LB 170 -Communication skills for business and management

Mid -Term Assessment (Spring 2019-2020)

Portions: Sessions 1, 2,3,5,8 &9and related chapters in Resource books 1 and 2 (refer to course
calendar)

Duration: TWO hours, Mark: 30

Format: There are three PARTS and all parts must be answered.
Exam Format:

Part 1: Definitions: 5 points

 Define
 Match
 Fill in the blanks

Part 2: SHORT ANSWER QUESTIONS 14 points

 Complete the Data from the given extract. (Refer to SWOT, STEEPLE matrix).
 Identify the problem-solution pattern from a given extract.
 Any other possible short answer questions taken from the assigned LB170 material.

Part 3: Case study write an analytical essay SWOT or STEEPLE: 11 points

 Students must read the texts carefully, and answers must be written in essay format.

Good Luck