Dears;

DT Results of notes on the complaint NO (1-497065952412Diamond.) below:

Complaint Summary
complaint Place Coordinates 27.800003569421538, 30.77420564072029
Customer at ground Floor
Complaint Place Description The build consists of three floors
His flat around 100m
Customer has Indoor solution (Yes/No) and if yes
NO
(HR/MR/Indoor site)
Complaint Service Type (Voice/Data) Data, voice
Complaint Technology Type (2G/3G/4G) 2g, 4g ,3g

Complaint Weak Coverage (Yes/No) Yes

Problem
Voice performance (Yes/No) if Yes
Type
Blocked calls and dropped calls
(Dropped Calls-Blocked Calls-Voice quality-
silent calls)
Data Performance (Yes/No) if Yes
Yes 3G&4G bad throughput
(3G Bad Throughput - 4G Bad Throughput)
3G,4G HR dual band, install Yagi Infront home at a
Recommendation and feedback
distance of 20 meters from HR
Additional Comments if found

Radio Conditions
Outdoor Indoor Yagi
2G Cell RxLev RxQual 2G Cell RxLev RxQual 2G Cell RxLev RxQual
1302 73to75 0 1302 95to95 0 1302 77to83 0
3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo
13026-14 77to78 2to4 1301-14 102to103 6to8 13026-14 76to81 5to7
Avg. Throughput 0M Avg. Throughput 0M Avg. Throughput 0M
4G Cell - PCI RSRP RSRQ 4G Cell - PCI RSRP RSRQ 4G Cell – PCI RSRP RSRQ
13021-191 101to103 10 No service 13021-191 98to101 8to10
Avg. Throughput 20M Avg. Throughput 0M Avg. Throughput 20M