CARL PROPHET

carlprophet@hotmail.com | 719-660-3813 Colorado Springs, CO 80921

https://www.linkedin.com/in/carlprophet/

HIGHLY QUALIFIED INFORMATION TECHNOLOGY PROGRAM MANAGER

Initiative-taking Senior Program Manager with 15+ years of direct project leadership who is capable of
building and leading project teams from initiation through implementation. History of leading highly visible
projects with budgets up to $30M for Fortune 100 and Government customers using a variety of software
delivery methodologies including Scaled Agile, Agile, and Waterfall.

OBJECTIVE
Secure a leadership role in an inspired organization that will utilize my experience and skills, while making
a significant contribution to the success of the company and those whom I work with.

WORK HISTORY
Release Train Engineer
CenturyLink - Littleton, CO
08/2019 - Current
 Acted as servant leader for two successful cross-functional Agile Release Trains (ARTs).
 Assisted in developing best practices and metrics during organization transformation to Scaled Agile
Framework (SAFe) methodology.
 Optimized flow of business value through eight Scrum teams using various SAFe methods and tools.
 Facilitated quarterly Program Increment (PI) planning events in order to drive synthesis of Vision,
Roadmaps, and Backlogs between Information Technology, Product Development, and Network
Operations.
 Ensured delivery of PI commitments.
 Interfaced with cross-functional team of developers, architects, business stakeholders and
executive leadership to determine PI objectives.
 Communicated ART status to executive leadership using automated and manual reporting.
 Identified trends and anti-patterns using data-driven methodology.
 Assisted in identification of external dependencies and risks to ART.
 Ensured Agile ceremonies (daily stand-ups, iteration planning, retrospectives, system
demonstrations, etc.) were performed.

Senior IT Program Manager

CenturyLink - Littleton, CO
05/2015 - 08/2019
 Managed and led large $30M enterprise application integration effort.
 Created and managed program plan including four work streams with multiple phases and
deliverables.
 Identified and mitigated program risks.
 Managed leading SaaS vendor from program initiation to implementation.
 Led program status meetings and report delivery to executive leadership.
 Engaged with customers, partners and constituent groups to create positive, trusting and
professional relationships.
 Mentored and led less experienced project managers to enhance work stream delivery.
Technical Program Manager

Verizon Enterprise Solutions - Colorado Springs, CO 03/2010 - 02/2015

 Led large, globally diverse team to deliver managed IT Services program for Verizon's largest and
most complex customers accounting for over $200M in annual revenue to company revenue.
 Managed implementation budget of $30M.
 Gathered requirements, defined scopes, allocated resources and established schedules meeting or
exceeding project demands.
 Adjusted project plans to account for dynamic targets, staffing changes and operational
specifications.
 Provided all program reporting to VP and C-level management.

Senior Business Intelligence Analyst

Verizon Enterprise Solutions - Colorado Springs, CO
06/2005 - 03/2010
 Gathered, analyzed and presented Information Technology data for Chief Information Officer.
 Responded to specific BI requests from CIO and direct reports, creating data packets with
requested information in easily understandable formats.
 Provided various reports of day-to-day activities that were then used to make high-level business
decisions regarding IT development projects and priorities, appropriate band-width levels,
adjustments to IT budgets, etc.
 Led report building and report automation.
 Used SQL, Sagent Information Studio, Crystal Reporting, and Microsoft Excel to gather data,
analyze data, and build reports.
 Produced management reports using advanced Excel spreadsheet functions.

Capital Planning Manager

Verizon Enterprise Solutions - Colorado Springs, CO
12/1999 - 06/2005
 Led team of twelve financial analysts.
 Tracked and maintained IT capital plan of more than $400M.
 Planned and prioritized capital plan throughout the year, including recommendations for program
priorities and trade-offs.
 Established capital planning management processes for all IT departments including capital
submission, evaluation, spend, and trade-offs.
 Spearheaded development of automated tools to capture and maintain capital plan, as well as
executive level reporting of same using web environment on .Net framework.

Manager, Release Management Group

Verizon Enterprise Solutions - Colorado Springs, CO
08/1996 - 12/1999
 Managed group of 7 senior level employees charged with managing quarterly integrated IT
releases.
 Established processes used to coordinate delivery of integrated projects across multiple IT systems
and applications.
 Worked with IT Development, Testing, and Business Analysis Managers to establish procedures and
implementation standards for Waterfall implementation schedule.
Software Test Engineer
Verizon Enterprise Solutions - Colorado Springs, CO
01/1995 - 08/1996
 Tested network performance and network restoration software applications.
 Developed Rules based testing scenarios for various network device outages.
 Tested state-of-the-art software product that changed industry outage SLA from 30 minutes time-
to-recover to under 5 minutes time-to-recover.
 Primary point of contact for users during User Acceptance Testing.
 Spear-headed automated testing effort for network regression testing.

Lead Software Quality Assurance Engineer

Lockheed Martin - Colorado Springs, CO
10/1989 - 12/1994
 Led team of engineers charged with assuring all software contract requirements were met during
development and testing of DoD contract.
 Developed and maintained processes to track requirement progress throughout Software
Development Life Cycle.

EDUCATION
Colorado State University - Pueblo - Pueblo, CO
Bachelor of Science: Management Information Systems

CERTIFICATIONS
 Certified SAFe 4 Release Train Engineer
 Certified SAFe 4 Agilist

SKILLS
 Program Management
 Portfolio Management
 Project Management
 Business unit collaboration
 Risk Management
 Vendor Management
 Scaled Agile Framework (SAFe)
 Project Management Institute (PMI) standards
 Waterfall methodology
 Atlassian (Jira) project tracking software
 Rally Agile Project tracking software
 Microsoft Excel (advanced user)
 Agile methodology
 Information Technology Infrastructure Library (ITIL) V3 standards
 Software Development Life Cycle
 Continuous Process Improvements
 Process Development
 Problem Resolution