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1 R. Buckminster Fuller, Synelgetics-Explorations in the Geomehy of Thinking (New
York: Macmillan, 1975), 6.
1 Stephen R. Covey, "The Mission Statement That Changed the World," The
Stephen R. Covey Community,http://www.stevencovey.com/blog/?=14.
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York: Church Publishing, 2009), 3.
2 Orland Bishop, "Sawubona,"http://www.youtube.com/watch?v=2IjUkVZRP
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University of Chicago Press, 1989), 43.
2 Marc Gopin, Healing the Heart ofConzict (Emmaus, PA: Rodale, 2004), 237.
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1 Christopher Kenton, "When Sales Meets Marketing,"Business Week, February 19,
2004,http://www.businessweek.com/smallbiz~content~feb2004/sb200402 19 -0464.
htm.
2 Benson P.Shapiro, "Wanta Happy Customer? Coordinate Sales and Marketing,"
Harvard Business School Working Knowledge, October 28,2002.http://hbswk.hbs.
edulited3 154 .html.
1 James Ledbetter, "The Death of a Salesman: Of Lots of Them, Actually,"Slate, Se -
tember 21,2010.
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insead edulstrategy-value-negotiatio~100419.cid 4 0 4 .
1 Grande Lum,The Negotiation Fieldbook: Simple Strategies to Help Negotiate Ever -
thing (New York: McGraw-Hill Professional, 2004), 90.
1 Mahan Khalsa, Let 's Get Real or Let's No1 Play (Salt Lake City: White Water Press,
1999), 5.
1 Khalsa, Let's Get Real, 29.
1 Khalsa, Let S Get Real, 97.
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July 18,2004.
2 Peter A. Coming, "The Synergism Hypothesis,"l998, http://www.complexsystems.
org/ publications/synhypo.html.
3 "The New Business Conversation Starts Here,"Fast Company, December 3 1,2002,
http://www.fastcompany.com/magazine/66/ideafest.html?page=O~02C5.
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1 Edward de Bono,"PositiveGangs,"March 2,2009,http://sixthinkinghats.blogspot
.com/2009/03/edward-de-bonos-weekly-message-positive.h1. "PropertyMarket,"
November 4,2008,http://www.makinginnovationhappen.blogspot.com.
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1 David Womack, "An Interview with Ivy Ross," Business Week, July 19,2005.
2 Bany Nalebuff and Ian Ayres, "WhyNot?,"Forbes.com, October 27,2003.
1 See Pervez K. Achmed et al., Learning through Knowledge Management (Maryland
Heights, MO: Butterworth-Heinemann, 2002), 283.
1 Siva Govindasamy, "Interview:Singapore CEO Chew Choon Seng,"FlightGIobal,
January 2 1,2010, http://www.flightglobal.com/articles/20
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Today,May 18,2010;"Panera's Pick-What-You-Pay Cafe Holds Its Own," Reuters,
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Entrepreneurship Review, December 6,20 10.
2 Vijay Govindarajan, "Reverse Innovation at Davos,"HBR Blogs, February 4,20 1 1 ,
http:// blogs.hbr.org/govindarajanl2011/02/reverse-innovation-at-davos.html#.
1 Colin Hall, "Mergers and Acquisitions," Learning to Lead, November 2004, http://
www.ltl.co.za/public-library/mergers-and-acquisitions.
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2 Alison Clarke-Stewart and Cornelia Brentano, Divorce: Causes and Consequences
(New Haven, CT: Yale University Press, 2007), 108.
1 Mark Sichel, Healingfim Family RI@ (New Yo*: McGraw-Hill Professional,
2W), 83.
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I Eric J. Mash, Child Psychopathology (New York: Guilford Press, 2003), 77.
1 Jonathan Swift, "ATreatise on Good Manners and Good Breeding," in The English
Essqists, ed. Robert Cochrane (Edinburgh:W.P. Nimmo, 1887), Google +book, 196.
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2 Stosny, You Don 'r Have to Take It Anymore, 208.
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n.p.
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1 "OryOkolloh on Becoming an Activist,"TED.com,June 2007,http://www.ted.com/
index.php/talks/ory~okolloh~on~becoming~an~activist.html.
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n.p.
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High," LeamingFirst.org, February 2008, http:Nwww.leamingfirst.org/second-set-
parents-advisory-groups-and-student-achievement-gr~high.
1 Claus von Zastrow, "TakingThings Personally: Principal Paul Chartrand Speaks about
His School's Turnaround,"LeamingFirst.org,August 3 1,2009, http://www.leaming-
first.org/visionaries/PaulChartrand.
