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Fix Corrupt User Profile
Fix Corrupt User Profile
Not being able to login to your computer due to Corrupted User Profile can be
quite frustrating. You will find below the steps to Fix Corrupt User Profile in
Windows 10.
Corrupt User Profile in Windows 10
According to Microsoft, User Profile can get corrupted if the Antivirus program on
your computer was busy scanning the PC while you were trying to Login to your
User Account.
Apart from this, there could be many other reasons for Corrupted User Profile in
Windows 10.
Not being able to login to your computer due to Corrupted User Profile can be
quite frustrating. You will find below the steps to Fix Corrupt User Profile in
Windows 10.
Corrupt User Profile in Windows 10
According to Microsoft, User Profile can get corrupted if the Antivirus program on
your computer was busy scanning the PC while you were trying to Login to your
User Account.
Apart from this, there could be many other reasons for Corrupted User Profile in
Windows 10.
If the User Profile is Corrupted, you won’t be able to login to your User Account. You
can either Login to another User Account (with Admin privileges) or boot your
computer in Safe Mode and use any of the following methods.
4. Open the ProfileList Folder and you will see Folders starting with S-1-5. Each of
these Folders represents a User Profile or a User Account created on your
computer.
Now, the task is to identify the right S-1-5 Folder that belongs to the Corrupted User
Profile. You can do this by clicking on each S-1-5 Entry and taking a look at the
“Data” Column for ProfileImagePath Entry.
As you can see in above image, the “User Name” is visible in the “Data” Column for
ProfileImagePath Entry.
5. Once you find the right S-1-5 Folder, double-click on the State Field in the right
pane. This will launch an Edit DWORD Window.
6. On the Edit DWORD Window, change the Value Data from 1 to 0 and click on
the OK button.
If you cannot find “RefCount”, right-click anywhere (blank space) in the right pane >
click on New > DWORD (32 bit) and type RefCount as the Name for this New
DWORD.
8. Close the Registry Editor and Restart your computer.
In case you have an alternate Admin Account that is not blocked, you can straight
away Login to your Spare Admin Account and create a New User Account.
However, if your Admin Account is blocked, you can follow the steps below (2.1) to
get access to Hidden Admin Account that Microsoft makes available for such
occasions.
2.1 Access Hidden Admin Account
1. Start your computer in Safe Mode.
5. Now, Restart your computer and you will be able to login to the Secret Admin
Account that you just activated.
2.2. Create New User Account
When you reboot your computer after enabling the Hidden Admin Account, you will
be able to see both your New Admin Account and also the Corrupted User Account.
Note: You can either create a New User Account that is linked to your Microsoft ID
or create a local user account that is not linked to Microsoft ID.
Important: The Account Name of the New User Account needs to be different from
the Corrupted User Account. Later on you can Rename the Account (if you want to
maintain the same User Name as before).
Ntuser.dat
Ntuser.dat.log
Ntuser.ini
4. Next, open the New User Account Folder (located at C:/Users) and Paste the Files
into the New User Folder.
Now, Login to your New User Account and you will be able to see all the Files from
your Corrupted User Account.
Your new User Account will not be exactly the same as your old account, you will
still need to change your desktop background, create Folder/Program shortcuts as
required by you.