your website without paying any fees or commissions. CampManager’ online bocking pc ‘ate designed to generate more bookings fr your park while providing a simple 3 step booking proces for your customers. THEATRE 10 WEDNESDAY THEATRE 10 THURSDAY 11.00 - 11.30 11.00 - 11.30 LPG Energy: Supporting Growth ‘Ten Design Trends and Ten Tests To Try Today Se 11.45 - 12.15, I 11.45 - 12.15, ates ee ats 12.30 - 13.00 12.30- 13.00 _ eas. faa ee a Sa Se 13.15 - 13.45 y 13.15 - 13.45 ge coe ' = na iapececn uence 14.00 - 14.30 14.00 - 14.30 Se secu E' el a want SSS Sena 14.45 - 15.15, 14.45 - 15.15. Protection and Brand Experience. Cashless Payment Solutions, Enhanced So a aoiecinaaoneiactene 15.30 - 16.00 CChatzoome: The App Thet Gets Everyone Taking NOTES THEATRE 11 WEDNESDAY 11.00 - 11.30 Sewage Treatment ~ GetRight Fest Time THEATRE 11 THURSDAY 11.00 - 11.30 Aecesibie Holiday Aecommedstion 11.45 - 12.15 Biologia Drain Maintenance system ~ Grease PAK 12.30 - 13.00 Borehole for Wate Supply, Heating, Cooling and Sometimes Drainage! 13.15 - 13.45 AZ Of Holiday Lettings 11.45 - 12.15 Brand Protection and rand Experience, Protecting your Busines Value 12.30 - 13.00 13.15 - 13.45 “The 7 Ps of Property Marketing 14,00 - 14.30 Living in a Material Worl 14.45 - 15.15 15.30 - 16.00 14.00 - 14.30 Interpreting Nature Play for Your Setting 14.45 - 15.15 How to Prepare Your Holiday Park fr Sale eS A ov NoTES THEATRE 12 WEDNESDAY THEATRE 12 THURSDAY 11.00 - 11.30 11.00 - 11.30 ‘The Benefits of Adding LaserTag Entertainment: Guest Experionce Events at Your Facility vs Investment (And What's the ROI?) 11.45 - 12.15, 11.45 - 12.15 Taking Online Payments: Options, Corts and Complionce {Zp World the Company ~ 12.30 - 13.00 12.30 - 13.00 “Making an Event an Attraction Wie Buitta Zoo! 13.15 - 13.45, e 13.15- 13.45, 9 Solutions to Attract Customers Learning from the Experience Q 14.00 - 14.30 14.00 - 14.30 ~ enhancing Contumer Engagement 4 Funeruture! through inteligent Dighal Signage a 14.45 - 15.15, ie | 14.45 - 15.15 Px 15.30 - 16.00 NOTES = The UK trade body for the tourer, motorhome, Qe caravan holiday home and park home industries www.thence.org.uk WS NCC’s aim is to promote and protect members’ interests. With our unique range of services, benefits and consumer campaigns, NCC membership offers a commercial edge and excellent value for all businesses in the park industry: Y Holiday and YW Manufacturersand — y¥ Suppliers and Service Residential Parks Distributors Providers Key member benefits include: Support - nc proved schemes and indust ELI LISTINGS 24-7 Elite Clean LID ‘Artmetal Firespheres ‘Stand Number 2714 Stand Number 2040 24:7 Ete Clans work uth bling ve are afamly ne company ‘managers &Fl compan offenng —_spegasing high qnliy, exert ade ondiegaly in Bespoke designer metahiork Camplantseraces for Kitden Extact Tooter with ove 30 yeas ot Cleaning, Duct Cleaning & Grease Trap cxperene James, Adam and Tom Management cosa vaiety of business offer» personal serce wert tf sects indus: Faltes Management indhidval salts to yeu projet in Pts & Resourans and more. ri here bepke key woww.247eliteclean.co.uk 449 Rock Hill 03331232928 01527831366 ‘Advanced Furniture Armstrong Commercial ‘Stand Number 2570 Laundry Systems ee ies | Oe Come and visit our stand 2672 to meet the team and find out more SO Ore, ‘Aqua Warehouse Group Stand Number 2620 ‘qa Werehouse Group a he importer attr of eer brande 2sodated wit the Spa & Hot Tub ith spa brands LA, Spa & ita Soa sutrated spas & sm spa coves om Covana, Revlutonay £7 2 End coves ber Aqua Sps Suppes vite for At ub elated access wow aquaware housegroup.co.uk 1245477400 Argos for Business Stand Number 2870 ith oer 50,000 products to choose fre iges has everyting you need ‘okcep ontop of your iment. wether year Undrgang 8 ef ee to replace broken er hy, Or relenshing pas forthe evening frtenament a9 Argos Business ‘count can lp you buy fr es. Go ‘wn. argasforbusiness.co.uk 02454217000 Arleigh International eae a about the benefits of membership Advice, Informal Dispute Se line resou ‘ Call us on 01252 318251 Representation - 82 part ofthe sectorlaby, contribute to Email us at membership@thencc.org.uk éelpmet of nds poly ard have youve reaesred ‘Visit waww.thenee orgiuk Promotion - svand endorsement and aces B. A. Hydro Solutions Ltd Stand Number 2222 8. ir Soitens iis on ‘dependent hyekerthermogeclogcal ‘oreultany. 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