2 Linda Shaw, "WASLIs Inspiration, Frustration," Seattle Times, May 8,2006.
1 Interview with Richard Esparza, November 20,2007; Karin Chenoweth, "Granger
High School: Se Puede (It Can Be Done)," in The Power to Change: High Schools
Thar Help All Students Achieve (Washington, DC: The Education Trust, November
2005), 17-23.
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www.dailymail.co.uWnews/article-1288 182lA-uncivil-war-How-spat-village-hall-
divided ~ommunity-turned-neighbours-swom-enemies.hl#ixzzlHIBZYBdj;
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1 Thomas D. Boyle, "Mediationand the Legal System: New Tricks for an Old Dog,"
Federal Bar Journal 58 (October 199 1): 5 14.
2 Peter Adler, "The End of Mediation,"http:llwww.mediate.com/articles/adlerTheEnd.
cfm. Accessed July 19,2010.
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2 Uma Majmudar, Gandhi b Pilgrimage of Faith (Albany, NY: SUNY Press, 2005),
144-45.
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African Ways," n.d., 17, http://tlj.unm.edu~archives/vol8/8TLJ3~ Ac-
cessed January 2 1,201 1.
2 Tutu, No Future, 54-55.
3 John W. Davis, "Address at the 75th Anniversary Proceedings of the Association of
the Bar of the City of New York," March 16, 1946.
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1 Brian Thomsen, The Dream That WI'N Not Die: Inspiring Words of John, Robert, and
Edward Kennedy, (New York: Macmillan, 2010), 78.
1 David Rock, "Your Brain at Work," November 12,2i;39, http://www.youtube.com/
watch?v=XeJSXfXep4M.
1 Charles Dickens, The Annotated Christmas Carol (New York: Norton, 2004), 13.
2 Marc Gopin, Healing the Heart of Conzict (Emrnaus, PA: Rodale, 2004), xiii-xiv.
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2004), 394.
1 Wells, The Outline of Hisfoly, 163.
2 Lynne B. Sagalyn, Emes Square Roulette (Cambridge, MA: MIT Press, 2003), 6 , 7 .
1 Sam Roberts, A Kind of Genius: Herb Stun and Socievk Toughest Problems (New
York: Perseus, 2009), 5,246.
2 Sagalyn, Times Square Roulette, 174.
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RegimentAmory,"New York Sun, March 9,2006, http://www.nysun.comlnew-yorW
her-tdie-for-projects-includetimes-square28837/ Accessed June 30,2010.
2 Gupte, "Her 'To Die For' Projects."
1 Sagalyn, 7imes Square Roulette, 302.
2 James Traub, The Devil's Playground (New York: Random House Digital, 2004), 162.
3 Sagal yn, Times Square Roulette, 302.
4 Robin Pogrebin, "From Naughty and Bawdy to Stars Reborn," The New York
Emes, December 11,2000, http://www.nytimes.com/2000/12/1 lftheaterfnaughty-
bawdy-stars -reborn ~nce-seedy-theaters-now-restored-lead4evelopment.
html?ref=peter-schneider. Accessed Jun. 30,201 0.
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Urban Institute Research of Record, August 1, 1997, http://www.urban.org/
publications/307337.html.Accessed January 12,2011.
2 Larry J. Siege], Essentials of Criminal Jxstice (Florence, K Y : Cengage Learning,
2008), 393.
3 Lawrence W. Sherman et al. "Preventing Crime," n.d., http:Nwww.ncjrs.govlworks/
wholedoc htm.
4 Lawrence W. Sherman, Evidence-Based Crime Prevention (London: Routledge,
2002), 3.
1 Ken McQueen and John Geddes, "Air India: After 22 Years, Now's the Time for
Truth," Macleans, May 28,2007.
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http:// www.hedricksmith.com/site~criticalcondition/es.html.
2 .Y.\\Ck&2!;,wL;JI&"~jLil+''r+L
3 David Leonhardt, "Making Health Care Better,"New York Zmes Magazine, Nove -
ber 8, 2009, MM3 1 .
4 Ron Winslow, "A Health Care Dream Team on the Hunt for the Best Treatments," The
Wall Street Journal, December 15,2010.
1 "Mountain of Trash Blights Historic City of Saida,"News.com,September 24, 2010,
http://www.voanews.com~english~news/middle-east/Mountain~Blights-
Historic-Lebanesexity-f-Saida-103741374.html; "Lebanon:Political Rivalries
Prevent Clean-upof Toxic Rubbish Dump," IRM, March 21,2008, http://www.irin-
news.org/Report.aspx?ReportId=77399.
