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Protected by the copyright laws of the United States & Canada and by international treaties. IT IS
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©
December 15, 2021
C
o Contact Name
p Address
y Address2
City, State/Province
r Zip/Postal Code
i
g
h
t OBJECT: WARRANTY AND INSTRUCTION FOR PRODUCT RETURN

E Dear [CONTACT NAME],

n
v We are sorry to hear that you have been experiencing problems with your new [NAME OF PRODUCT].
i
While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in
s your case, it would be impossible. Therefore, if you carefully package the unit in its original carton and
i send it to us, our "doctors" will put it through a thorough examination to determine the source of the
o problem.
n
If the problem turns out to be a minor adjustment, we shall make the repair and be sure to return the
[PRODUCT] to you within thirty days. If our determination is that the unit is defective, we will send you an
C immediate replacement.
o
r Again, I am sorry that you experienced this difficulty and want to thank you for your patience and for
p purchasing our [PRODUCT].
o
r
Sincerely,
a
t
i
o
n Your name
Your title
. (800) 123-4567
youremail@yourcompany.com
2
0
0
2
.

A
l
l

r
i
Company Name
Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000
www.yourwebsite.com