1 David Pepper, Environmentalism: Critical Concepts (Florence, KY Taylor & Francis,
2003), 78.
2 James Hansen, Stonns o f @ Grandchild~n(New York: Bloomsbwy USA, 2009), ix.
1 "Is Global Warming a Myth?,"Scientific American, April 8, 2009.
2 Steven Milloy, Green Hell: How Environmentalists Plan to Control Your Life (Was -
ington, DC: Regnery, 2009), 2-3.
3 George Monbiot, "Climate Change Deniers Are Not Sceptics-They're Suckers,"
Guardian (Manchester),November 3,2009.
1 Anita Pugliese and Julie Ray, "Awareness of Climate Change and Threat Vary by
Region," Gallup.com. December 1 1,2009; Frank Newport, "Three Key Findings on
Americans' Views of the Environment," Gallup.com, March 18,201 1.
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1 David Montgomery, The King ofFish: The Thousand Year Run of Salmon (Boulder,
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2 Coming, "The Synergism Hypothesis," 293.
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1095-
83 12.1962.tbO1326.x/abstract.
1 "John Lombard: Saving Puget Sound," University of Washington Lectures,January 23,
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1 Aldo Leopold, A Sand County Almanac (New York: Random House Digital, 1990),
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1 Pepper, Environmentalism, 78.
2 Coming, "The Synergism Hypothesis,"3 14.
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September 8,2006,http://www.technologyrevi~w.com/read~article.aspx?id=17442;
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2 David Montgomery, Dirt: i%e Erosion of Civilizations (Berkeley: University of Cal-
fornia Press, 2008), 4,6.
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1 Cliff Kuang, "MethodThat Turns Wastelands Green Wins 2010 Buckminster Fuller
Challenge," Fast Company, June 2,2010.
2 C.J. Hadley, "The Wild Life ofAllan Savory,"Range, Fall 1999, http://www.
rangemagazine.com/archives/stories/fall99/allan~savory.h~.
1 Jonathan Teller-Elsberg, "Followingup with Allan Savory on Using Cattle to Reverse
Desertification and Global Warming," Chelsea Green, February 25,2010, http://chel-
sea green.~om/blogs/jtellerelsberg/20
10/02/25/following-upwith-allan-savory-on-
using -cattle-t~revsere-desertification-and-global-warming/.
2 Shellenberger and Nordhaus, Break Through, 17.
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2 Marco Visscher, "The World Champ of Poverty Fighters," Ode Magazine, July-A -
gust 2005,http://www.odemagazine.com/doc/25/the~world~champ~of~overtyrtYfight-
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conflict-close-to-home/. Accessed January 20,20 1 1.
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http://www.globalonenessproject.org/inteiewee/shei-abdul-aziz-bukhari. Ac-
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rum, 14, http:/lwww3.weforum.org/docs/WEFFGlobalCompetitivenessRepo~~2O 10-
1 1.pdf.
1 R. Veenhoven, Average Happiness in 146 Nations 2000-2009, World Database of
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3 Fossedal and Berkeley, Direct Democracy in Switzerland, 3 1.
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3 Fossedal and Berkeley, Direct Democracy in Switzerland, 18,33,37-38.
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1990), 20.
2 W.H. Auden, "September 1 , 1939," http://www.poemdujour.com/Sept1.1939.html.
3 Clive H. Church, The Politics and Government of Switzerland (Basingstoke, U K :
Palgrave Macmillan, 2004), 143.
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2 Chuck Blakeman, "BusinessDiseases of the Industrial Age,"http://chuckblakeman.
cod201 1 /2/textsibusiness-diseases-of-the-industrial-age.
3 Carl Rogers, A Way of Being (New York: Houghton Mifflin, 1995), 95.
1 Jimmy and Rosalym Carter, Everything to Gain: Making the Most of the Rest of Your
Life (Fayetteville: University of Arkansas Press, 1987), 171.
1 DeWayne Wickham, "AnAmazing Story of Giving That Could Change Our World,"
USA Today,March 20,2007.http://www.usatoday.com/news/opinion/2OO743-19-
opcom-N.htm.
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http://money.cnn.com/2OO9/O9/14/magazines/fo~e/pyongyang~universitytynorth~
korea.forhme/index.htm.
2 Richard Stone, "PUSTUpdate," North Korean Economy Watch, November 1,2010,
http:Nwww.nkeconwatch.com/category/dp~-
university-of-science-and-technology/.
3 Geoffrey Cain, "Former Prisoner of North Korea Builds University for His Former
Captors,"Christian Science Monitor, February 16,2010.
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